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This book examines the role of complaining in conversation and
online interaction in Korean society. Kyung-Eun Yoon examines
patterns of formulating complainability, linguistic resources for
complaints, organizational features of complaining discourse, and
the ways in which the participants construct social identities and
cultural norms through complaining. Yoon analyzes real language use
in various contexts, including everyday face-to-face and phone
conversations with family members and friends, social media posts,
online customer reviews, news articles, and formal complaints
posted on the websites of local governments in Korea. The analysis
in this book ties together the relationship among language,
interaction, and social organization as well as the relationships
between participants and sociocultural norms, using Korea as a case
study. Scholars of interactional linguistics, Korean language
pedagogy, and intercultural studies will find this book
particularly useful.
This book examines the role of complaining in conversation and
online interaction in Korean society. Kyung-Eun Yoon examines
patterns of formulating complainability, linguistic resources for
complaints, organizational features of complaining discourse, and
the ways in which the participants construct social identities and
cultural norms through complaining. Yoon analyzes real language use
in various contexts, including everyday face-to-face and phone
conversations with family members and friends, social media posts,
online customer reviews, news articles, and formal complaints
posted on the websites of local governments in Korea. The analysis
in this book ties together the relationship between language,
interaction, and social organization as well as the relationships
between participants and sociocultural norms, using Korea as a case
study. Scholars of interactional linguistics, Korean language
pedagogy, and intercultural studies will find this book
particularly useful.
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