Co-published with SHRM.

Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn't enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers an array of self-assessment tools and team-focused exercises that will help increase and leverage emotional intelligence both in individuals and in groups. It's filled with practical tips and suggestions for developing your own ""emotional quotient,"" as well as that of your peers, employees, and even senior executives.

Featuring real workplace examples, Letters to Leaders, and excerpts from actual performance reviews that show the positive impact of EI in a variety of environments, The EQ Difference will help your organization achieve greater productivity, higher morale, and better employee retention -- all keys to stronger bottom line results.

Author Adele Lynn gives business leaders the skills and understanding they need to assess candidates' emotional intelligence and ensure they're the right fit for the job. Smart hiring managers know that emotional Intelligence (EQ) is a key indicator of success. What they don't know is how best to spot it. The EQ Interview explains the five key areas of emotional intelligence and how these competencies enhance job performance, and then then arming interviewers with more than 250 behavior-based questions specially formulated to help determine how applicants have exhibited and leveraged their EQ skills in the past. In this helpful guide, hiring managers and business professionals will learn: How to spot the right candidates for the job from the start, how they can analyze and interpret answers to predict future success, and how to spot "EQ frauds" to avoid costly hiring mistakes. Filled with insightful examples and useful bonus resources providing more in-depth information on emotional intelligence competencies, The EQ Interview shows how go beyond evaluating job qualifications to consider the fundamental value of emotional intelligence.

Know-it-all bosses, overcompetitive colleagues, and leaders who rarely leave their offices--common EQ problems such as these damage not just camaraderie, but also results. Because of this, managers are discovering now more than ever that emotional intelligence (EI)--knowing how to manage emotions, empathize, build relationships, and more--is a vital contributor to a company's success. But how does one go about persuading others to improve their EI? The Emotional Intelligence Activity Kit shows the way with 50 practical exercises to:* Promote introspection * Increase empathy * Improve social skills * Boost influence * Inspire purpose* Bring everyone on board* And more Studies have proven that emotional intelligence drives performance. But the problem has always been how to utilize this knowledge and inspire new ways of thinking among individuals. But with this must-have kit, trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements in order to create thriving, successful organizations.