"What is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others.

Are you predominantly an Amiable, an Analytical, an Expressive, or a Driver? Nearly everyone, according to Boltons' extensive research, uses on of the four basic social styles more often than the others. No style is better than any other, but each does bring with it a unique pattern of strengths and weaknesses. This book shows you not only how to recognize your particular style but also how to use that knowledge to manage others more effectively, set appropriate life goals and career paths, plan a sound self-improvement plan, increase your creativity, and more. Te best managers, claim the Boltons, excel at being what they are rather than at trying to be what they are not.

If you feel that your effectiveness at work could be increased by better interpersonal skills but are tired of theories that want you to overhaul yourself to fit some uncomfortable, impersonal ""management style,"" then let Social Style/Management Style improve your dealings with others and still let you be yourself."

Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success. Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. Bolton teaches you key communication skills by: breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise; focusing on the speaker's point of view; asking the right questions, in the right order; and learning how to read people's feelings and reflect them back Listen Up or Lose Out explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!

As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done. In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to others more winsomely. People Styles at Work . . . and Beyond teaches you how to: recognize how they come across to other coworkers; read others' body language and behavior to identify the best ways to work with them; make small adjustments that will dramatically increase the quality and productivity of their interactions; find common ground with different people while retaining their individuality; relate less defensively and more effectively no matter how others act. At work, at home, and even while you're out running errands, your ability to relate to others affects how well you get things done. This book provides a self-assessment to determine which style you are and then uses that information to gauge how you should interact with others. Now including all new material on personal relationships, parenting, and more, People Styles at Work . . . and Beyond is the ultimate how-to guide that can help you avoid conflicts and enhance important relationships.