Wanneer horende ouers besef hulle kind is doof, veroorsaak dit 'n emosionele skok en trane en met verloop van tyd baie vrae. Baie vrae word onbeantwoord gelaat weens onkunde en omdat daar geen behoorlike ouerleiding is uit die dowe mense se oogpunt, wat horende ouers help om 'n dowe of 'n hardhorende kind in Suid-Afrika op te voed nie. Die eerste vraag wat die horende ouers gewoonlik vra, is: "Hoe kommunikeer ons met ons dowe of hardhorende kind?"

The realisation for hearing parents that their child is deaf brings an emotional shock and tears and over time many questions. Many questions are left unanswered because of ignorance and because there is no proper parental guidance from the deaf people's point of view, to assist hearing parents in raising a deaf or a hard of hearing child in South Africa. The first question hearing parents usually ask, is: "How can we communicate with our deaf or hard of hearing child?"