Working with People explores the place and challenges of communication, interviewing and counselling skills within the context of social work and human service practice. In so doing it encourages the reader to reflect upon their own communication style and to develop good communication skills in order to work constructively with others about their needs and rights. Now in its second edition the text is updated to include recent developments in social work practice. New to the edition is the chapter on mindfulness, which reflects direct work with clients as well as recognition of a growing need to focus on self-care. Other topics of relevance to current social work practice and covered in the text include ethical decision-making as part of everyday practice, exploration of confidentiality, particularly in relation to situations when it may need to be breached, more emphasis on culturally safe practice, links with the application of skills in group work and family practice. Working with People successfully Integrates practice theories with case scenarios so that readers can see the development of skills and interventions, as well as the diversity of approaches available for social workers and human service workers to use in their everyday practice.

This book addresses the multifaceted nature of trauma by bringing together the many theoretical perspectives that explain how people cope with traumatic life experiences. Practitioners working across the people professions frequently find themselves working with service users, patients and clients who are survivors of trauma. Ranging between attachment, person-centred and anti-oppressive approaches, this text will help students and practitioners widen their approaches to such clients' experiences. Whether you are a student or practitioner of counselling, social work or mental health, this book provides the foundations for understanding people's responses and resilience against traumatic life experiences.

Social Work: Contexts and Practice is a practical introduction to contemporary issues in social work, providing the context of practice and the broad influences shaping the vision and development of the social work profession. It demonstrates how knowledge contributes to flexible social work responses and identifies the ways in which research findings, theoretical insights and practice wisdom can be integrated within dynamic practice frameworks. The fourth edition brings together a team of expert authors to guide students through the unique experiences of social work across Australia and Aotearoa New Zealand. It explores how the enduring commitment to social justice and the protection of human rights shapes social work perspectives and practices.