Supply Chain Management provides a practical framework for students and demonstrates how organisations manage the enterprise-wide functions of supply in today’s business environment. The textbook covers discussions around current supply chain issues within South African and southern African contexts. It also offers comprehensive coverage for undergraduate students who are studying transport and logistics as part of a degree or diploma, within a management qualification.

New to this edition:

•    Framing of SCM as value creation and not cost-cutting i.e. strategic importance and approaches to supply chain management
•    Impact of world events i.e. Russia-Ukraine war, Covid-19
•    Greater focus on sustainability and ethics
•    New technologies – AI, machine learning, big data
•    Additional information on supplier development
•    New overarching case study that leads students to analyse different elements of supply chain management and their application.

Table of Contents:

Part 1: Inbound supply chain
Chapter 1: Introduction to the concepts ‘supply chain management’ and ‘logistics’
Chapter 2: Purchasing and supply management 
Chapter 3: Supplier management
Chapter 4: Inbound transportation
Part 2: Internal supply chain
Chapter 5: Inventory management
Chapter 6: Warehouse management
Chapter 7: Operations management 
Part 3: Outbound supply chain
Chapter 8: Distribution management 
Chapter 9: Outbound transport
Chapter 10: Customer service and supplier management
Chapter 11: Integration of the supply chain 
Part 4: Supply chain management in practice
Chapter 12: Environmentally sustainable supply chain management
Chapter 13: Supply chain management in a platform economy
Chapter 14:  Supply chain management in the public sector

Written for first-year Business Management students, Business Cases second edition contains case studies which illustrate how business management theory is applied to local and international organisations.