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This book examines the impact of outsourcing on the field of
technical communication. Aided by new technologies and driven by
global market structures, technical communication products that
were once developed in the United States or Western Europe are now
being developed in Asia, Eastern Europe, and other parts of the
world. If technical communication follows other fields, such as
information technologies, electronics manufacturing, and even
textiles, this 'outsourcing' of technical communication products
and jobs will surely influence our profession-but how? What kinds
of jobs will remain in the United States? Which jobs are more
efficiently handled outside the United States? How can U.S.
technical communicators develop a 'comparative advantage' in the
global economy? How can collaboration and joint development of
information products be managed? What are the ethical, cultural,
social, and economic dilemmas created by outsourcing?This
collection is designed as a theory/practice book that addresses the
needs of graduate students, faculty, and technical communicators
who want to teach, practice, or conduct research in this area. It
addresses technical communications and outsourcing in six different
parts of the world, including the United States. It also explores
issues of curriculum, project management, legal considerations, and
intercultural communication problems.This title is suitable for:
Technical communication professionals in academia and industry;
managers, researchers, and teachers of documentation projects who
are involved in offshore outsourcing situations and need to find
best practices, strategies, or recommendations for being
successful; technical writers (freelancers and corporate employees)
working with international partners interested in how outsourcing
can affect the future of their profession; non-U.S. writers working
in outsourcing projects looking to perform satisfactorily in their
jobs; undergraduate and graduate professors in universities and
community colleges teaching courses in publications management,
information design, international communication, and technical
writing, and students enrolled in those courses; teachers and
students in rhetorical theory and professional communication
pedagogy courses; ESL (English as a second language) and ESP
(English for specific purposes) readers.
This book examines the impact of outsourcing on the field of
technical communication. Aided by new technologies and driven by
global market structures, technical communication products that
were once developed in the United States or Western Europe are now
being developed in Asia, Eastern Europe, and other parts of the
world. If technical communication follows other fields, such as
information technologies, electronics manufacturing, and even
textiles, this 'outsourcing' of technical communication products
and jobs will surely influence our profession-but how? What kinds
of jobs will remain in the United States? Which jobs are more
efficiently handled outside the United States? How can U.S.
technical communicators develop a 'comparative advantage' in the
global economy? How can collaboration and joint development of
information products be managed? What are the ethical, cultural,
social, and economic dilemmas created by outsourcing?This
collection is designed as a theory/practice book that addresses the
needs of graduate students, faculty, and technical communicators
who want to teach, practice, or conduct research in this area. It
addresses technical communications and outsourcing in six different
parts of the world, including the United States. It also explores
issues of curriculum, project management, legal considerations, and
intercultural communication problems.This title is suitable for:
Technical communication professionals in academia and industry;
managers, researchers, and teachers of documentation projects who
are involved in offshore outsourcing situations and need to find
best practices, strategies, or recommendations for being
successful; technical writers (freelancers and corporate employees)
working with international partners interested in how outsourcing
can affect the future of their profession; non-U.S. writers working
in outsourcing projects looking to perform satisfactorily in their
jobs; undergraduate and graduate professors in universities and
community colleges teaching courses in publications management,
information design, international communication, and technical
writing, and students enrolled in those courses; teachers and
students in rhetorical theory and professional communication
pedagogy courses; ESL (English as a second language) and ESP
(English for specific purposes) readers.
In today's integrated global economy, technical communicators often
collaborate in international production teams, work with experts in
overseas subject matter, or coordinate documentation for the
international release of products. Working effectively in such
situations requires technical communicators to acquire a
specialized knowledge of culture and communication. This book
provides readers with the information needed to integrate aspects
of intercultural communication into different educational settings.
Understanding cultural differences and determining their relevance
in a broader context are the key goals of any intercultural
inquiry. Intercultural Rhetoric and Professional Communication:
Technological Advances and Organizational Behavior explores the
theory and practice of rhetoric and professional communication in
intercultural contexts. This book provides a framework for
translating, localizing, and internationalizing communications and
information products around the world. Taking a theoretically
integrated approach, this book provides the analytical tools and
methods for examining the relations between culture and rhetoric
and understanding the deep cultural foundation of rhetorical
patterns.
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