The bestselling author of The Power of Habit shares the secrets of good conversations and successful communication.

How is it that we find it easy to talk to some people and struggle to do so with others? Why does the effectiveness of a message rely so strongly on who the messenger is? And what is the secret of having a successful difficult conversation?

Charles Duhigg has the answer to all these questions and many more, and in Everything is a Conversation he shares the arts and science of successful communication. He explains the neuroscience of listening. He interviews expert persuaders and reveals their secrets. And he reveals the techniques we can all master to achieve a sense of true connectedness with others, however tricky the circumstances. Along the way he shows how a board game fanatic used his conversational skills to become a champion, how a potentially fatal outbreak of botulism was prevented not by medical diagnosis but by talking, and what Plato has to teach us about empathy.

Packed with fascinating stories and drawing on cutting-edge research, this is a wonderfully readable and rewarding book on an essential human skill.

From the global bestselling author of The Power of Habit.

Who and what are supercommunicators? They're the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They're brilliant facilitators and decision-guiders. How do they do it?

In this groundbreaking new book, Charles Duhigg unravels the secrets of the supercommunicators to reveal the art – and the science – of successful communication. He unpicks the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart. He reveals the conversational questions and gambits that bring people together. And he shows how even the most tricky of encounters can be turned around. In the process, he shows why a CIA operative was able to win over a reluctant spy, how a member of a jury got his fellow jurors to view an open-and-shut case differently, and what a doctor found they needed to do to engage with a vaccine sceptic.

Above all, he reveals the techniques we can all master to successfully connect with others, however tricky the circumstances. Packed with fascinating case studies and drawing on cutting-edge research, this book will change the way you think about what you say, and how you say it.

In The Power of Habit , award-winning New York Times  business reporter Charles Duhigg takes us to the thrilling edge of scientific discoveries that explain why habits exist and how they can be changed.

With penetrating intelligence and an ability to distill vast amounts of information into engrossing narratives, Duhigg brings to life a whole new understanding of human nature and its potential for transformation. Along the way we learn why some people and companies struggle to change, despite years of trying, while others seem to remake themselves overnight.

We visit laboratories where neuroscientists explore how habits work and where, exactly, they reside in our brains. We discover how the right habits were crucial to the success of Olympic swimmer Michael Phelps, Starbucks CEO Howard Schultz, and civil-rights hero Martin Luther King, Jr.

We go inside Procter & Gamble, Target superstores, Rick Warren's Saddleback Church, NFL locker rooms, and the nation's largest hospitals and see how implementing so-called keystone habits can earn billions and mean the difference between failure and success, life and death.

At its core, The Power of Habit  contains an exhilarating argument: the key to exercising regularly, losing weight, raising exceptional children, becoming more productive, building revolutionary companies and social movements, and achieving success is understanding how habits work. Habits aren't destiny. As Charles Duhigg shows, by harnessing this new science, we can transform our businesses, our communities, and our lives.

OVER 60 WEEKS ON THE "NEW YORK TIMES "BESTSELLER LIST
With a new Afterword by the author
In "The Power of Habit, "Pulitzer Prize-winning business reporter""Charles Duhigg takes us to the thrilling edge of scientific discoveries that explain why habits exist and how they can be changed. Distilling vast amounts of information into engrossing narratives that take us from the boardrooms of Procter & Gamble to sidelines of the NFL to the front lines of the civil rights movement, Duhigg presents a whole new understanding of human nature and its potential. At its core, "The Power of Habit" contains an exhilarating argument: The key to exercising regularly, losing weight, being more productive, and achieving success is understanding how habits work. As Duhigg shows, by harnessing this new science, we can transform our businesses, our communities, and our lives.
"NEW YORK TIMES "BESTSELLER - NPR""BESTSELLER - "WASHINGTON POST "BESTSELLER - "LOS ANGELES TIMES "BESTSELLER - "USA TODAY "BESTSELLER - "PUBLISHERS WEEKLY "BESTSELLER
NAMED ONE OF THE BEST BOOKS OF THE YEAR BY
"The Wall Street Journal - Financial Times"
"Sharp, provocative, and useful."--Jim Collins
"Few books] become essential manuals for business and living. "The Power of Habit "is an exception. Charles Duhigg not only explains how habits are formed but how to kick bad ones and hang on to the good."--"Financial Times"
"A flat-out great read."--David Allen, bestselling author of "Getting Things Done: The Art of Stress-Free Productivity"
" "
"You'll never look at yourself, your organization, or your world quite the same way."--Daniel H. Pink, bestselling author of "Drive "and" A Whole New Mind"
"Entertaining . . . enjoyable . . . fascinating . . . a serious look at the science of habit formation and change."--"The New York Times Book Review
"
"Cue: see cover. Routine: read book. Reward: fully comprehend the art of manipulation."--"Bloomberg Businessweek"
"Absolutely fascinating."--"Wired
"
"A fresh examination of how routine behaviors take hold and whether they are susceptible to change . . . The stories that Duhigg has knitted together are all fascinating in their own right, but take on an added dimension when wedded to his examination of habits."-- Associated Press
"There's been a lot of research over the past several years about how our habits shape us, and this work is beautifully described in the new book "The Power of Habit.""--David Brooks, "The New York Times"
" "
"A first-rate book--based on an impressive mass of research, written in a lively style and providing just the right balance of intellectual seriousness with practical advice on how to break our bad habits."--"The Economist"
" "
"I have been spinning like a top since reading "The Power of Habit, ""New York Times" journalist Charles Duhigg's fascinating best-seller about how people, businesses and organizations develop the positive routines that make them productive--and happy."--"The Washington Post
"

In his international bestseller The Power of Habit, Pulitzer Prize-winner Charles Duhigg explained why we do what we do. Now he applies the same relentless curiosity and masterful analysis to the question: how can each of us achieve more? Drawing on the very latest findings in neuroscience, psychology and behavioural economics, he demonstrates the eight simple principles that govern productivity. He demonstrates how the most dynamic and effective people - from CEOs to film-makers to software entrepreneurs - deploy them. And he shows how you can, too. 'Charles has some wonderful advice for increasing productivity . . . the tips he highlights have most definitely played a huge part in helping me to build the Virgin brand.' Richard Branson 'In Smarter Faster Better Duhigg finds provocative answers to a riddle of our age: how to become more productive (by two times, or even ten times) and less busy.' Jim Collins 'There are valuable lessons in Smarter Faster Better . . . I never felt like putting it down.' Financial Times

NAMED ONE OF THE BEST BOOKS OF THE YEAR BY
"The Wall Street Journal - Financial Times"
"NEW YORK TIMES "BESTSELLER
A young woman walks into a laboratory. Over the past two years, she has transformed almost every aspect of her life. She has quit smoking, run a marathon, and been promoted at work. The patterns inside her brain, neurologists discover, have fundamentally changed.
Marketers at Procter & Gamble study videos of people making their beds. They are desperately trying to figure out how to sell a new product called Febreze, on track to be one of the biggest flops in company history. Suddenly, one of them detects a nearly imperceptible pattern--and with a slight shift in advertising, Febreze goes on to earn a billion dollars a year.
An untested CEO takes over one of the largest companies in America. His first order of business is attacking a single pattern among his employees--how they approach worker safety--and soon the firm, Alcoa, becomes the top performer in the Dow Jones.
What do all these people have in common? They achieved success by focusing on the patterns that shape every aspect of our lives.
They succeeded by transforming habits.
In "The Power of Habit, "award-winning "New York Times" business reporter Charles Duhigg takes us to the thrilling edge of scientific discoveries that explain why habits exist and how they can be changed. With penetrating intelligence and an ability to distill vast amounts of information into engrossing narratives, Duhigg brings to life a whole new understanding of human nature and its potential for transformation.
Along the way we learn why some people and companies struggle to change, despite years of trying, while others seem to remake themselves overnight. We visit laboratories where neuroscientists explore how habits work and where, exactly, they reside in our brains. We discover how the right habits were crucial to the success of Olympic swimmer Michael Phelps, Starbucks CEO Howard Schultz, and civil-rights hero Martin Luther King, Jr. We go inside Procter & Gamble, Target superstores, Rick Warren's Saddleback Church, NFL locker rooms, and the nation's largest hospitals and see how implementing so-called keystone habits can earn billions and mean the difference between failure and success, life and death.
At its core, "The Power of Habit" contains an exhilarating argument: The key to exercising regularly, losing weight, raising exceptional children, becoming more productive, building revolutionary companies and social movements, and achieving success is understanding how habits work.
Habits aren't destiny. As Charles Duhigg shows, by harnessing this new science, we can transform our businesses, our communities, and our lives.
Praise for "The Power of Habit"
"Sharp, provocative, and useful."--Jim Collins
"Few books] become essential manuals for business and living. "The Power of Habit "is an exception. Charles Duhigg not only explains how habits are formed but how to kick bad ones and hang on to the good."--"Financial Times"
"A flat-out great read."--David Allen, bestselling author of "Getting Things Done: The Art of Stress-Free Productivity"
" "
"You'll never look at yourself, your organization, or your world quite the same way."--Daniel H. Pink, bestselling author of "Drive "and" A Whole New Mind"
"Entertaining . . . enjoyable . . . fascinating . . . a serious look at the science of habit formation and change."--"The New York Times Book Review"