Managers are repeatedly confronted by the need to decide whether a proposed non-technical program purporting to improve their operations should be accepted or not. This book will put involved personnel on surer footing in reaching decisions on proposed programs. It updates major information concerning pre-appraisal procedure, brings it together, and focuses on the purpose of preappraisal programs. In its review of research and experiential indications, the volume can provide a better understanding of what influences employee productivity and satisfaction.

Economic developments, social and political pressures for job maintenance, the characteristics of the labor market, and the costs of turnover have combined uniquely to compel employers, in their own interests and in the interests of society, to build and preserve a competent and stable workforce. This handbook, written by a seasoned expert in the field of corporate personnel and training management, offers employers tested methods for controlling both voluntary and involuntary turnover and discusses bases and procedures for a planned development of their workforce.

The premise of the book is that any company's workforce can be improved through the intelligent use of the four major hiring tools - interview, resume, reference checking and testing. The intended audience is small to medium-sized businesses whose owner/manager must hire without the benefit of an in-house Human Resource department. The book reviews the problems inherent in the deteriorating American workforce and points ways toward developing the best workforce possible from the current talent pools. The importance of the intelligent worker and the intelligent workforce are emphasized. How to get intelligence? Through simple testing techniques which are laid out in the book.