* Increasingly relevant considering covid-19 for professionals in practice and in training. * Filled with case studies throughout to demonstrate how skills explored can be seen in practice. * Demystifies the human need to connect and focuses on what coaches can do to improve the remote experience in their practice. * Will be of interest to a general audience across disciplines. * Offers perspectives on how to raise engagement, strengthen connections, and foster a sense of well-being when a significant portion of life's interactions are remote.

* Increasingly relevant considering covid-19 for professionals in practice and in training. * Filled with case studies throughout to demonstrate how skills explored can be seen in practice. * Demystifies the human need to connect and focuses on what coaches can do to improve the remote experience in their practice. * Will be of interest to a general audience across disciplines. * Offers perspectives on how to raise engagement, strengthen connections, and foster a sense of well-being when a significant portion of life's interactions are remote.

"In addition to providing an extensive analysis of strategies for changing performance and the factors that can impact coaching effectiveness, this book offers what may be a unique value: instead of promoting one approach as the best, Dr. Lennard guides readers through a highly customized process of developing our own individualized coaching model. As a result of the book's thought-provoking activities, I strengthened my own sense of personal authenticity and saw new ways to coach and collaborate fully with employees who may have very different perspectives." — Tita Theodora Beal, Learning & Development, Pfizer, Inc.

"This is a wise book. The essential take-away is simple and profound. Develop, refine, and apply your own (as in ownership) personalized coaching model. Much is provided; nothing is imposed. Readers are invited to reflect on unique and defining experiences, strengths, values, perspectives and style and to begin creating their own ‘work in progress.’ Coaching Models will be a compelling read for experienced coaches and new coach practitioners alike." — Bethene LeMahieu, Ed.D.; Professional Coach and Conversation Conservationist

Coaching Models: A Cultural Perspective encourages and assists students and practitioners of business coaching to develop and apply their own coaching models. The entire field of coaching will benefit from having coaches who use their models to continually improve their practice.

The first part of this book presents the model development process by looking at the relationship among culture, beliefs, and behavior in the coaching context. It explains the importance of identifying cultural factors that influence the way coaches approach coaching interactions, and their coaching models.

The second section provides coaches with information and strategies for developing personalized coaching models, applying them to specific contexts, and reflecting on their interactions to refine their core coaching practices.

The third part describes the evolution of the author’s own coaching model—the Performance Coaching Model—and illustrates how one coach incorporates unique perspectives and sets of skills, knowledge, and experience in her coaching practice.

Table of Contents

Preface Part 1: The Foundation 1. Introduction to Coaching Model Development 2. Theoretical Foundation: Learning Theory for Coaches 3. Theory-Based Guidelines Part 2: The Coaching Model 4. Coaching Model Functions and Characteristics 5. Identification and Selection of Coaching Model Components Part 3: The Performance Coaching Model Example 6. How the Performance Coaching Model Evolved 7. How the Performance Coaching Model is Applied. References. Index

"In addition to providing an extensive analysis of strategies for changing performance and the factors that can impact coaching effectiveness, this book offers what may be a unique value: instead of promoting one approach as the best, Dr. Lennard guides readers through a highly customized process of developing our own individualized coaching model. As a result of the book's thought-provoking activities, I strengthened my own sense of personal authenticity and saw new ways to coach and collaborate fully with employees who may have very different perspectives." - Tita Theodora Beal, Learning & Development, Pfizer, Inc.

"This is a wise book. The essential take-away is simple and profound. Develop, refine, and apply your own (as in ownership) personalized coaching model. Much is provided; nothing is imposed. Readers are invited to reflect on unique and defining experiences, strengths, values, perspectives and style and to begin creating their own 'work in progress.' Coaching Models will be a compelling read for experienced coaches and new coach practitioners alike." - Bethene LeMahieu, Ed.D.; Professional Coach and Conversation Conservationist

Coaching Models: A Cultural Perspective encourages and assists students and practitioners of business coaching to develop and apply their own coaching models. The entire field of coaching will benefit from having coaches who use their models to continually improve their practice.

The first part of this book presents the model development process by looking at the relationship among culture, beliefs, and behavior in the coaching context. It explains the importance of identifying cultural factors that influence the way coaches approach coaching interactions, and their coaching models.

The second section provides coaches with information and strategies for developing personalized coaching models, applying them to specific contexts, and reflecting on their interactions to refine their core coaching practices.

The third part describes the evolution of the author's own coaching model-the Performance Coaching Model-and illustrates how one coach incorporates unique perspectives and sets of skills, knowledge, and experience in her coaching practice.

Strategic Communication at Work provides the reader with a practical approach to engaging in all types of communication-one-on-one, small group, and large group-to achieve intended results. The framework presented enables readers to make informed decisions that increase the effectiveness of their communication and enhance their credibility. Lennard presents the IMPACT Paradigm-Intending, Messaging, Presence, Attending, Connecting, and Together-in the first part of the book explaining the benefits of using a single framework for all strategic communication. The second part illustrates how to apply these principles and approach interactions with a purposeful mindset, express ideas congruently, and connect with others. The third part offers curated exercises for practicing communication skills, along with specific ways to integrate the paradigm into everyday communication interactions. The text's clear and practical approach will appeal to graduate students of business communication, as well as instructors and professionals interested in improving their communication skills.

Strategic Communication at Work provides the reader with a practical approach to engaging in all types of communication-one-on-one, small group, and large group-to achieve intended results. The framework presented enables readers to make informed decisions that increase the effectiveness of their communication and enhance their credibility. Lennard presents the IMPACT Paradigm-Intending, Messaging, Presence, Attending, Connecting, and Together-in the first part of the book explaining the benefits of using a single framework for all strategic communication. The second part illustrates how to apply these principles and approach interactions with a purposeful mindset, express ideas congruently, and connect with others. The third part offers curated exercises for practicing communication skills, along with specific ways to integrate the paradigm into everyday communication interactions. The text's clear and practical approach will appeal to graduate students of business communication, as well as instructors and professionals interested in improving their communication skills.