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The CMO of People - Manage Employees Like Customers (Paperback, 2nd Revised edition): Peter Navin, David Creelman The CMO of People - Manage Employees Like Customers (Paperback, 2nd Revised edition)
Peter Navin, David Creelman
R764 R488 Discovery Miles 4 880 Save R276 (36%) Ships in 9 - 15 working days

The extremely positive response to the first edition of The CMO of People from both practitioners and educators spoke of the value of fresh ideas along with specific steps on how to execute them. This second edition of Peter Navin and David Creelman's pathbreaking book, with new sections including industry leaders' insights from Nike, UKG, and DocuSign, corroborates the approach that sees the CMO of People as a business focused people function that utilizes the proven tools of the marketing function and creates a predictable and immersive employee experience that drives productivity and performance. If the human resources function in your talent-centric organization is not bringing the excitement and business impact it should, you need a new mental model that approaches getting the best from people with the same mindset marketing uses to get the best results with customers. Just as the Chief Marketing Officer curates an experience to get the best lifetime value from customers, the head of HR, the CMO of People, can curate an experience to get the best lifetime value from employees. This unique book discusses: What it takes to change the character and intensity of an organization How to run HR so that it has impact Why we need to structure the HR department differently How to find unconventional people to staff this unconventional model How to create a predictable and immersive end-to-end experience for employees How a CMO of People can overcome barriers and drive performance

Lead the Work - Navigating a World Beyond Employment (Hardcover): John W. Boudreau, Ravin Jesuthasan, David Creelman Lead the Work - Navigating a World Beyond Employment (Hardcover)
John W. Boudreau, Ravin Jesuthasan, David Creelman
R799 R602 Discovery Miles 6 020 Save R197 (25%) Ships in 12 - 17 working days

A detailed look at the evolution of employment and its far-reaching implications Lead the Work takes an incisive look at the evolving nature of work, and how it's affecting management and productivity at the organizational level. Where getting things done once meant assigning it to an employee, today's leaders are increasingly at risk if they fail to recognize that talent can float into and out of an organization. Long-term employment has given way to medium- or short-term employment, marking the first step in severing the bond that once fixed an individual inside an organization. Getting work done by means other than an employee was once considered a fringe event, but now leading organizations are accepting and taking advantage of the notion that talent has shown itself to be mutable. This book explores this phenomenon in detail and provides a new roadmap to help managers navigate this new environment. The workplace has undergone many changes over the years, but the emerging trend away from traditional employment represents a massive shift that has profound implications for the business model of every organization, large or small. This book describes how management is changing, and how managers must adapt to survive. Examine the dispersed organization and the changing nature of employment Learn how work is becoming impermanent and individualized Find new strategies for managing and leading Get up to speed on the decision science for the new era Workplaces evolve like biological beings; only the strong survive, and it's the competitive edge that ensures continued success. Lead the Work describes the new landscape, and shows you how to adapt and thrive.

Management Reset - Organizing for Sustainable Effectiveness (Hardcover): Edward E Lawler, Christopher G Worley, David Creelman Management Reset - Organizing for Sustainable Effectiveness (Hardcover)
Edward E Lawler, Christopher G Worley, David Creelman
R811 R615 Discovery Miles 6 150 Save R196 (24%) Ships in 12 - 17 working days

Provocative new management principles and practices that create effective organizations for shareholders and society

Management experts Lawler and Worley have developed a set of management principles that enable organizations to be both successful and responsible. Existing command & control and high-involvement management styles depend too much on stable conditions and focus too narrowly on economic outcomes. They convincingly argue that we need to "reset" our approach to management to one that fits today's demanding business environment. Starting with a change in how success is measured and a more realistic view of risk, Lawler and Worley take us through how strategy, governance, organization structure and talent should be managed. The result is an organization that can reliable produce financial, social, and ecological results.Includes illustrative lessons from Microsoft, Cisco, Netflix, DaVita, Starbucks, Nokia, and the U.S. Secret ServiceOffers clear prescriptions for managers who want to organize for sustainable performance effectivenessLawler and Worley are the authors of the bestselling "Built to Change"

Lawler and Worley outline why and how the current practice of management must change in order for organizations to achieve sustained organizational effectiveness.

The CMO of People - Manage Employees Like Customers with an Immersive Predictable Experience that Drives Productivity and... The CMO of People - Manage Employees Like Customers with an Immersive Predictable Experience that Drives Productivity and Performance (Paperback)
Peter Navin, David Creelman
R773 Discovery Miles 7 730 Ships in 9 - 15 working days

Instead of thinking of Human Resources as a kind of upgraded personnel department it can be thought of as an analogue to marketing. Just as the Chief Marketing Officer curates an experience to get the best lifetime value from customers, the head of HR can curate an experience to get the best lifetime value from employees. This book explores this new model and titles its leader as "The CMO of People." This new title encapsulates a business focused people function that has learned from the proven tools of the marketing function. The CMO of People creates a predictable and immersive employee experience that drives productivity and performance. In this pathbreaking book, Peter Navin and David Creelman discuss How to create a predictable and immersive end-to-end experience for employees How a CMO of People can overcome barriers and drive performance Why we need to structure the HR department differently How to find unconventional people to staff this unconventional model For a review of the book on the HR Bartender blog click here: https://www.hrbartender.com/2019/career-development/human-resources-future-skills/

Weathers - Poems New and Selected (Paperback): Douglas Lochhead Weathers - Poems New and Selected (Paperback)
Douglas Lochhead; Edited by David Creelman
R581 R460 Discovery Miles 4 600 Save R121 (21%) Ships in 12 - 17 working days

Douglas Lochhead is one of Canada's finest poets. In celebration of his eightieth birthday, Goose Lane Editions is releasing Weathers: Poems New and Selected, a collection of the best of Lochhead's work from the last fifteen years. Douglas Lochhead's poetic imagination receives its greatest stimulus from what his senses tell him about nature and other people, and his poetry overflows with energy. Sharp observation of detail anchors his passionate sense of place; subtle irony and masterful form barely contain his uncompromising honesty and strong emotions; and his command of the poet's craft guides his attacks on the boundaries of meaning. The contrast he achieves between tightly controlled form and constantly moving, dynamic imagery yields the clean, precise poetry that his readers have valued so highly over his more than 50-year career. Lochhead began his career in the 1940s, publishing his poems in literary journals. His first book, The Heart is on Fire was published in 1959, and in the next two decades he published eight more books of poetry. In 1980, his landmark collection High Marsh Road was nominated for a Governor General's Award. In 1986, Goose Lane Editions published Tiger in the Skull: New and Selected Poems, 1959-1986, Since that time, Douglas Lochhead has published four major collections: Upper Cape Poems, a testament to his fascination with the Tantramar Marsh; Homage to Henry Alline, a tribute to an 18th-century evangelist; Breakfast at Mel's, superbly crafted poems about the magic of place, and the rewards of observation; and Cape Enragé, poems written on the wild shore of the Bay of Fundy. In the award-winning art book Dykelands, his austere nature poems accompany Thaddeus Holownia's large-format photographs. He has also published All Things Do Continue, Yes, Yes, Yes , and Black Festival, a beautiful memorial to his wife. For Weathers, Douglas Lochhead has collaborated with editor David Creelman, who teaches Atlantic literature at the University of New Brunswick, Saint John. Together, they have gathered the strongest works from Lochhead's books, new poems published in literary journals, and previously unpublished poems to create the quintessential collection of Lochhead's writing.

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