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If you are a manager anywhere in the world, you are almost certainly dealing with people of nationalities and cultures different from your own. In multinational business environments, communicating effectively with people who have languages, customs, and expectations different from yours is a necessary skill. If you are a manager anywhere in the world, you are almost certainly facing this kind of multicultural situation. This guidebook explains how to become aware of cultural differences, how to recognize when cultural differences pose a leadership challenge, and how to adapt your communication style to enhance your effectiveness as a manager.
Thinking about cultural differences around the world isn't just an
intellectual exercise for managers working in an increasingly
global environment. Being able to communicate effectively across
cultural differences, understanding how to negotiate complex social
situations, and being familiar with the customs and norms of many
cultures are important skills in organizations today. Perhaps even
more important than possessing those essential pieces of cultural
knowledge is the skill of cultural adaptability--the willingness
and ability to recognize, understand, and work effectively across
cultural differences.
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