Expatriation is a big topic, and getting bigger. Over 200 million
people worldwide now live and work in a country other than their
country of origin. Tens of billions of dollars are spent annually
by organizations that move expatriates around the world. Yet,
despite the substantial costs involved, expatriation frequently
results in an unsatisfactory return on investment (ROI), with
little or no knowledge as to how to improve it. Why is this so? The
problem overwhelmingly lies in the poor delivery of effective
expatriate management which is frequently handicapped by a lack of
understanding of international careers and the forces that drive
competition in the 'global war for talent', an increasingly
short-term profit-driven focus, and a failure to adopt the rational
strategic approach that organizations automatically apply to other
areas of their business. Drawing on more than a decade of
expertise, research, and publications in top journals, we contend
that the key to getting a satisfactory ROI from expatriates is in
understanding expatriates themselves, about whose experiences we
have extensive information. We provide a practical 'insider's'
guide which reveals why expatriates seek and accept international
assignments, how they feel impacted by new forms of remuneration
and other working conditions, how international assignments fit in
with their longer-term career aspirations, and what complications
arise in terms of their families. These are considered in a context
that includes the understanding of the drivers for mobility in
organizations, emerging trends in global staffing, the global war
for talent, and alternative strategies to expatriation. We outline
for managers and consultants what modern-day global mobility is
like (based on our decade-long study with nearly four hundred
expatriates and their managers, over a hundred of whom we
interviewed personally), how it is changing, and why now, more than
ever, a hard-nosed ROI approach is necessary. By drawing on our
extensive experience and research, observations of key trends, and
'crystal ball' predictions, we define new practices for managing
global mobility and consider forecasted trends in expatriation over
the next decade.
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