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The internet has changed the way consumers interact with companies.
Businesses must maintain good levels of customer service in a
digital world where old strategies may no longer suffice. This text
explores what the successful compliance-centred businesses are
doing to manage and improve customer experience.
The internet has changed the way consumers interact with companies.
Businesses must maintain good levels of customer service in a
digital world where old strategies may no longer suffice. This book
explores what the successful compliance-centred businesses are
doing to manage and improve customer experience.
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Loot
Nadine Gordimer
Paperback
(2)
R205
R168
Discovery Miles 1 680
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