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Assessment Strategies for Knowledge Organizations (Paperback)
Loot Price: R1,599
Discovery Miles 15 990
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Assessment Strategies for Knowledge Organizations (Paperback)
Series: Working Methods for Knowledge Management
Expected to ship within 10 - 15 working days
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Assessment models and methods are taught in business schools,
routinely published, conducted at all organizational levels and
widely understood. Yet as organizations transform from an
industrial to knowledge-based economy, assessments are rarely
adapted to the new environment. Simply applying existing assessment
models and methods to knowledge does not address the challenge.
Knowledge assets, knowledge transactions and knowledge capabilities
have unique properties and behaviors that may render traditional
methods as unreliable or invalid. Expert authors Dean Testa, Johel
Brown-Grant and Denise Bedford draw from their practical and
theoretical experience in designing assessments for knowledge
organizations, from observing successes and failures in a variety
of organizations. Synthesizing their experience, their discussions
here help knowledge management professionals gain a deeper
understanding of maturity models and determine how best to create
an assessment strategy for their organization. Offering an enhanced
understanding of how to engage organisations in assessments,
describing maturity factors and offering tools to communicate the
results of these maturity assessments, this is an unmissable book
for knowledge management professionals and researchers.
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