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Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Hardcover) Loot Price: R1,419
Discovery Miles 14 190
Repayment Terms: R133 pm x 12*
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Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Hardcover): A. Oade

Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Hardcover)

A. Oade

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Loot Price R1,419 Discovery Miles 14 190 | Repayment Terms: R133 pm x 12*

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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: December 2011
First published: 2012
Authors: A. Oade
Dimensions: 244 x 170 x 18mm (L x W x T)
Format: Hardcover
Pages: 192
ISBN-13: 978-0-230-23842-8
Categories: Books > Business & Economics > Business & management > Business negotiation
Books > Business & Economics > Business & management > Management & management techniques > General
Books > Business & Economics > Business & management > Sales & marketing > General
Books > Business & Economics > Business & management > Business communication & presentation > General
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LSN: 0-230-23842-4
Barcode: 9780230238428

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