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The Defense Finance and Accounting Service (DFAS) provides finance
and accounting services to customers within the Department of
Defense. The authors examine the DFAS pricing structure and its
impact on customer demand, the agency's workload, and equity in
pricing. The authors found that the DFAS's uniform pricing for
finance outputs creates cross-customer subsidization, suggesting a
need for nonlinear, customer-specific pricing. The authors also
examine whether any negative effects arose from the October 1999
switch from unit billing to hourly billing for DFAS accounting work
and found no significant evidence that they had.
Results of the third and final wave of a national survey to elicit
assessments of state and local response organizations of their
activities following 9/11 to improve preparedness to respond to
terrorist-related incidents and of federal programs intended to
improve preparations and readiness. It also provides information on
how state and local agencies are resourcing these activities, how
they perceive the roles of the military and National Guard, and
their expectations for the Department of Homeland Security.
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