A distress call from a Caribbean freighter leads the NUMA crew to an eerie discovery.

The captain lies face down in the bridge. Clutched beneath him - an empty shotgun. Hidden in wait are his shipmates: paranoid, disoriented and ready to fight.

Could it be a mind-altering sickness? Or is something much more sinister?

The crew's tale takes Kurt and Joe to a cadre of Cuban mercenaries, with a plot to use magnificent modern airships to hijack a nuclear submarine. As the mission moves from the seas to the skies, stopping them could be the NUMA crew's toughest task yet...

A terrifying discovery. A cutting-edge weapon. A life-or-death showdown in the skies . . .

A distress call from a nearby freighter in the Caribbean brings a NUMA training mission to an abrupt halt. Leaping into action, Kurt Austin and Joe Zavala locate the damaged vessel, where they make an eerie discovery. The captain lies face down and clutched beneath him - an empty shotgun.

When Kurt and Joe search for clues, the situation grows stranger - and more dangerous. Lying hidden in wait are the rest of the crew: paranoid, disoriented and ready to fight.

Could a mind-altering sickness have struck down an entire ship? Or is something much more sinister going on?

Following the crew's tale of mysterious lights leads Kurt and Joe to a cadre of Cuban mercenaries, and when they learn of their plan to use magnificent modern airships to hijack a nuclear submarine, this impromptu mission moves from the seas to the skies. Faced with an irrepressible enemy and a new arena of fighting, stopping this plot could be the NUMA crew's toughest task yet...

Join Kurt Austin and the NUMA crew in the thrilling SUNDAY TIMES BESTSELLER continuing the bestselling series from the grand master of adventure, Clive Cussler A PIRATE'S HOARD. A VANISHED SHIP. A GLOBAL CATASTROPHE BECKONS. ________ Kurt Austin and Joe Zavala are diving for treasure . . . Specifically, the legendary hoard of Pirate Queen Ching Shih, lost in the South China Sea. But no sooner than they've found a clue than a more pressing matter requires urgent attention: a nearby freighter carrying the world's most state-of-the-art computers has vanished. NUMA must find the ship - and fast. If hackers, criminals or terrorists get hold of it, this cargo could be the Information Age's most deadly weapon. Plunged into a cyberwar that has spilled into real life, facing modern-day pirates and cut-throat billionaires, Kurt and Joe are about to discover just how perilous are the high seas . . . ________ Praise for Clive Cussler 'The Adventure King' Sunday Express 'Cussler is hard to beat' Daily Mail 'Nobody does it better . . . nobody!' Stephen Coonts

This title is endorsed by Cambridge Assessment International Education to support the full syllabus for examination from 2023. Written by renowned expert authors, our updated resources enable the learner to effectively navigate through the content of the updated Cambridge IGCSE (TM) Information and Communication Technology syllabuses (0417/0983). - Develop skills when working with documents, databases and presentations: detailed step-by-step guidance demonstrates precisely how to perform a full range of software skills. - Build an understanding of theory: concepts are carefully explained and consolidated with a range of different activities. - Tackle spreadsheets and website authoring with confidence: challenging ideas are fully exemplified, with plenty of opportunity to practice using embedded Tasks. - Navigate the syllabus confidently: learning content is clearly mapped to the syllabus, with introductions to each topic outlining the learning objectives. - Consolidate skills and check understanding: activities and exam-style questions are embedded throughout the book, alongside key definitions of technical terms and a Glossary.

Global contributors discuss the theoretical controversies concerning the merits and demerits of affirmative action, and explain why affirmative action is needed in multi-ethnic countries. They analyse actual experience with affirmative action policies - their origin, nature and consequences - in nine countries.

Join Kurt Austin and the NUMA crew in the thrilling new SUNDAY TIMES BESTSELLER continuing the bestselling series from the grand master of adventure, Clive Cussler A PIRATE'S HOARD. A VANISHED SHIP. A GLOBAL CATASTROPHE BECKONS . . . ________ 1808, South China Sea. The infamous Chinese Pirate Queen Ching Shih was as powerful as she was feared. When a rogue captain in her fleet dares defy her wishes, devastation awaits - and a ship full of plundered treasure sinks into history's deeps. Kurt Austin and Joe Zavala have spent months on the trail of this legendary hoard. But their search is interrupted by a present-day threat - a freighter carrying eight of the most advanced computers ever produced has disappeared in the Western Pacific. In the hands of the enemies of the West, these could be the Information Age's most dangerous weapons. Plunged into the middle of a cyber-war, Kurt and Joe's only allies are a group of pirates who operate under their own crude laws. But with hackers to one side and pirates to the other, and the world's digital information at stake, the NUMA crew soon finds that knowing who to trust could be their most daunting mission yet . . . ________ Praise for Clive Cussler 'The Adventure King' Sunday Express 'Cussler is hard to beat' Daily Mail 'Nobody does it better . . . nobody!' Stephen Coonts

The new white-knuckled thriller in the NUMA series from the No. 1 Sunday Times bestselling Grand Master of Adventure, Clive Cussler

Kurt Austin and the NUMA crew face swarms of deadly bio-hacked sea locusts, a runaway AI system, and a sinister cult in the latest novel in the #1 New York Times-bestselling series created by the "grand master of adventure" Clive Cussler.

When Kurt Austin and Joe Zavala investigate a mass stranding of aquatic life in the Indian Ocean, they accidentally uncover a much deeper mystery. A strange figure soon steals NUMA’s findings, forcing a high-speed chase—someone really didn’t want them examining those dead whales. But who, and why?

A cryptic text through the NUMA satellite network makes things still stranger: these odd phrases and numbers look like NUMA codes. But who could be tantalizing the crew with such specific knowledge of their tech? Are they being helped by an old friend, or lured into a trap by a traitor who knows a little too much about NUMA’s inner workings?

Kurt, Joe, and even Max, the agency’s supercomputer, will have to investigate like never before as they decrypt data, infiltrate a cult of cloned men, and prepare for a battle on two very different planes: one physical; one digital.

The aquatic stranding was just the beginning of a sinister plan concocted by a mind more brilliant than any they’ve ever faced—the mind of a machine. A new, terrifying world order is being plotted. First marine ecosystems will be devastated, then the entire globe’s . . .Unless the NUMA crew can stop this code of desolation.

Improve the "Health" of Your Organization by Using the Right Metrics!

The vast majority of companies use some form of balanced scorecard to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization.

"Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics," by Mark Graham Brown, provides managers with the right metrics for evaluating important aspects of performance that are not accurately tracked by most companies and government organizations.

Leaders will learn how to objectively measure: Relationships with Customers Employee Satisfaction External Business Environment Supplier/Vendor performance Strategy and Financials

This book will show you how to construct a performance index, as well as provide you with example metrics of various aspects of performance that are difficult to measure.

Now in Paperback!

Highlighted with valuable tips and Brown's firsthand experiences, "Winning Score" is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. "Winning Score" explains how to: Identify strengths, weaknesses, opportunities, and threats. Design data collection strategies. Link the scorecard to other systems in an organization. Develop a performance index. Avoid the top 10 measurement mistakes.

In addition, case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government are included.

Click here for the introductory chapter

A 296 minute abridged version of this book is also available on 4 compact discs or 4 audio cassettes from Productivity Press.

In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. Taking a balanced Baldrige approach, this book shows how to evaluate current approaches to measurement and pinpoint false measurements. It covers the selection of financial metrics, ways to measure employee and customer satisfaction, and methods to track performance and measure quality.

Eventscapes: Transforming Place, Space and Experiences directly examines the interrelation between events' simultaneous dependence on and transformation of the places in which they are held. This event-environment nexus is analysed through a variety of international case studies including different kinds of well-known sporting and cultural events such as Vivid Sydney, the Vancouver 2010 Winter Olympics and the Tour Down Under international cycle race, among others. Chapters focusing on visual design explore the opportunities, at different spatial scales, to develop an event 'look' and the ways in which an event experience can be enhanced through connecting and engaging with the local culture and community. As well as the planning and management of events, the book draws on event experience, dramaturgically examining the roles played by authors, actors and the audience, and emphasises the participation of multiple groups in the co-creation of event experiences. This will be invaluable reading for those studying events and the environment. Adopting a multidisciplinary approach, it also draws on geography, urban and cultural studies, image studies, architecture and design, environmental psychology, and event management, and will be of use to a broad academic audience.

Selected As One of ""The Year's Best Reference and Reading Material"," Industrial Engineer Magazine, December 2004

If you seek to produce measurable results in your organization, this book is for you. It provides practical and useful methods that you can use immediately and points out habits you should avoid. "Get It, Set It, Move It, Prove It" is about getting real results and being able to prove them.

The distinct feature of this book is the four-phased model: "Get It" focuses on your leadership's vision and values; "Set It" improves your goals and strategies and their deployment in regard to ethics and regulatory requirements and performance measurement; "Move It" strengthens your relationships with important customers and the management of employees and key work processes; and "Prove It" helps you supply the evidence that your systems are producing high-performance results.

Selected As One of "The Year's Best Reference and Reading Material", Industrial Engineer Magazine, December 2004If you seek to produce measurable results in your organization, this book is for you. It provides practical and useful methods that you can use immediately and points out habits you should avoid. Get It, Set It, Move It, Prove It is about getting real results and being able to prove them. The distinct feature of this book is the four-phased model: "Get It" focuses on your leadership's vision and values; "Set It" improves your goals and strategies and their deployment in regard to ethics and regulatory requirements and performance measurement; "Move It" strengthens your relationships with important customers and the management of employees and key work processes; and "Prove It" helps you supply the evidence that your systems are producing high-performance results.

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive resource, for understanding the most current criteria for this prestigious business performance award.The definitive resource for helping companies achieve world-class results, Baldrige Award Winning Quality 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address. From understanding the scoring system to preparing for a site visit, it guides you through all stages in the process. Reflecting the new criteria (2013-2014) that address education and healthcare, this edition outlines a comprehensive plan that is suitable for any company in any industry.Offering detailed explanations of each of the 17 "Examination Items" and the 36 "Areas to Address" that compose the seven major categories, the book reveals exactly what examiners look for in each area and suggests what you need to include. It also discusses: Criteria of leadership and the role of senior management in the award process Importance of a long- and short-term strategic plan Where and how to satisfy the requirements for demonstrating effective "process" and "results" Lists of state award programs based on the Baldrige criteria Core values and themes that underlie the award How to weigh the importance of the 36 "Areas to Address" The significance of the Baldrige scoring scale, and its role in achieving performance excellence The book devotes a chapter to supplying a

PRE-ORDER THE ELECTRIFYING NEW ADVENTURE OF THE NUMA CREW, FROM THE GRAND MASTER OF ADVENTURE, CLIVE CUSSLER A terrifying discovery. A cutting-edge weapon. A life-or-death showdown in the skies . . . A distress call from a nearby freighter in the Caribbean brings a NUMA training mission to an abrupt halt. Leaping into action, Kurt Austin and Joe Zavala locate the damaged vessel, where they make an eerie discovery. The captain lies face down in the silent starboard bridge. Clutched beneath him - an empty shotgun. When Kurt and Joe search the freighter for clues, the situation grows stranger - and more dangerous. Lying hidden in wait are the rest of the crew: paranoid, disoriented and ready to fight. Could a mind-altering sickness have struck down an entire ship? Or is something much more sinister going on? Following the crew's tale of mysterious lights leads Kurt and Joe to a cadre of Cuban mercenaries, and when they learn of their plan to use magnificent modern airships to hijack a nuclear submarine, this impromptu mission moves from the seas to the skies. Faced with an irrepressible enemy and a new arena of fighting, stopping this plot could be the NUMA crew's toughest task yet... Praise for Clive Cussler: The Adventure King - Sunday Express Cussler is hard to beat - Daily Mail Just about the best in the business - New York Post

We are working with Cambridge Assessment International Education to gain endorsement for this title. Reinforce learning and deepen understanding of the key concepts covered in the Cambridge International AS Level Information Technology syllabus (9626); an ideal course companion or homework book for use throughout the course. - Support students' learning with extra practice questions tailored to topics in the Student's Book - Keep track of students' work with ready-to-go write-in exercises. - Ensure all topics are fully understood with practice activities that can be set in class or as homework Also available in the series: Cambridge International AS Level Information Technology Student's Book 9781510483057 Cambridge International AS Level Information Technology Student's Book Boost eBook 9781398333932

The world's oil supply is vanishing, the stock market is plummeting, and the key to saving the future seems to be a baffling historical mystery. Can the NUMA crew crack it in time?

After an explosion in the Gulf of Mexico destroys three oil rigs trying to revive a dying field, Kurt Austin and the NUMA Special Projects Team are tapped by the President of the United States to find out what's gone wrong. The trail leads them to a brilliant billionaire in the alternative energy field. Her goal is the end of the oil age; her company has spent billions developing the worlds' most advanced fuel-cell systems. But is she an environmental hero...or a rogue genetic engineer?

The NUMA crew discovers that the oil fields are infected with a bacteria that is consuming the oil before it can be pumped out of the earth-a bacteria originally lost decades ago when two submarines vanished in the Mediterranean. With hired killers on his trail, can Kurt Austin locate a submarine that's remained hidden for more than fifty years? And even if he can, can the biological terror that's been unleashed be stopped?

You could argue that Dennis Amiss' seven-decade cricket career started the day he was born, when his parents named him after not one but two celebrated cricketers. Or maybe it started when he was 7, sneaking into the Birmingham Cooperative Society to play a few matches with his friends - as long as they avoided the groundskeeper! Or perhaps it was on 7 April 1958; not only his fifteenth birthday, but also his first day as a professional cricketer. Whatever day you start on, there's no denying that Amiss has had an extraordinary career. He is one of England's cricketing greats, with 100 first-class hundreds to his name and a place as one of Wisden's Cricketers of the Year. Hugely well-respected on and off the pitch, he didn't shy away from controversy, taking part in the 1982 'Rebel Tour' of Apartheid South Africa, and somehow ending up in the midst of the battle between World Series Cricket and the England Cricket Board. Not Out at Close of Play is the story of how passion, commitment and practice - and no small amount of stubbornness! - took a boy from the backstreets of Birmingham to worldwide cricket stardom.

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive resource, for understanding the most current criteria for this prestigious business performance award. The definitive resource for helping companies achieve world-class results, Baldrige Award Winning Quality - 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address. From understanding the scoring system to preparing for a site visit, it guides you through all stages in the process. Reflecting the new criteria (2013-2014) that address education and healthcare, this edition outlines a comprehensive plan that is suitable for any company in any industry. Offering detailed explanations of each of the 17 "Examination Items" and the 36 "Areas to Address" that compose the seven major categories, the book reveals exactly what examiners look for in each area and suggests what you need to include. It also discusses: Criteria of leadership and the role of senior management in the award process Importance of a long- and short-term strategic plan Where and how to satisfy the requirements for demonstrating effective "process" and "results" Lists of state award programs based on the Baldrige criteria Core values and themes that underlie the award How to weigh the importance of the 36 "Areas to Address" The significance of the Baldrige scoring scale, and its role in achieving performance excellence The book devotes a chapter to supplying a clear and concise explanation on how to prepare for a site visit from the board of examiners. It details each facet of the site visit, including its purpose, what a Baldrige examiner looks for, and the questions typically asked during the visit. Complete with rules for preparing graphics and charts, the book includes helpful tips to help you avoid common mistakes when completing the application.

A comprehensive source of information on variations found in skin diseases throughout the world is offered here. By considering the overall problems of hereditary variables, climate fluctuations, and therapeutic differences, this volume provides an appraisal of the diverse factors that make up the composite picture of cutaneous medicine. Divided by continent and then further organized into countries or regions, each entry presents basic information on the disease indigenous to the area, including its definition and symptoms, etiology, clinical manifestations, histopathology, appropriate laboratory tests, differential diagnosis, management, prevention and references. Additional chapters discuss the influence of travel and migration as well as of variables such as climate. 38 full color plates superbly illustrate the many variations of major dermatologic diseases. As technology has made global travel far quicker and more commonplace, this book is a must for all dermatologists, infectious disease specialists, and for all family practitioners and general internists.