The first edition of this book appeared in the Federal Republic of Gennany in 1984. and in English translation as "Computer: A Challenge for Business Administration" in 1985. This book. which is a translation of the fourth Gennan edition. has been comprehensively revised. As a result both the character and the expected audience of the book have changed. which is reflected in the alteration to the title. This book adresses itself to issues arising from the research areas of both infonnation systems and computer science. Computer science departments are primarily concerned with the development of EDP techniques. and the business economics aspects remain largely Ignored. The emphasis in infonnation systems departments is placed on the investigation of the business economic impact of the use of already existing systems. This strongly empirical approach is accompanied by a disinclination to consider actual system deSign: this is considered the responsibility of the software houses. This partitioning. however. leaves untapped the considerable potential which could be realized by an interdisciplinary approach from computer science and business economics. An isolated approach neglects both the effects that business economics can have on the implementation of EDP techniques. and the structural impact of EDP on business economics.

The ARIS architecture developed here is described in concrete terms as an information model within the entity-relationship approach. This information model, in turn, serves as the basis for the systematic and rational application of methods in the development of information systems. Furthermore, it provides the basis for storing the enterprise's application-specific data, organization and function models. The ARIS architecture constitutes a framework within which integrated applications can be developed, optimized and converted into EDP-technical implementations. At the same time, it demonstrates how economics can examine and analyze information systems so as to translate their contents into EDP-form.

Modern information technology has opened up new possibilities of flexibilization and cost reduction in production. The author defines CIM - Computer Integrated Manufacturing - as a concept for the structuring of industrial enterprises. Manufacturing technologies demand a CIM concept which can be realized through the capabilities of information processing available today. The idea of integrating different areas of CIM, such as production planning and control (PPC), computer aided design (CAD) and computer aided manufacturing (CAM), is explained through operating chains and put into a CIM architecture based on a hierarchy of EDP systems. The stance taken in this book of defining CIM as a total concept for industrial enterprises is increasingly gaining ground. The book does not aim to put the functional details of the individual CIM components (PPC, CAD, CAP and CAM) in the foreground, but rather to emphasize the integration principles for the functional demands of the individual components. This book appeared in the Federal Republic of Germany in 1987, and within one year it had run to three editions. The author contributes to this book not only his scientific knowledge but also his experience as a consultant for implementing CIM concepts.

Computer Integrated Manufacturing (CIM) is the computerized handling of integrated business processes among all different functions in an enterprise. The consistent application of information technology, along with modern manufacturing techniques and new organizational procedures, opens up great potential for speeding up processes. This book discusses the current state of applications and new demands arising from the integration principle. It mainly emphasizes on strategies for realization and implementation based on the author's concrete experience. The "Y-CIM information management" model is presented as a procedural method for implementing CIM. The third edition has been supplemented by up-to-date specified examples of applied CIM solutions and transfer strategies.

This book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using case studies the text shows how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.

This book explores the Business Process Management cycle in theory and practice, from the technical as well as the business point of view. Both the ARIS Platform and the methodical approach of ARIS Value Engineering (AVE) are referred to in detail. More than half of the articles are case studies. The book offers valuable ideas to companies on how to optimize their own business processes and thus become more competitive.

Corporate Performance Management (CPM) is a basic approach which examines the relationship between corporate performance and process optimization. How to successfully introduce CPM in practice is demonstrated through project reports from E.ON, British Telecom, Credit Suisse and Vodafone among others. The methods and tools presented here guarantee a continuous and automated monitoring of the corporate performance and enable Business Process Excellence to be permanently established in the company by company-internal and company-external benchmarking. The articles in this book focus on the use of the ARIS Controlling Platform developed by IDS Scheer.

Enterprises have to adapt their business processes quickly and efficiently to new business environments to ensure business success and long term survival. It is not sufficient to apply best business practices but new practices have to be developed and executed. These requirements are met by new business process automation technologies, based on concepts like web services, EAI, workflow, enterprise service architectures, and automation engines. Business process automation becomes a key enabler for business process excellence. This book explains major trends in business process automation and shows how new technologies and solutions are applied in practice. It outlines how process automation becomes an element of an overall process lifecycle management approach, structured on the basis of the ARIS House of business excellence and implemented through software tools like the ARIS toolset.

Today's business environment is constantly changing: New customer requirements or products, an evolving competition, new IT solutions like EAI or web services, outsourcing opportunities or changing legal requirements are just a few reasons for this change. Therefore enterprises have to ensure an efficient and effective change management in order to stay competitive and survive on the long term. This is a precondition to achieve and maintain business process excellence. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. It shows using case studies from organizations like American Meter, the US Navy, or Amway how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset. 

Start-ups are easy, but... is A.-W. Scheer's retrospective on his experiences founding, growing and taking public a successful, international company. Since its founding in 1985, IDS Scheer has grown to become the world leader in business process performance, with subsidiaries and representatives in 50 countries. This book contains the author's experiences and opinions about founding companies and watching them prosper, about how research and science work, and about the politics of innovation. It was written for entrepreneurs or potential company founders who would like to learn more about the challenges of building a company. It is also written for students who want to find out what it is like to live like a businessperson. Furthermore, the book is written for members of the scientific community, to motivate them to a more business-oriented approach at their research institutions.

ARIS (Architecture of Integrated Information Systems) is a unique and internationally renowned method for optimizing business processes and implementing application systems.This book describes in detail how ARIS methods model and realize business processes by means of UML (Unified Modeling Language), leading to an information model that is the keystone for a systematic and intelligent method of developing application systems.Multiple real-world examples - including knowledge management, implementation of workflow systems and standard software solutions (SAP R/3 in particular) - address the deployment of ARIS methods.

ARIS (Architecture of Integrated Information Systems) is a unique and internationally renowned method for optimizing business processes and implementing application systems. This book enhances the proven ARIS concept by describing product flows and explaining how to classify modern software concepts. The importance of the link between business process organization and strategic management is stressed. Bridging the gap between the different approaches in business theory and information technology, the ARIS concept provides a full-circle approach - from the organizational design of business processes to IT implementation. Featuring SAP R/3 as well, real-world examples of various standard software solutions illustrate these concepts.

Am 25. Februar 1992 vollendet Professor Dr. Dr. h.c. Herbert Jacob sein 65. Lebensjahr. Aus diesem AnlaB widmen ihm seine Freunde und Schiiler in Dankbarkeit und herzlicher Verbundenheit diese Festschrift. Sie soIl das wissenschaftliche Werk und die Personlich- keit von Herbert Jacob ehren. Das Rahmenthema verdeutlicht deshalb auch die Spann- weite der Interessen von Herbert Jacob: Praxis und Theorie der Untemehmung. Seine Schiiler, Freunde und Wegbegleiter haben aus ihrer jeweiligen Sicht, sei es aus der universitaren Forschung oder der betrieblichen Praxis, ein breites Themenspektrum bearbeitet. Es reicht von produktionstheoretischen Fragen bis zum Informationsmanagement. Eine wesentliche Grundlage der Forschungstatigkeiten von Herbert Jacob war sein 1962 veroffentlichter Beitrag zur Festschrift seines Lehrers Erich Gutenberg zur Verbindung von Produktions- und Kostentheorie. Auf ihm bauten seine spateren Arbeiten zur Pro- duktions-, Investitions- und Standortplanung auf. Die Bedeutung der Informationstechnik fUr die Betriebswirtschaftslehre hat er bereits Anfang der 60er Jahre erkannt und durch Lehrauftrage unterstiitzt. Neben seiner hohen wissenschaftlichen Bedeutung hat Herbert Jacob viele Studenten- generationen durch seine Personlichkeit beeindruckt. Selbst in iiberfiillten Lehrver- anstaltungen in der gespannten Atmosphare 1968 hat er den personlichen Kontakt zu seinen Studenten immer gesucht. Viele Studenten mit ihrem Namen ansprechen zu konnen war dabei eine Selbstverstandlichkeit flir ihn. Herausgeber und Autoren dieses Buches reihen sich deshalb gem in die groGe Schar seiner Gratulanten ein.

Die "Architektur integrierter Informationssysteme" ARIS hat sich zur Optimierung von Geschäftsprozessen und zur Einführung von Anwendungssystemen auch international durchgesetzt. In diesem Buch werden die ARIS-Methoden zur Modellierung und informationstechnischen Realisierung von Geschäftsprozessen mittels der Unified Modeling Language (UML) detailliert beschrieben. Das resultierende Informationsmodell ist Grundlage eines systematischen und rationellen Methodeneinsatzes bei der Entwicklung von Anwendungssystemen. Der Einsatz der ARIS-Methoden wird an praxisrelevanten Fragestellungen veranschaulicht, z.B. Wissensmanagement, Umsetzung von Workflow-Systemen oder Einführung von Standardsoftware, speziell SAP R/3.

Business process management is the basis for all initiatives like SCM, CRM, ERP, or business intelligence. New component and internet-based software architectures and web services require a solid process management to deliver the expected business success. However, many organizations still struggle to find the right approach to business process management. IDS Scheer delivers with ARIS the framework to meet this challenge successfully.

IDS Scheer has successfully applied its ARIS business process management approach at thousands of organizations worldwide such as Intel, Siemens, or the US Navy. This book presents international case studies in various manufacturing and service industries as well as the public sector. It shows how to achieve business process excellence in practice.

Enterprises have to adapt their business processes quickly and efficiently to new business environments to ensure business success and long term survival. It is not sufficient to apply best business practices but new practices have to be developed and executed. These requirements are met by new business process automation technologies, based on concepts like web services, EAI, workflow, enterprise service architectures, and automation engines. Business process automation becomes a key enabler for business process excellence.

This book explains major trends in business process automation and shows how new technologies and solutions are applied in practice. It outlines how process automation becomes an element of an overall process lifecycle management approach, structured on the basis of the ARIS House of business excellence and implemented through software tools like the ARIS toolset.

Start-ups are easy, but... is A.-W. Scheer's retrospective on his experiences founding, growing and taking public a successful, international company. Since its founding in 1985, IDS Scheer has grown to become the world leader in business process performance, with subsidiaries and representatives in 50 countries. This book contains the author's experiences and opinions about founding companies and watching them prosper, about how research and science work, and about the politics of innovation. It was written for entrepreneurs or potential company founders who would like to learn more about the challenges of building a company. It is also written for students who want to find out what it is like to live like a businessperson. Furthermore, the book is written for members of the scientific community, to motivate them to a more business-oriented approach at their research institutions.

Corporate Performance Management (CPM) is a basic approach which examines the relationship between corporate performance and process optimization. How to successfully introduce CPM in practice is demonstrated through project reports from E.ON, British Telecom, Credit Suisse and Vodafone among others. The methods and tools presented here guarantee a continuous and automated monitoring of the corporate performance and enable Business Process Excellence to be permanently established in the company by company-internal and company-external benchmarking. The articles in this book focus on the use of the ARIS Controlling Platform developed by IDS Scheer.

The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage.

Die Architektur integrierter Informationssysteme ARIS hat sich zur Optimierung von Geschaftsprozessen und zur Einfuhrung von Anwendungssystemen auch international durchgesetzt. In diesem Buch werden die ARIS-Methoden zur Modellierung und informationstechnischen Realisierung von Geschaftsprozessen mittels der Unified Modeling Language (UML) detailliert beschrieben. Das resultierende Informationsmodell ist Grundlage eines systematischen und rationellen Methodeneinsatzes bei der Entwicklung von Anwendungssystemen. Der Einsatz der ARIS-Methoden wird an praxisrelevanten Fragestellungen veranschaulicht, z.B. Wissensmanagement, Umsetzung von Workflow-Systemen oder Einfuhrung von Standardsoftware, speziell SAP R/3.

Controlling ist heute ohne EDV-Unterstutzung nicht mehr vorstellbar. Dabei darf nicht verkannt werden, dass es eine wesentliche Aufgabe des Controlling sein muss, gestaltend bei der Weiterentwicklung von Informationssystemen mitzuwirken. Nicht nur die UEberwachung kostspieliger EDV-Projekte steht im Vordergrund, sondern auch die Schaffung von informatorischer Transparenz. Das Aufkommen von Executive Information Systemen (EIS) und Expertensystemen zur Management by Exception-orientierten Auswertung von Daten und deren anschliessende grafische Aufbereitung zu Management-Berichten zeigt die EDV-technischen Integrationsanstrengungen, die in diesem Konzept top-down initiiert werden. Neben der Entwicklung von Architekturen integrierter Informationssysteme reflektieren zwei Beitrage dieser Tagung die Erfahrungen bei der Konzeption eines Informationsmodells sowie der Entwicklung von modernen Anwendungsarchitekturen fur Rechnungswesen- und Controlling-Software.

Wer heute Verantwortung fur Rechnungswesen oder Controlling tragt, bewegt sich im Spannungsfeld zwischen Betriebswirtschaft und Informatik. Er muss sich mit beiden Disziplinen auseinandersetzen. Im Bereich Informationstechnik verstarkt sich die Tendenz zur Dezentralisierung. Die Client-Server-Architektur ist weiter auf dem Vormarsch. Es ist zu untersuchen, welche neuen Moeglichkeiten sich fur Anwendungen im Bereich des Controlling ergeben. Ebenso eroeffnen sich neue Moeglichkeiten der Aufbereitung und Darstellung von Daten durch moderne, benutzerfreundliche Techniken wie Multimedia. Werden diese Techniken effizient eingesetzt, so ergeben sich eine erhebliche Zeitersparnis und eine deutliche Verbesserung der Qualitat von Entscheidungen. Viel wichtiger noch als der Einsatz neuer Technologien sind durchgangige, die betrieblichen Ablaufe optimal unterstutzende Konzeptionen, sowie durchdachte Einfuhrungsstrategien. Strategische Entscheidungen, wie die Umgestaltung bestehender oder die Einfuhrung neuer DV-Systeme erfordern eine sorgfaltige Planung und interdisziplinare Zusammenarbeit zwischen Betriebswirtschaftlern und DV-Fachleuten. Hier bietet die Saarbrucker Arbeitstagung ein Forum, um die neuesten Entwicklungen in diesen Bereichen zu diskutieren.

Die Geschaftsmodelle vieler New Economy Unternehmen des e-Business-Zeitalters halten fundamentalen Bewertungskriterien nicht stand, wie die jungste Vergangenheit gezeigt hat. Inzwischen hat ein Konsolidierungsprozess eingesetzt, der eines erkennen lasst: Der Einsatz von eBusiness-Technologien ist keineswegs ein Strohfeuer. Im Gegenteil: Die systematische Restrukturierung sowie die Neugestaltung der Wertschoepfungsketten mit Hilfe von eBusiness-Technologien sind in vollem Gange. In dem vorliegenden Band der traditionsreichen Saarbrucker Arbeitstagung berichten hochkaratige IT-Manager uber ihre Erfahrungen mit dem Prozess der eTransformation. Autoren aus dem Beratungsumfeld beleuchten Moeglichkeiten der strategischen Neuausrichtung unterschiedlicher Branchen. Ebenso zeigen Wissenschaftler die Entwicklungen der nachsten Jahre auf und geben damit wertvolle Impulse fur die Praxis.

Der diesjahrige Band Aus Turbulenzen zum gestarkten Konzept? hat die Entwicklung dauerhafter Strategien, mit deren Hilfe Unternehmen Turbulenzen unbeschadet uberstehen konnen, zum Ziel. Unter dem Gesichtspunkt, welche neue Rolle Controlling und Informationstechnik bei deren Bewaltigung spielen konnen, werden im Schwerpunkt "Geschaftsprozessmanagement" und "Informationsmanagement" die neuen Organisationstrends unter die Lupe genommen. Eine immer wichtigere Rolle spielen "neue" "Technologien," insbesondere im Bereich Information und Kommunikation. Im "Kostenmanagement" werden Fragen z.B. des Ergebniscontrolling in verteilten Umgebungen behandelt. Der Vortragsblock "Offentliche Verwaltung" wurde ausgeweitet und umfasst u.a. Anwendungen im Gesundheitswesen und in der Energieversorgung."