Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

This book, first published in 1982, is a sequence of interrelated essays and aims to redirect attention to some critical moments in Welsh history from Roman times to the present. Each of the essays breaks new ground, argues for a new approach or opens a new discourse.

When HMS Laurentic sank in 1917, few knew what cargo she was carrying, and the Admiralty wanted to keep it that way. After all, broadcasting that there were 44 tons of gold off the coast of Ireland in the middle of a vicious and bloody war was not the best strategic move. But Britain desperately needed that gold. Lieutenant Commander Guybon Damant was an expert diver and helped discover how to prevent decompression sickness ('the bends'). With a then world record dive of 210ft under his belt and a proven history of military determination, Damant was the perfect man for a job that required the utmost secrecy and skill. What followed next was a tale of incredible feats, set against a backdrop of war and treacherous storms. Based on thousands of Admiralty pages, interviews with Damant's family and the unpublished memoirs of the man himself, The Sunken Gold is a story of war, treasure - and one man's obsession to find it.

Demystifying Meaningful Coincidences (Synchronicities): The Evolving Self, the Personal Unconscious, and the Creative Process offers an original theory of the nature of meaningful coincidences (synchronicities) and their practical use from a naturalistic (nonsupernatural and non-Jungian) perspective. The findings are the outgrowth of Gibbs A. Williams's forty-year investigation, both as a professional observer of some of his synchronicity prone patients receiving psychoanalytic psychotherapy as well as of his own intimate experience of these intellectually challenging and emotionally powerful occurrences. His naturalistic perspective is in marked contrast to the findings of Jung and his followers, who view these odd events as "channeled" messages from a transcendent realm of spiritual reality. Instead, Williams concludes that meaningful coincidences are the surface manifestations of an individual's unique creative process, accommodating the "best" available resolution of a problem for a person initially feeling "stuck" in a seemingly intractable dilemma. While his analysis robs the magic associated with only reacting to the "numinous uncanny aura" associated with synchronicities, it nevertheless affirms a wondrous appreciation for the creative capacities of each person to order his or her own chaos. Readers are treated to a rich mine of historical data, novel concepts, and theoretical insights drawn from speculative philosophy, depth psychology, and esoteric occult and spiritual traditions, and they are shown how to decode their own synchronicities in order to be able to use their embedded "messages" for increased self-awareness, cohesiveness, and expanding consciousness.

Targeting Chronic Inflammatory Lung Diseases Using Advanced Drug Delivery Systems explores the development of novel therapeutics and diagnostics to improve pulmonary disease management, looking down to the nanoscale level for an efficient system of targeting and managing respiratory disease. The book examines numerous nanoparticle-based drug systems such as nanocrystals, dendrimers, polymeric micelles, protein-based, carbon nanotube, and liposomes that can offer advantages over traditional drug delivery systems. Starting with a brief introduction on different types of nanoparticles in respiratory disease conditions, the book then focuses on current trends in disease pathology that use different in vitro and in vivo models. The comprehensive resource is designed for those new to the field and to specialized scientists and researchers involved in pulmonary research and drug development.

This book, first published in 1980, describes and analyses the revolutionary years that saw the birth of the first modern Welsh nation and the American Republic. In the last days of the eighteenth century, as the Atlantic world responded to the challenge of the American and French revolutions, the novel industrial capitalism of England planted itself in the Welsh south and east, and disrupted traditional rural community to west and north. Wales, a marginal and poverty-stricken country, was propelled into modernisation, cultural revival, a breach with the Establishment, a millenarian mitigation and its first politics.

This unique study is based on the careful interpretation of evidence in the commercial and administrative records of the City and in the royal records, of the process by which London developed from a commune of a feudal kingdom into the capital city of the English nation. The period covered is the century and a half between 1191 and the beginnings of the Hundred Years' War. Leading themes are the emergence of its administrative elite, the changing pattern of its mercantile interests, and the rise of its craft organizations; and a detailed account is given of the social and constitutional conflicts that marked London's history between the popular revolt of 1263 and the succession of Edward III. A notable feature of this volume is the reconstruction from teh records of a large number of outline biographies of Londoners of all classes. This book was first published in 1963.

Stay ahead of your customers as their service expectations change In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies, examining both the long-term and short-term results. This vital tool shows you new and effective approaches for understanding customer satisfaction and providing quality service at all levels of the hospitality and tourism industry. Hospitality and tourism faculty and students as well as professionals will find this book useful for improving and providing quality service management. This book illustrates the complex relationship between customer and service provider, offering practical advice and techniques for maximizing consumer contentment. Current Issues and Development in Hospitality and Tourism Satisfaction contains models for meeting-and even surpassing-consumer expectations to increase the value of the customer's experience. This essential resource includes various methods for managers to anticipate consumer needs and perceptions, reducing dissatisfaction. This book helps you: incorporate existing and alternative measurements of satisfaction measure and improve service quality create and maintain social interaction linkages between staff and customer identify the destination performance of your hotel and other destinations or attractions evaluate consumer satisfaction with lodging services increase cross-cultural service satisfaction and much more Tables and figures throughout the text help demonstrate the strategies, and bibliographies at the end of each chapter offer further reading. While there are other books that focus on customer satisfaction, Current Issues and Development in Hospitality and Tourism Satisfaction is rare in that it covers satisfaction issues as they apply to both hospitality and tourism.

Stay ahead of your customers as their service expectations change!
In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies, examining both the long-term and short-term results. This vital tool shows you new and effective approaches for understanding customer satisfaction and providing quality service at all levels of the hospitality and tourism industry. Hospitality and tourism faculty and students as well as professionals will find this book useful for improving and providing quality service management.
This book illustrates the complex relationship between customer and service provider, offering practical advice and techniques for maximizing consumer contentment. Current Issues and Development in Hospitality and Tourism Satisfaction contains models for meeting--and even surpassing--consumer expectations to increase the value of the customer's experience. This essentialresource includes various methods for managers to anticipate consumer needs and perceptions, reducing dissatisfaction.
This book helps you: incorporate existing and alternative measurements of satisfaction measure and improve service quality create and maintain social interaction linkages between staff and customer identify the destination performance of your hotel and other destinations or attractions evaluate consumer satisfaction with lodging services increase cross-cultural service satisfaction and much more! Tables and figures throughout the text help demonstrate the strategies, and bibliographies at the end of each chapter offer further reading. While there are other books that focus on customer satisfaction, CurrentIssues and Development in Hospitality and Tourism Satisfaction is rare in that it covers satisfaction issues as they apply to both hospitality and tourism.