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The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Hardcover): E.... The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Hardcover)
E. Kasabov, A. Warlow
R1,532 Discovery Miles 15 320 Ships in 10 - 15 working days

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This text explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Paperback, 1st ed.... The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Paperback, 1st ed. 2012)
E. Kasabov, A. Warlow
R1,222 Discovery Miles 12 220 Ships in 10 - 15 working days

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

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