Restore Creativity and Trust to Your Workplace
Much has changed since Driving Fear Out of the Workplace first made the undiscussable discussable back in 1991. Advances in technology, new employee/employer relations, and the corporate push to optimize intellectual capital have introduced a host of new workplace anxieties that, left unaddressed, can seriously inhibit individual performance and cripple a company's ability to compete. Which is why, in this revised edition, authors Ryan and Oestreich revisit their original, best-selling work to confront the fears that permeate today's organizations--so that they can become the high-trust, high-performance organizations of tomorrow. This insightful book digs deeply into the root causes of fear and the pervasive 'flu of mistrust' that weakens motivation and commitment.
--Terrence E. Deal and M. K. Key, authors of Corporate Celebration: Play, Purpose, and Passion at Work
You'll discover:
* How fear prevents people from doing their best
* How fear operates in organizations
How to build business relationships without fear...and much more!
This work is a timely antidote to the insecurities of workers faced with the pervasive push toward leaner, meaner organizations.

The Courageous Messenger is for anyone who wants to voice a concern or offer an idea to improve things - but hesitates out of a concern for risks and repercussions. Kathleen Ryan, Daniel Oestreich, and George Orr have written a practical, easy-to-read book on the principles, strategies, and skills for becoming an effective and courageous messenger in the workplace. This hands-on guidebook provides a step-by-step assessment of the benefits, risks, and motivations for communicating difficult news to bosses, peers, and employees. The authors use model conversations and detailed examples of workplace situations to guide you through each step of the process, including preparing for and opening the conversation, expressing yourself with clarity and tact, working through difficult or emotional moments, developing solid agreements on outcomes of the conversation, and ensuring successful follow-through.