|
|
Showing 1 - 6 of
6 matches in All Departments
Do you need to deliver an effective service to challenging and
unreasonable internal or external clients? Do you worry that you'll
lose business or take a reputational hit if you don't do so well
enough? This book introduces a valuable set of tools through which
to build, maintain and manage your client-facing relationships.
A highly practical and insightful book; it will help you to perform
more effectively in a workplace which requires you to function
effectively in predominantly adversarial relationships. Whether you
work for a small, medium or large organization this book will
enable you to get things done effectively in prevailingly
oppositional relationships.
"This is a comprehensive, practical and engaging book designed to
help readers to recognise bullying behaviour at work and identify
and select inter-personal strategies for handling bullying
behaviour"--Provided by publisher.
Do you need to deliver an effective service to challenging and
unreasonable internal or external clients? Do you worry that you'll
lose business or take a reputational hit if you don't do so well
enough? This book introduces a valuable set of tools through which
to build, maintain and manage your client-facing relationships.
This is a comprehensive, practical and engaging book designed to
help readers to recognise bullying behaviour at work and identify
and select inter-personal strategies for handling bullying
behaviour.
A highly practical and insightful book; it will help you to perform
more effectively in a workplace which requires you to function
effectively in predominantly adversarial relationships. Whether you
work for a small, medium or large organization this book will
enable you to get things done effectively in prevailingly
oppositional relationships.
|
You may like...
Loot
Nadine Gordimer
Paperback
(2)
R367
R340
Discovery Miles 3 400
Gloria
Sam Smith
CD
R174
R164
Discovery Miles 1 640
|
Email address subscribed successfully.
A activation email has been sent to you.
Please click the link in that email to activate your subscription.