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Books > Business & Economics > Business & management > Business negotiation

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Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Hardcover) Loot Price: R1,534

Discovery Miles 15 340

Repayment Terms: R144 pm x 12*

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Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Hardcover): A. Oade

Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Hardcover)

A. Oade

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Loot Price R1,534 Discovery Miles 15 340 | Repayment Terms: R144 pm x 12*

Expected to ship within 10 - 15 working days

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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.

General

Imprint:	Palgrave Macmillan
Country of origin:	United Kingdom
Release date:	December 2011
First published:	2012
Authors:	A. Oade
Dimensions:	244 x 170 x 18mm (L x W x T)
Format:	Hardcover
Pages:	192
ISBN-13:	978-0-230-23842-8
Categories:	Books > Business & Economics > Business & management > Business negotiation Books > Business & Economics > Business & management > Management & management techniques > General Books > Business & Economics > Business & management > Sales & marketing > General Books > Business & Economics > Business & management > Business communication & presentation > General Promotions
LSN:	0-230-23842-4
Barcode:	9780230238428