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Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Paperback, 1st ed. 2012) Loot Price: R1,597
Discovery Miles 15 970
Repayment Terms: R150 pm x 12*
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Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Paperback, 1st ed. 2012): A. Oade

Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Paperback, 1st ed. 2012)

A. Oade

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Loot Price R1,597 Discovery Miles 15 970 | Repayment Terms: R150 pm x 12*

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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: August 2016
First published: 2012
Authors: A. Oade
Dimensions: 244 x 170 x 11mm (L x W x T)
Format: Paperback
Pages: 192
Edition: 1st ed. 2012
ISBN-13: 978-1-349-31558-1
Categories: Books > Business & Economics > Business & management > Business strategy
Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
Books > Business & Economics > Business & management > Sales & marketing > Public relations
Books > Business & Economics > Business & management > Office & workplace > Office management
LSN: 1-349-31558-3
Barcode: 9781349315581

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