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Knowledge Architectures reviews traditional approaches to managing
information and explains why they need to adapt to support
21st-century information management and discovery. Exploring the
rapidly changing environment in which information is being managed
and accessed, the book considers how to use knowledge
architectures, the basic structures and designs that underlie all
of the parts of an effective information system, to best advantage.
Drawing on 40 years of work with a variety of organizations,
Bedford explains that failure to understand the structure behind
any given system can be the difference between an effective
solution and a significant and costly failure. Demonstrating that
the information user environment has shifted significantly in the
past 20 years, the book explains that end users now expect designs
and behaviors that are much closer to the way they think, work, and
act. Acknowledging how important it is that those responsible for
developing an information or knowledge management system understand
knowledge structures, the book goes beyond a traditional library
science perspective and uses case studies to help translate the
abstract and theoretical to the practical and concrete. Explaining
the structures in a simple and intuitive way and providing examples
that clearly illustrate the challenges faced by a range of
different organizations, Knowledge Architectures is essential
reading for those studying and working in library and information
science, data science, systems development, database design, and
search system architecture and engineering.
Knowledge Architectures reviews traditional approaches to managing
information and explains why they need to adapt to support
21st-century information management and discovery. Exploring the
rapidly changing environment in which information is being managed
and accessed, the book considers how to use knowledge
architectures, the basic structures and designs that underlie all
of the parts of an effective information system, to best advantage.
Drawing on 40 years of work with a variety of organizations,
Bedford explains that failure to understand the structure behind
any given system can be the difference between an effective
solution and a significant and costly failure. Demonstrating that
the information user environment has shifted significantly in the
past 20 years, the book explains that end users now expect designs
and behaviors that are much closer to the way they think, work, and
act. Acknowledging how important it is that those responsible for
developing an information or knowledge management system understand
knowledge structures, the book goes beyond a traditional library
science perspective and uses case studies to help translate the
abstract and theoretical to the practical and concrete. Explaining
the structures in a simple and intuitive way and providing examples
that clearly illustrate the challenges faced by a range of
different organizations, Knowledge Architectures is essential
reading for those studying and working in library and information
science, data science, systems development, database design, and
search system architecture and engineering.
Organizations are increasingly aware of the role that culture plays
in implementing strategies. The adage ‘culture eats strategy for
breakfast everyday’ shows how important it is to understand,
monitor, and calibrate company culture. This means shaping the
behaviour of leaders, managers, teams, and individuals. It means
integrating assessment and behaviours into performance and
communication strategies. Cultures – at all levels – are
shifting in today’s society. It is important to understand which
factors are having which effects. The Cultures of Knowledge
Organizations presents a new perspective that treats organizational
culture not as a static conceptual model but as a dynamic, complex
and adaptive system. The authors consider how de facto
organizational business cultures must function in a hyperdynamic
knowledge economy. Today’s managers need real practical guidance
on how to see ‘culture’, how to assess it, how to design a
culture that supports business goals, and how to help the workforce
understand their own role in shaping culture. This research acts as
a map for 21st Century.
The communication of knowledge is a core concept in the field of
knowledge management and an essential new role and responsibility
of business managers. Knowledge capital is the primary source of
wealth and the key source of productivity in the knowledge economy.
Stockpiling and storing knowledge diminishes its value. It is only
through circulation that our knowledge capital realizes its
business value. Communicating Knowledge addresses essential
management practices in the 21st-century knowledge economy. It
speaks to the change that every organization is experiencing as
they transition from an industrial to a knowledge organization. The
COVID-19 pandemic has heightened an awareness of communications
practices in the past year, with communication norms and behaviors
being challenged at every level. How we communicate, when we
communicate, with whom we communicate, and what we communicate is
currently undergoing a global reform. Communication competencies
are no longer desirable qualities in managers - they are essential.
This book is intended for business managers working at all levels,
knowledge management practitioners and scholars, communications
professionals, practitioners, and consultants.
Over the past century, intelligence has evolved as a practice in
several distinct domains. In each domain, it is a unique set of
tactics grown out of day to day practices. Its practice has been
limited to functional units in large, well-funded enterprises.
However, in the knowledge economy, every organization must behave
intelligently. The relationship between knowledge and intelligence
is a logical one, but it is not one that has been highlighted in
either knowledge management or intelligence analysis.
Organizational Intelligence and Knowledge Analytics expands the
traditional intelligence life cycle to a new framework -
Design-Analyze-Automate-Accelerate - and clearly lays out the
alignments between knowledge capital and intelligence strategies.
Explaining what it means to build intelligence capacity across the
organization, this book also includes a toolkit of references to
analytical methods. This book is intended for business managers,
intelligence professionals, data scientists, competitive and
strategic intelligence professionals, and researchers in change
management.
Networks are essential to mobility - mobility of people, goods,
services, communications, and knowledge. The 21st century knowledge
economy is dependent upon knowledge mobility and flows. Knowledge
networks build upon, but are more complex than, traditional
networks. While the network science literature is a starting point,
it is not sufficient for modelling or managing knowledge networks.
Knowledge networks pay greater attention to nodes as knowledge
sources, links as relationships, and the knowledge content of
messages. Knowledge Networks describes the role of networks in the
knowledge economy, explains network structures and behaviors, walks
the reader through the design and setup of knowledge network
analyses, and offers a step by step methodology for conducting a
knowledge network analysis. Bedford and Sanchez bridge the academic
and business perspective of networks. This book illustrates the
role of human and non-human actors in these evolving networks, and
describes the emerging nature of networks of machines and things.
Knowledge Networks is essential reading for business managers,
knowledge managers, network analysts, consultants, and researchers
in knowledge transfer and translation.
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Learning Organizations (Hardcover)
Malva Daniel Reid, Jyldyz Bekbalaeva, Denise Bedford, Alexeis Garcia-Perez, Dwane Jones
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R2,358
Discovery Miles 23 580
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Ships in 12 - 17 working days
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The 21st century economy is fuelled by knowledge. Today, knowledge
is more than an idea - it is an economic commodity. An
organization's knowledge capital is a competitive and comparative
advantage. Every organization must now invest in the knowledge
assets of all its employees. Learning is the engine that creates
and renews knowledge capital. Learning Organizations delves into
why learning is an essential business operation; how modern
learning is different from industrial-era training; how to discover
learning sources and opportunities; how to design a learning
environment and learning strategies that optimize the potential of
every employee. This is essential reading for business managers,
human resource professionals, and academic researchers studying
knowledge economies, knowledge, and intellectual capital.
Knowledge management metrics are one of the weakest areas of
practice in the field. Overwhelmingly, the literature that exists
focuses on case studies and incidents of metrics, rather than
approaching the concept holistically. Addressing this lack, expert
authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come
together to supply a fundamental discussion of measurement cultures
and philosophy, types of metrics, and how to use metrics to grow an
organization. They offer a guide for knowledge management
professionals to report on progress against goals and targets in
terms that are understandable and comparable to their
organizational peers, enabling professionals from across businesses
to communicate with metrics and engage in wider discussion about
the process of achieving organizational visions. Providing
practical guidance for identifying different types of measurements
and metrics, as well as methods for defining and collection
information about metrics, this is an essential book for knowledge
management professionals and researchers on the path to improving
metric literacy across their organizations.
In order to achieve its full value, knowledge must flow and be
continuously used. Knowledge use, reuse, and repurposing has been a
challenge discussed in knowledge sciences literature for over three
decades. Based on a review of research and conversations with
business stakeholders, the authors investigate and offer solutions
to two key challenges - preserving and curating knowledge.
Knowledge Preservation and Curation focusses on business value and
processes rather than traditional legal and financial requirements,
and further, explores preservation and curation in known and
unknown business futures. Real-world examples from cutting-edge
private and public sector organizations are included, and give
unique insight into the world of knowledge management.
Our global economy is going through a major transformation, from an
industrial economy, to a knowledge economy, rendering knowledge a
primary factor in production. In this practical, real-world focused
book, expert authors Bill LaFayette, Wayne Curtis, Denise Bedford
and Seema Iyer come together to define and discuss knowledge work.
A common misconception claims that knowledge work is limited to
high-skill and technology occupations. The truth is that this
growing field applies across all aspects of the economy, which has
critical implications on not only macro-, but also micro-levels. As
the nature of work is changing, the functions of managing work must
also change, as well as our approaches to education and educational
organizations. Through a thorough exploration of the functions and
structures required to adapt to this change, as well as a close
examination of the geography of knowledge, this first book in the
Working Methods for Knowledge Management series helps leaders
leverage knowledge to better serve their communities, workplaces,
and organizations. This practical book serves as a guide for
corporate leaders and managers, knowledge managers, workforce
professionals, policy makers, labor economists, human capital
researchers, and educators. It helps diverse audiences understand
the implications of this transformation and helps them navigate
this new economy.
There is a critical point of failure for every knowledge management
effort: when the strategy is isolated from the organization, and
when there is no vision anchoring the strategy. Strategy is not a
starting point, but a step in the process of creating a sustainable
foundation for knowledge management efforts. Given that most
knowledge management professionals do not have a grounding in
vision development, this backwards approach puts any knowledge
management effort at a disadvantage from the very beginning. In the
four sections of this book, expert authors Monique Ceruti, Angel
Williams and Denise Bedford guide readers through the building
blocks of turning knowledge management visions into strategies.
They enable professionals to demonstrate their value to the
organization's strategic future, as well as empowering readers to
take a lead in developing a future vision, and to help establish a
foundation for a 21st century knowledge organization. Providing
knowledge management professionals with a roadmap for success
within their organizations, this is an unmissable book for any
professional or researcher tasked with creating new strategies for
knowledge management organizations.
Assessment models and methods are taught in business schools,
routinely published, conducted at all organizational levels and
widely understood. Yet as organizations transform from an
industrial to knowledge-based economy, assessments are rarely
adapted to the new environment. Simply applying existing assessment
models and methods to knowledge does not address the challenge.
Knowledge assets, knowledge transactions and knowledge capabilities
have unique properties and behaviors that may render traditional
methods as unreliable or invalid. Expert authors Dean Testa, Johel
Brown-Grant and Denise Bedford draw from their practical and
theoretical experience in designing assessments for knowledge
organizations, from observing successes and failures in a variety
of organizations. Synthesizing their experience, their discussions
here help knowledge management professionals gain a deeper
understanding of maturity models and determine how best to create
an assessment strategy for their organization. Offering an enhanced
understanding of how to engage organisations in assessments,
describing maturity factors and offering tools to communicate the
results of these maturity assessments, this is an unmissable book
for knowledge management professionals and researchers.
Failed knowledge management projects have one element in common:
they fail to focus on the organization's core business functions
and instead choose functions that are easy or might produce
'low-hanging fruit'. As a result, often even successful knowledge
management projects add little value to the organization as they
fail to address the pain points of the heart of the business. So
how can knowledge management professionals position themselves for
greatest success? In this practical guide, expert authors Alexeis
Garcia-Perez, Juan Gabriel Cegarra-Navarro, Denise Bedford, Margo
Thomas, and Susan Wakabayashi demonstrate how professionals can map
knowledge resources to support business critical capabilities, and
increase the impact of knowledge management projects. They also
explain how to avoid investing in resources with low value, and how
to develop strategies and action plans for different types of
resources. Providing practical guidance for professionals, and
including mini-case studies of successes and failures, this is an
essential book for any knowledge management professional,
researcher or student.
With the rising importance of knowledge as a primary factor in
global industries, it is increasingly necessary for knowledge
management professionals to understand, engage with, and speak the
language of assets, investments and auditing. However, all too
often, professionals don't have these skills, and have no way to
learn them. This exciting guide helps knowledge management
professionals gain a basic understanding of assets, investments and
audits, so they can command respect from those who are in control
of financial investments. It also ensures that organizations have a
roadmap for developing short- and long-term investment strategies.
Providing guidance for identifying assets - and liabilities - as
well as describing the types of investment available to align with
knowledge assets, expert authors Pawan Handa, Jean Pagani, and
Denise Bedford walk readers through standard audit practices, and
help you through the process of designing, conducting, and
reporting on the results of a knowledge audit. For knowledge
management professionals, corporate and business leaders and
managers, workforce professionals, and educators, this is an
unmissable guide that unites the new face of the global economy
with accepted auditing practices.
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