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Maze Runner: Chapter II - The Scorch Trials (Blu-ray disc): Thomas Brodie-Sangster, Nathalie Emmanuel, Giancarlo Esposito,... Maze Runner: Chapter II - The Scorch Trials (Blu-ray disc)
Thomas Brodie-Sangster, Nathalie Emmanuel, Giancarlo Esposito, Aidan Gillen, Barry Pepper, …
R54 Discovery Miles 540 Ships in 10 - 20 working days

Sci-fi action thriller sequel directed by Wes Ball and starring Dylan O'Brien, Kaya Scodelario and Thomas Brodie-Sangster. Thomas (O'Brien) and his fellow Runners return for the biggest challenge of their lives as they attempt to find their way through the mysterious Scorch, a barren landscape covered with seemingly endless obstacles and tests. As they work their way through the maze, they simultaneously try to uncover the forces behind the organisation known as WCKD.

Pigeons at War - How Avian Heroes Changed History: Connie Goldsmith Pigeons at War - How Avian Heroes Changed History
Connie Goldsmith
R990 Discovery Miles 9 900 Ships in 10 - 15 working days
Mount Hope and Otisville (Paperback): Nancie Craig, Anita Goldsmith Mount Hope and Otisville (Paperback)
Nancie Craig, Anita Goldsmith
R504 R405 Discovery Miles 4 050 Save R99 (20%) Out of stock

The town of Mount Hope and the village of Otisville are located in a picturesque area of Orange County, nestled in the shadows of the Shawangunk Mountains. In 1846, the arrival of the Erie Railroad in Otisville changed the sleepy town into a center of commerce for the surrounding area. While the railroad sparked a decline in trade within Mount Hope, many citizens in Otisville had railroad-related jobs and relied on the railroad for transportation. In the early 1900s, Otisville became a chief supplier of butter for the New York City market. The vintage images in this book chronicle the changing history of these two communities, from the introduction of the bustling railroad to a simpler time of summer strawberry festivals and winter sleigh rides, when life revolved around the village.

The Switch (Paperback): Olivia Goldsmith The Switch (Paperback)
Olivia Goldsmith
R284 Discovery Miles 2 840 Ships in 12 - 17 working days

From the bestselling author of The First Wives Club and Bestseller, a witty social satire of love, marriage, and the games men and women play with each other. Sylvie knows she has a lot to be thankful for. So what if her husband, Bob, is only interested in what she has to say 'in four words or less'? The kids are off to college, and she is sure her marriage is about to bloom again. In fact it has already, but not with her. When Sylvie confronts Bob's mistress, she is amazed: except for a gap of ten years and fifteen pounds, Marla could be Sylvie's twin. But while Sylvie wants passion and romance, Marla just wants a husband of her own. And so their scheme is hatched: a nip and tuck and some blonde highlights for Sylvie, some brown hair and a few extra pounds for Marla, and the women are ready to switch places. The result as they juggle their new lives and identities is hilarious and enlightening. But just how long can they keep their charade going, and will it all end in tears?

Bestseller (Paperback, New ed): Olivia Goldsmith Bestseller (Paperback, New ed)
Olivia Goldsmith
R400 Discovery Miles 4 000 Ships in 12 - 17 working days

It's autumn in New York, and in the anything but gentlemanly world of books, the knives are out as the new season's list is launched. Stars and wannabees, hustlers and hasbeens all scramble for the prizes, the profits and the prestige - not least at big-time publishing house Davis & Dash where success depends on a handful of authors: Behind the books and the writers, and the people who make and break them, is a world of passion, politics and intrigue. Who will survive in the race to the top?

What Got You Here Won't Get You There - How successful people become even more successful (Paperback, Export/Airside):... What Got You Here Won't Get You There - How successful people become even more successful (Paperback, Export/Airside)
Marshall Goldsmith 1
R295 R236 Discovery Miles 2 360 Save R59 (20%) Ships in 5 - 10 working days

Your hard work is paying off. You are doing well in your field. But there is something standing between you and the next level of achievement. That something may just be one of your own annoying habits. Perhaps one small flaw - a behaviour you barely even recognise - is the only thing that's keeping you from where you want to be. It may be that the very characteristic that you believe got you where you are - like the drive to win at all costs - is what's holding you back. As this book explains, people often do well in spite of certain habits rather than because of them - and need a "to stop" list rather than one listing what "to do". Marshall Goldsmith's expertise is in helping global leaders overcome their unconscious annoying habits and become more successful. His one-on-one coaching comes with a six-figure price tag - but in this book you get his great advice for much less. Recently named as one of the world's five most-respected executive coaches by Forbes, he has worked with over 100 major CEOs and their management teams at the world's top businesses. His clients include corporations such as Goldman Sachs, Glaxo SmithKline, Johnson and Johnson and GE.

Smashing Stigma - Dismantling Stereotypes, Prejudice, and Discrimination (Hardcover): Connie Goldsmith Smashing Stigma - Dismantling Stereotypes, Prejudice, and Discrimination (Hardcover)
Connie Goldsmith
R976 Discovery Miles 9 760 Ships in 10 - 15 working days
From Madison Avenue to Rikers Island - The Making of a Social Entrepreneur (Hardcover): Mark L Goldsmith From Madison Avenue to Rikers Island - The Making of a Social Entrepreneur (Hardcover)
Mark L Goldsmith
R798 R660 Discovery Miles 6 600 Save R138 (17%) Ships in 10 - 15 working days

From Corporate Professional to Passion-Driven Retiree

Mark Goldsmith enjoyed a 35-year career in the cosmetic business, managing household name brands during Madison Avenue’s Mad Men heyday. Looking for new challenges in retirement, Goldsmith took his wife’s suggestion to volunteer for the Principal for a Day program, specifically asking to be sent to the toughest New York City school available—which turned out to be Horizon Academy at the city’s infamous Rikers Island jail.

Goldsmith instantly connected with the men of Rikers, leveraging the skills he’d honed in decades of corporate experience and his strong desire to help. This passion ultimately led to the creation of his not-for-profit organization Getting Out and Staying Out (GOSO), which has helped thousands of young men pursue their goals for their education, employment, and emotional well-being to create a new life for themselves beyond the criminal justice system.

Bandslam (DVD): Vanessa Hudgens, Lisa Kudrow, Gaelan Connell, Alyson Michalka, Scott Porter, Ryan Donowho, Charlie Saxton, Tim... Bandslam (DVD)
Vanessa Hudgens, Lisa Kudrow, Gaelan Connell, Alyson Michalka, Scott Porter, …
R35 Discovery Miles 350 Ships in 10 - 20 working days

Teen drama starring Vanessa Hudgens of 'High School Musical' fame. Will Burton (Gaelan Connell) is a huge music fan who is at a new school and trying to fit in, so when he is asked by Charlotte (Alyson Michalka) to get involved with her band he can't refuse. Charlotte gets the band together to compete in the battle of the bands competition, Bandslam, against her ex-boyfriend's band. As the unlikely combo practice and romance blossoms between Will and guitarist Sam (Hudgens), it becomes clear they have what it takes to make it, just as long as they all stick together.

Gremlins (DVD): Zach Galligan, Phoebe Cates, Hoyt Axton, Frances Lee McCain, Polly Holliday, Scott Brady, Corey Feldman, Jackie... Gremlins (DVD)
Zach Galligan, Phoebe Cates, Hoyt Axton, Frances Lee McCain, Polly Holliday, … 1
R80 Discovery Miles 800 Ships in 10 - 20 working days

Classic creature comedy horror directed by Joe Dante and produced by Steven Spielberg. When Billy Peltzer (Zach Gilligan) is given the cute and friendly little Mogwai, Gizmo (voiced by Howie Mandel), for Christmas, he is told never to expose it to bright light, get it wet or ever feed it after midnight. But one night when a glass of water is accidentally spilled over little Gizmo, Billy soon finds out why he was told to follow this advice as Gizmo begins to convulse, producing five new Mogwai. As Billy and his science teacher, Mr. Hanson (Glynn Turman), then seek to find out more about the creatures, a series of events lead to the escape of a number of them; and due to their heightened intelligence they know exactly how to replicate themselves. Soon after, the town is overrun by a new breed of Mogwai - the 'Gremlins' - who are menacing little reptilian creatures, and far from friendly.

How Women Rise - Break The 12 Habits Holding You Back (Paperback): Sally Helgesen, Marshall Goldsmith How Women Rise - Break The 12 Habits Holding You Back (Paperback)
Sally Helgesen, Marshall Goldsmith 1
R265 R212 Discovery Miles 2 120 Save R53 (20%) Ships in 5 - 10 working days

A follow-up to the international bestseller What Got You Here Won't Get You There that will empower women and inspire them to achieve in business.

Do you hesitate about putting forward ideas? Are you reluctant to claim credit for your achievements? Do you find it difficult to get the support you need from your boss or the recognition you deserve from your colleagues? If your answer to any of these is 'Yes', How Women Rise will help get you back on track.

Inspiring and practical by turns, it identifies 12 common habits that can prove an obstacle to future success and tells you how to overcome them. In the process, it points the way to a career that will satisfy your ambitions and help you make the difference you want to make in the world.

The Tinned Tomatoes Cookbook - 100 Everyday Recipes Using The Most Versatile Ingredient In Your Kitchen (Hardcover): Samuel... The Tinned Tomatoes Cookbook - 100 Everyday Recipes Using The Most Versatile Ingredient In Your Kitchen (Hardcover)
Samuel Goldsmith
R490 R327 Discovery Miles 3 270 Save R163 (33%) Ships in 5 - 10 working days

Take a tin of tomatoes and you have the start of a tasty, easy meal.

Tinned tomatoes are endlessly versatile and super budget-friendly. With a handful of other ingredients, many of which you'll already have in your cupboards or which can easily be picked up on your way home, you can whip up recipes such as prawn and coconut curry, chicken and chorizo pie, halloumi and Mediterranean vegetable traybake, tuna pasta bake, three types of chilli and of course lots of pasta sauces.

Pick a chapter to suit you – Storecupboard Saviours; Pasta Sauces; One-Pot Wonders; Family Feasts; Midweek Marvels; Snacks, Sides and Sauces – and select a recipe according to your dietary requirements, time constraints or batch-cooking needs. This will soon become the most-used cookbook in your kitchen!

Those We Drown (Hardcover): Amy Goldsmith Those We Drown (Hardcover)
Amy Goldsmith
R568 R452 Discovery Miles 4 520 Save R116 (20%) Ships in 10 - 15 working days
What Got You Here Won't Get You There - How Successful People Become Even More Successful (Paperback, Main): Marshall... What Got You Here Won't Get You There - How Successful People Become Even More Successful (Paperback, Main)
Marshall Goldsmith
R325 R260 Discovery Miles 2 600 Save R65 (20%) Ships in 5 - 10 working days

Your hard work is paying off. You are doing well in your field. But there is something standing between you and the next level of achievement. That something may just be one of your own annoying habits.Perhaps one small flaw - a behaviour you barely even recognise - is the only thing that's keeping you from where you want to be. It may be that the very characteristic that you believe got you where you are - like the drive to win at all costs - is what's holding you back. As this book explains, people often do well in spite of certain habits rather than because of them-and need a "to stop" list rather than one listing what "to do". Marshall Goldsmith's expertise is in helping global leaders overcome their unconscious annoying habits and become more successful. His one-on-one coaching comes with a six-figure price tag - but in this book you get his great advice for much less. Recently named as one of the world's five most-respected executive coaches by Forbes, he has worked with over 100 major CEOs and their management teams at the world's top businesses. His clients include corporations such as Goldman Sachs, Glaxo SmithKline, Johnson and Johnson and GE.

Fanaticism - A Political Philosophical History (Hardcover): Zachary R. Goldsmith Fanaticism - A Political Philosophical History (Hardcover)
Zachary R. Goldsmith
R1,222 Discovery Miles 12 220 Ships in 12 - 17 working days

As the post-WWII liberal democratic consensus comes under increasing assault around the globe, Zachary R. Goldsmith investigates a timely topic: the reemergence of fanaticism. His book demonstrates how the concept of fanaticism, so often flippantly invoked with little forethought, actually has a long history stretching back to ancient times. Tracing this history through the Reformation and the Enlightenment to our present moment of political extremism run amok, Goldsmith offers a novel account of fanaticism, detailing its transformation from a primarily religious to a political concept around the time of the French Revolution. He draws on the work of Immanuel Kant, Edmund Burke, and Fyodor Dostoevsky—all keen observers of fanaticism, and especially its political variant—in order to explore this crucial moment in the development of political fanaticism. Examining conceptualizations of fanaticism from different geographical, political, temporal, and contextual backgrounds, Goldsmith reveals how the concept has changed over time and resists easy definition. Nevertheless, his analysis of the writings of key figures from the tradition of political thought regarding fanaticism yields a complex and nuanced understanding of the concept that allows us to productively identify and observe its most salient characteristics: irrationality, messianism, the embrace of abstraction, the desire for novelty, the pursuit of perfection, a lack of limits in politics, the embrace of violence, certainty, passion, and its perennial attraction to intellectuals. Goldsmith’s political-philosophical history of fanaticism offers us an argument and warning against fanaticism itself, demonstrating that fanaticism is antidemocratic, illiberal, antipolitical, and never necessary.

Wildheart - The Daring Adventures of John Muir (Paperback): Julie Bertagna Wildheart - The Daring Adventures of John Muir (Paperback)
Julie Bertagna; Illustrated by William Goldsmith
R416 R348 Discovery Miles 3 480 Save R68 (16%) Ships in 10 - 15 working days

The exciting life story of John Muir--who sailed to America as a boy and ended up changing the world; told for the first time in a graphic novel.John Muir led an adventurous life, starting with his wild and playful boyhood in Scotland to his legendary exploits in America, where he became an inventor, a global explorer, and the first modern environmentalist; and even became friends with a president! His heart was always in the outdoors and he aimed to experience all he could. Most importantly, though, John Muir told the world about the wonders of nature. His words made a difference and inspired people in many countries to start protecting planet Earth--and they still do. Winner! 2019 National Outdoor Book Awards, Children's Category A Junior Library Guild Selection 2019 Eureka Honor Book from the California Reading Association!

Creative Work Beyond the Creative Industries - Innovation, Employment and Education (Hardcover): Greg Hearn, Ruth Bridgstock,... Creative Work Beyond the Creative Industries - Innovation, Employment and Education (Hardcover)
Greg Hearn, Ruth Bridgstock, Ben Goldsmith, Jess Rodgers
R3,355 Discovery Miles 33 550 Ships in 12 - 17 working days

Policymakers globally are seeing the potential for future growth through embedding greater creativity across their economies. Yet much academic research has focused on the creative industries as traditionally defined, rather than looking at the bigger picture. CCI's research has been the exception, making significant conceptual and empirical breakthroughs in our understanding of creative work in the wider economy. This volume should be required reading for students, researchers and practitioners of innovation policy.' - Hasan Bakhshi, Director, Creative Economy in Policy & Research, Nesta, UK'Hearn and his colleagues have amassed an impressive array of empirical evidence, theoretical insights and policy prescriptions for understanding how creative workers are contributing to a variety of industries outside the purely cultural or creative industry sectors. The scope of their investigations includes healthcare, banking, manufacturing, digital technology, creative services, journalism, media and communication, and higher education. This book significantly advances our understanding of how creative workers are utilizing their capabilities to contribute broadly to the economy. It also offers important insights into professional learning for creative workers and shows how education can prepare future generations of creative study students to succeed in today s knowledge based economy.' - Robert DeFillippi, Suffolk University, US Creative workers are employed in sectors outside the creative industries often in greater numbers than within the creative field. This is the first book to explore the phenomena of the embedded creative and creative services through a range of sectors, disciplines, and perspectives. Despite the emergence of the creative worker, there is very little known about the work life of these 'creatives', and why companies seek to employ them. This book asks: how does creative work actually 'embed' into a service or product supply chain? What are creative services? Which industries are they working in? This collection explores these questions in relation to innovation, employment and education, using various methods and theoretical approaches, in order to examine the value of the embedded creative and to discover the implications of education and training for creative workers. This book will be of interest to practitioners, policy makers and industry leaders in the creative industries, in particular digital media, application development, design, journalism, media and communication. It will also appeal to academics and scholars of innovation, cultural studies, business management and labour studies. Contributors include: D. Bennett, R. Bridgstock, J. Coffey, S. Cunningham, S. Fitzgerald, A. Freeman, B. Goldsmith, G. Hearn, J. Pagan, P. Petocz, A. Podkalicka, J. Potts, A. Rainnie, J. Rodgers, J.H.P. Rodrigues, T. Shehadeh, D. Swan, O. Zelenko

God Is An Octopus - Loss, Love And A Calling To Nature (Hardcover): Ben Goldsmith God Is An Octopus - Loss, Love And A Calling To Nature (Hardcover)
Ben Goldsmith
R529 Discovery Miles 5 290 Ships in 12 - 17 working days

Struggling to comprehend the shocking death of his teenage daughter, Ben Goldsmith finds solace in nature by immersing himself in plans to rewild his farm.

In July 2019, Ben Goldsmith lost his fifteen-year-old daughter, Iris, in an accident on their family farm in Somerset. Iris's death left her family reeling.

Grasping for answers, Ben threw himself into searching for some ongoing trace of his beloved child, exploring ideas that until then had seemed too abstract to mean much to him. Missing his daughter terribly and struggling to imagine how he would face the rest of his life in the shadow of this loss, Ben found solace in nature, the object of a lifelong fascination. As Ben set about rewilding his farm, nature became a vital source of meaning and hope.

This book is the story of a year of soul-searching that followed a terrible loss. In an instant, Ben's world had turned dark. Yet, unbelievably to him, the seasons kept on turning, and as he immersed himself in the dramatic restoration of nature in the place where it happened, he found healing.

In God is an Octopus, Ben tells a powerful, immersive and inspiring story of finding comfort and strength in nature after suffering loss and despair.

Take Charge of You - How Self Coaching Can Transform Your Life and Career (Hardcover): David Novak, Jason Goldsmith Take Charge of You - How Self Coaching Can Transform Your Life and Career (Hardcover)
David Novak, Jason Goldsmith
R533 Discovery Miles 5 330 Ships in 12 - 17 working days

Acclaimed YUM! Brands CEO and author of the New York Times best-selling leadership book, Taking People With You, David Novak, teams up with Jason Goldsmith, the coach to some of the world's best PGA golf stars, to bring you groundbreaking lessons on personal growth and professional development. TAKE CHARGE OF YOU teaches you the secrets to self-coaching. Everyone could use a good coach to help them reach their full potential. Unfortunately, there just aren't enough good ones to go around, and the ones that exist are often too expensive or sought-after for most of us to even consider hiring them. But that doesn't mean you should go without! Your life is too important to leave your personal growth and professional development up to chance. Take Charge of You helps you define for yourself what you want out of life and give yourself what you need to succeed. Written by two highly successful coaches from the worlds of business and professional sports, this book provides a straightforward process that will guide you on your self-coached journey to success, including: Getting into a coaching mindset Using all 5 senses to spark your brain Visualizing success The practice of neutrality The action of belief, and more Chock full of stories, exercises, tips, and questions to ask yourself to spark insight, it's designed to provide not just the knowledge you need, but tools you can use to create real, lasting change so you can lead a more fulfilling and successful life-now and well into the future.

Origins - Fourteen Billion Years of Cosmic Evolution (Paperback): Neil De Grasse Tyson, Donald Goldsmith Origins - Fourteen Billion Years of Cosmic Evolution (Paperback)
Neil De Grasse Tyson, Donald Goldsmith
R482 Discovery Miles 4 820 Ships in 9 - 15 working days

Our true origins are not only human, or even terrestrial, but in fact cosmic. Drawing on recent scientific breakthroughs and cross-pollination among geology, biology, astrophysics and cosmology, Origins illuminates the soul-stirring leaps in our understanding of the cosmos. This newly revised and updated edition features such startling discoveries as the more than 5,000 newly detected exoplanets that shed light on the origins of and possibilities for life in the cosmos, and data from a host of new ground-based and spaceborne observatories that has fundamentally changed what we know about the expanding universe-and maybe even the laws of physics. From the first image of a galaxy's birth to tantalising evidence of water not only on Mars but also on the asteroid Ceres, as well as moons of Jupiter and Saturn, coauthors Neil deGrasse Tyson and Donald Goldsmith conduct an exhilarating tour of the cosmos with clarity and exuberance.

Looney Tunes: Back in Action - the Movie (DVD): Timothy Dalton, Steve Martin, Heather Locklear, Brendan Fraser, Jenna Elfman,... Looney Tunes: Back in Action - the Movie (DVD)
Timothy Dalton, Steve Martin, Heather Locklear, Brendan Fraser, Jenna Elfman, …
R35 Discovery Miles 350 Ships in 10 - 20 working days

Director Joe Dante merges live-action film with animation for this action-packed Looney Tunes adventure. Daffy Duck (voiced by Joe Alaskey), tired of being upstaged by his rival character Bugs Bunny (also voiced by Alaskey), quits Hollywood in the company of fired studio stuntman D.J. Drake (Brendan Fraser). When the pair discover that Drake's father, Damian Drake (Timothy Dalton), a movie actor best known for his roles as Bond-style secret agents, really IS a secret agent, and has been kidnapped by the dreaded Mr Chairman (Steve Martin), they set out to rescue him. Damian knows the secret hiding place of the legendary Blue Monkey Diamond, and Mr Chairman will do whatever it takes to get his hands on it. Meanwhile, Daffy and Drake are being pursued across the world by Bugs Bunny and Warner's Head of Comedy, Kate Houghton (Jenna Elfman), who have realised how essential Daffy is to their successful cartoon-making and want to lure him back to the studio. From Hollywood to Paris, Las Vegas to the African jungle, the mis-matched gang fall into all kinds of madcap adventures.

Freckles (Hardcover): Catherine Jinks Freckles (Hardcover)
Catherine Jinks; Illustrated by Jennifer Goldsmith
R229 Discovery Miles 2 290 Ships in 12 - 17 working days

Written by award-winning author Catherine Jinks and illustrated by Jennifer Goldsmith, Freckles is a gorgeous story about loving who you are - all the way down to the last freckle! My fabulous freckles are wonderful fun. A hundred and twenty! I've counted each one. Celebrating body positivity and mother and daughter relationships; the rhyming text makes Freckles simple and accessible. For ages 3 and up

Politics, Planning and the City (Hardcover): Michael Goldsmith Politics, Planning and the City (Hardcover)
Michael Goldsmith
R4,431 Discovery Miles 44 310 Ships in 12 - 17 working days

Politics, Planning and the City is designed to introduce the complex political processes and problems of the modern city. The author begins by setting the theoretical context and discusses models of democracy, power and the nature of policy. Next he examines change and the city, by focusing on actual decision-making. Three major policy areas affecting the city - housing, planning and the social services - are then reviewed and the post-war experiences analysed. The author concludes by discussing the consequences, intended and unintended, for the city adn asks whether city governments can cope with the future. This book was first published in 1980.

Seven Women Against the World: Margaret Goldsmith Seven Women Against the World
Margaret Goldsmith
R959 Discovery Miles 9 590 Ships in 12 - 17 working days

This book, first published in 1935, examines the lives of seven revolutionary women: Charlotte Corday, Théroigne de Méricourt, Flora Tristan, Louise Michel, Vera Figner, Emma Goldman and Rosa Luxemburg. The revolutionary impulses of these remarkable women emerge as the natural result of the historical associations of their age, but the author concludes that some sacrifices were made in vain because there was no strong revolutionary movement behind them. This book is a key analysis of the reasons behind the revolt of these women against their systems of society, and why some of them thought it worth while to die if necessary for the principles in which they believed.

Talking to 'Crazy' - How to Deal with the Irrational and Impossible People in Your Life (Paperback, Special Ed.):... Talking to 'Crazy' - How to Deal with the Irrational and Impossible People in Your Life (Paperback, Special Ed.)
Mark Goulston; Foreword by Marshall Goldsmith
R604 R497 Discovery Miles 4 970 Save R107 (18%) Ships in 10 - 15 working days

"Finally! The book that helps you deal with irrational, impossible people." - Oprah's Book Club 2.0 Let's face it: we all know people who are downright irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who just won't listen? What can you do with an unrealistic boss, an angry spouse, or an overly emotional friend? You can't win by ignoring the insanity-and you can't argue it away. But you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you how in Talking to "Crazy", a life-changing book for everyone trapped in maddening personal or professional relationships. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. You'll learn: Why people act the way they do * How instinctive responses can exacerbate the situation-and what to do instead * When to confront a problem and when to walk away * How to activate the Sanity Cycle-which quickly transforms you from threat to ally * How to use 14 simple, but effective communication techniques, including assertive submission flattery, the kiss-off, and more * And much more You can't reason with unreasonable people-but you can reach them. This powerful and practical book shows you how.

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