Successful exchange relationships between organizations and their various partners in those exchanges - suppliers, customers, employees, or a wide variety of other types of exchange partners - have become critical to the overall success of organizations in an economy that is increasingly global, hypercompetitive, and evolutionary. This Handbook highlights relationship marketing as an area of growing interest and ongoing development within marketing, providing key insights that illustrate its important role in guiding customer-directed business strategies.Relationship marketing is an approach to increase long-term profitability through loyal customers. With increased customer retention, fewer resources need to be invested in acquiring new customers and marketing costs go down. The Handbook on Relationship Marketing brings together contributions from some of the leading figures in the field to analyze the role of marketing with suppliers and customers, as well as internal and lateral partners. The Handbook will appeal to scholars and students of marketing and business. It will also be a useful resource for practitioners looking to exploit relationship marketing for better customer retention. Contributors: M. Bose, T. Boyd, S. Cadwallader, G. Deitz, J.A. Garretson Folse, D.D. Gremler, T.W. Gruen, E. Gummesson, K.P. Gwinner, J.D. Hansen, B.B. Holloway, M.J. Howley Jr., R. Lacey, S. Lampo, K. Landua, K.N. Lemon, H. Majra, R.W. Palmatier, J.T. Parish, R.D. Raggio, S.A. Samaha, R. Saxena, J.N. Sheth, M. Sinha, A. Thomas, P.C. Verhoef, A.G. Walz, S. Wang

CONTEMPORARY BUSINESS MATH FOR COLLEGES, 16E, International Edition presents a basic, arithmetic-based approach to business math. It emphasizes practical skill-building to prepare users for careers in business through step-by-step development of concepts, numerous practice exercises, and real-world application of techniques. The text progresses from the most basic to more complex business math topics. Additional assets to help users gain confidence in mathematics such tutorials, video clips, and more are available on the companion website.

Hunt/Mello/Deitz Marketing emphasizes the universal importance of marketing, in business, but also in the lives of students, despite their major! The product, the 1st new Principles of Marketing product to be introduced in the past 10 years, was designed with an emphasis on student engagement and relevance, a focus embodied in these four key benefits: * A career focus, to help students understand how marketing will support whatever career path they choose and how to develop their own personal brand. Features like Career Tips, Executive Perspectives and Today's Professional Interviews make marketing relevant and engaging for the student and can found in every chapter. * Integration of key topics that are part of the daily fabric of marketing- globalization, social media, ethics, and marketing analytics. These are covered THROUGHOUT the product and not in a single chapter. * Seamlessly integrated results-driven technology. Shane Hunt personalized the writes all of the Connect application exercises and teaches using Connect every year! The narrative and Connect content were developed side-by-side, allowing for seamless integration and continuity of coverage. * The right content for a semester-long course. Chapters are direct, concise, and approachable in length and written in an upbeat tone. In this newest edition, we have moved Personal Selling and Branding to earlier in the narrative.

Successful exchange relationships between organizations and their various partners in those exchanges - suppliers, customers, employees, or a wide variety of other types of exchange partners - have become critical to the overall success of organizations in an economy that is increasingly global, hypercompetitive, and evolutionary. This Handbook highlights relationship marketing as an area of growing interest and ongoing development within marketing, providing key insights that illustrate its important role in guiding customer-directed business strategies.Relationship marketing is an approach to increase long-term profitability through loyal customers. With increased customer retention, fewer resources need to be invested in acquiring new customers and marketing costs go down. The Handbook on Relationship Marketing brings together contributions from some of the leading figures in the field to analyze the role of marketing with suppliers and customers, as well as internal and lateral partners. The Handbook will appeal to scholars and students of marketing and business. It will also be a useful resource for practitioners looking to exploit relationship marketing for better customer retention. Contributors: M. Bose, T. Boyd, S. Cadwallader, G. Deitz, J.A. Garretson Folse, D.D. Gremler, T.W. Gruen, E. Gummesson, K.P. Gwinner, J.D. Hansen, B.B. Holloway, M.J. Howley Jr., R. Lacey, S. Lampo, K. Landua, K.N. Lemon, H. Majra, R.W. Palmatier, J.T. Parish, R.D. Raggio, S.A. Samaha, R. Saxena, J.N. Sheth, M. Sinha, A. Thomas, P.C. Verhoef, A.G. Walz, S. Wang

Rethinking Disaster Recovery focuses attention on the social inequalities that existed on the Gulf Coast before Hurricane Katrina and how they have been magnified or altered since the storm. With a focus on social axes of power such as gender, sexuality, race, and class, this book tells new and personalized stories of recovery that help to deepen our understanding of the disaster. Specifically, the volume examines ways in which gender and sexuality issues have been largely ignored in the emerging post-Katrina literature. The voices of young racial and ethnic minorities growing up in post-Katrina New Orleans also rise to the surface as they discuss their outlook on future employment. Environmental inequities and the slow pace of recovery for many parts of the city are revealed through narrative accounts from volunteers helping to rebuild. Scholars, who were themselves impacted, tell personal stories of trauma, displacement, and recovery as they connect their biographies to a larger social context. These insights into the day-to-day lives of survivors over the past ten years help illuminate the complex disaster recovery process and provide key lessons for all-too-likely future disasters. How do experiences of recovery vary along several axes of difference? Why are some able to recover quickly while others struggle? What is it like to live in a city recovering from catastrophe and what are the prospects for the future? Through on-the-ground observation and keen sociological analysis, Rethinking Disaster Recovery answers some of these questions and suggests interesting new avenues for research.

Martin Luther King, Jr once said, 'I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character'. This is one of the aspirations many had when they fought against racism. They understood that for this aspiration to succeed everyone must participate in the project of completely transforming society to eradicate racial divisions and achieve equal treatment. Today, with the increasing demand to recognize the seemingly insurmountable gap between black people and white people, identity-based anti-racism has become more of a hindrance than a solution for a better and freer world for us all. The shift, from aspiring to transform social organization in order to transcend racial divisions to demanding recognition of racial divisions and identities and protection for minorities, represents the defeat of the universalist and radical politics of the past. Racial thinking, actively promoted by racists, has now become an acceptable tool for identity-based anti-racist activists in their demand for representation, diversity, inclusivity, segregation and safe spaces. Christine Louis-Dit-Sully examines the origins of racial thinking and the relationship between race and culture, she asks us to recognise that racial thinking is not the only way of understanding ourselves and the world around us.

Emphasizing practical skill-building activities, CONTEMPORARY BUSINESS MATHEMATICS FOR COLLEGES, 17E presents a basic, arithmetic-based approach to business math. Through step-by-step concept development, numerous practice exercises, and real-world applications, the book equips you with the math skills you need for your career in business. Including problems and examples from actual companies, the book progresses, from the most basic to more complex business math topics. Self-check features at the end of every section and chapter enable you to monitor your own progress.

In 1782, J. Hector St. John de Crevecoeur wrote, "What then, is the American, this new man? He is an American, who, leaving behind him all his ancient prejudices and manners, receives new ones from the new mode of life he has embraced." In casting aside their European mores, these pioneers, de Crevecoeur implied, were the very embodiment of a new culture, society, economy, and political system. But to what extent did manliness shape early America's character and institutions? And what roles did race, ethnicity, and class play in forming masculinity? Thomas A. Foster and his contributors grapple with these questions in New Men, showcasing how colonial and Revolutionary conditions gave rise to new standards of British American manliness. Focusing on Indian, African, and European masculinities in British America from earliest Jamestown through the Revolutionary era, and addressing such topics that range from slavery to philanthropy, and from satire to warfare, the essays in this anthology collectively demonstrate how the economic, political, social, cultural, and religious conditions of early America shaped and were shaped by ideals of masculinity. Contributors: Susan Abram, Tyler Boulware, Kathleen Brown, Trevor Burnard, Toby L. Ditz, Carolyn Eastman, Benjamin Irvin, Janet Moore Lindman, John Gilbert McCurdy, Mary Beth Norton, Ann Marie Plane, Jessica Choppin Roney, and Natalie A. Zacek.

Sales is at the heart of modern business. Understanding and using aspects of sales in order to improve for-profit businesses, not-for-profit organizations, and students' career prospects is a critical and relevant to all students, regardless of their major. Career success for students will be determined in part by how well they tell their personal narrative and sell themselves to employers, investors, or graduate schools. Introducing Hunt/Deitz/Hansen: Professional Selling 1e , developed for today's instructors to inspire and motivate tomorrow's leaders, because everyone is a salesperson. Three goals of this product are to: * Provide up-to-date professional selling content that is high quality, socially responsible and right-sized for various course lengths and modalities settings * Engage students with a highly readable narrative infused with modern and relevant examples * Integrate cutting-edge digital resources to enhance teaching and learning

This book constitutes the refereed proceedings of the 11th International Workshop on Structural and Syntactic Pattern Recognition, SSPR 2006 and the 6th International Workshop on Statistical Techniques in Pattern Recognition, SPR 2006, held jointly in Hong Kong, China in August 2006 as a satellite event of the 18th International Conference of Pattern Recognition, ICPR 2006.

The 38 revised full papers and 61 revised poster papers presented together with 4 invited papers were carefully reviewed and selected from 217 submissions. The papers are organized in topical sections on image analysis, vision, character recognition, bayesian networks, graph-based methods, similarity and feature extraction, image and video, vision, kernel-based methods, recognition and classification, similarity and feature extraction, document analysis, graph-based methods, recognition and classification, image analysis, facial image analysis, representation, feature selection, clustering, multiple classifier systems, recognition and classification, unsupervised learning, dimensionality, representation, biometrics, and applications.

Paula Deitz has delighted readers for more than thirty years with her vivid descriptions of both famous and hidden landscapes. Her writings allow readers to share in the experience of her extensive travels, from the waterways of Britain's Castle Howard to the Japanese gardens of Kyoto, and home again to New York City's Central Park. Collected for the first time, the essays in Of Gardens record her great adventure of continual discovery, not only of the artful beauty of individual gardens but also of the intellectual and historical threads that weave them into patterns of civilization, from the modest garden for family subsistence to major urban developments. Deitz's essays describe how people, over many centuries and in many lands, have expressed their originality by devoting themselves to cultivation and conservation. During a visit to the Abby Aldrich Rockefeller Garden in Seal Harbor, Maine, Deitz first came to appreciate the notion that landscape architecture can be as intricately conceived as any major structure and is, indeed, the means by which we redeem the natural environment through design. Years later, as she wandered through the gardens of Versailles, she realized that because gardens give structure without confinement, they encourage a liberation of movement and thought. In Of Gardens, we follow Deitz down paths of revelation, viewing "A Bouquet of British Parks: Liverpool, Edinburgh, and London"; the parks and promenades of Jerusalem; the Moonlight Garden of the Taj Mahal; a Tuscan-style villa in southern California; and the rooftop garden at Tokyo's Mori Center, among many other sites. Deitz covers individual landscape architects and designers, including Andre Le Notre, Frederick Law Olmsted, Beatrix Farrand, Russell Page, and Michael Van Valkenburgh. She then features an array of parks, public places, and gardens before turning her attention to the burgeoning business of flower shows. The volume concludes with a memorable poetic epilogue entitled "A Winter Garden of Yellow."

Rethinking Disaster Recovery focuses attention on the social inequalities that existed on the Gulf Coast before Hurricane Katrina and how they have been magnified or altered since the storm. With a focus on social axes of power such as gender, sexuality, race, and class, this book tells new and personalized stories of recovery that help to deepen our understanding of the disaster. Specifically, the volume examines ways in which gender and sexuality issues have been largely ignored in the emerging post-Katrina literature. The voices of young racial and ethnic minorities growing up in post-Katrina New Orleans also rise to the surface as they discuss their outlook on future employment. Environmental inequities and the slow pace of recovery for many parts of the city are revealed through narrative accounts from volunteers helping to rebuild. Scholars, who were themselves impacted, tell personal stories of trauma, displacement, and recovery as they connect their biographies to a larger social context. These insights into the day-to-day lives of survivors over the past ten years help illuminate the complex disaster recovery process and provide key lessons for all-too-likely future disasters. How do experiences of recovery vary along several axes of difference? Why are some able to recover quickly while others struggle? What is it like to live in a city recovering from catastrophe and what are the prospects for the future? Through on-the-ground observation and keen sociological analysis, Rethinking Disaster Recovery answers some of these questions and suggests interesting new avenues for research.

This book considers the impact of digital media and technology on lived experience for young people in foster care. While the extent and intricacies of foster care-known as out-of-home care (OOHC) in Australia, where this study takes place-are not widely understood by the general public, youth in care might struggle to construct a personal identity that goes beyond reflecting the stereotypes and stigma by which they are often recognised. In today's digital environment, media can play a significant role in any individual's developing sense of self, identity, and belonging. Deitz and Sheridan Burns examine OOHC through the lens of networked media environments and investigate the conditions that encourage belonging and resilience in order to establish the role that digital technology can play in supporting those conditions for individuals, family networks, and the care sector.

In connection with the recent treatment of radium and the actinides, the Gmelin Institute is carrying out the description of thorium and its compounds. The Supplement Volumes A 2, A 3, A 4, and A 5 with the history, isotopes, uses, the recovery of thorium and general properties of thorium atom and ions, the thermodynamics of its compounds and solutions, spectroscopic data and analytical chemistry, biological behavior, health protection and safety control have already been published. The Supplement Volumes C 1, C 2 and C 3 describing the compounds with the noble gases, hydrogen, oxygen compounds and nitrogen compounds are also available; also have been published Supplement Volumes C 5 and C 7 describing the compounds with sulfur, selenium, tellurium, and boron, carbonates, thiocynates, alkoxides, and carboxylates. The Supplement Volumes D 1, D 2, and D 3 describing the properties of thorium ions in solution and the solvent extraction of thorium as well as Supplement Volume E describing the coordination compounds also have been published. The present volume begins, in a summary fashion, with a description of the natural occurrence of the element Th. Especially stressed are those facts that are most important in understanding its geological distribution on Earth (as, e.g., mode of occurrence and distribution among minerals) and its behavior in minerals (as, e.g., mode of occurrence and distribution among minerals) and its behavior in minerals (as, e.g., diadochy and metamictization of minerals). Attached is a tabulation of the highest reported Th or ThO2 content in minerals that normally (by their crystal-chemical formula) do not contain Th. The main part of the present volume describes the minerals of Th. As can be seen from the crystal-chemical formulas, there are, in addition to a few minerals containing Th as the sole cation, a number of minerals that contain Th as an additional cation or as a diadochic element. In the case of diadochic substitution the mineral may represent a Th-rich end member of a solid-solution series and, therefore, is described as a separate Th mineral, or may only sporadically contain higher amounts of Th (no mineral description is given). The mineral descriptions, in this volume including oxides, carbonates and phosphates/siliconphosphates of Th, comprise the following topics: occurence; chemistry; crystal form and structure; optical and other physical properties; and chemical and thermal behavior. The silicates of Th and the deposits of Th will be described in the volume "Thorium" Suppl. Vol. A 1b, that also contains a mineral index for both volumes.

In Epilogue: Selected and Last Poems, Frederick Morgan reworks and amplifies, in his extraordinary poetic range, the fundamental human themes that preoccupied him-love, death, pain, the nature and transcendence of the Self. In interweaving his many themes, he recaptures the past, the confrontation with the external world of nature and the internal world of dream, the oppositions and ambiguities of body and spirit, and the reduplications of meaning in legend and fable. Assembled from eight previous collections, and including his final poems, this profoundly moving book transcends individual expression to provide a powerful insight into universal human experience.

In reviewing the Hudson Review,/em>'s history of publishing poetry in translation since 1948, the editors have compiled a collection that highlights the work of major American and English poets, most of whom are prominent in their own right, who, for the last half-century, have made accessible through their translations the work of their international colleagues.