Focusing on the content that will benefit business and management students, and featuring a wealth of global examples from real businesses, the authors enable students to unpick and analyze financial statements with confidence.

Do your students struggle to engage with financial accounting topics? Look no further than Understanding Financial Accounting to help them actively engage with the content, understand the key concepts, and advance their analysis skills.

Writing specifically for those with no background in accounting, the authors focus on how to extract the information that will contribute to business decision making. Their conversational and captivating style makes even technical and complex principles unambiguous and immediately accessible.

A recurring case study, contextual examples, and real-world financial statements from multinational companies are interwoven throughout, demonstrating the principles in practice. Winfield, Graham, and Miller illuminate the relevan c e of IFRS and financial statement literacy to non-accountants, as well as guiding students towards carrying out analysis autonomously.

Students are also encouraged to develop their independent research and critical thinking skills by attempting a series of end-of-chapter questions. In addition, the book is complemented by the following online resources to support students and lecturers.

In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. Taking a balanced Baldrige approach, this book shows how to evaluate current approaches to measurement and pinpoint false measurements. It covers the selection of financial metrics, ways to measure employee and customer satisfaction, and methods to track performance and measure quality.

This book explores how the often well-meaning routines and assumptions of a generous welfare state can reflect and even contribute to the stigmatisation of refugees and Muslims in Europe today. While the main cases are from Sweden, examples are included from the UK, France, Switzerland, Germany and the Netherlands. Mark Graham examines how suspicion is woven into the fabric of welfare bureaucracies with potential adverse consequences for the people they serve. He complicates our understanding of what Islamophobia means, and how it is expressed and created, by exploring contexts in which the logic of "othering" Muslims operates, but where explicit Islamophobia itself is absent. The book starts with Swedish public-sector bureaucracies and attempts by staff to make sense of Muslim refugee clients with categories and models that reappear in wider society. It goes on to explore the logic of integration policies, official concepts of culture, Swedish multiculturalism, educational strategies in schools, and debates surrounding "genuine" and "false" refugees. In all cases, the homologies between these different socio-cultural domains are explored.

This book is for artists, teachers, and those who prepare teachers. In the field of art and design education there are many theoretical strands that contribute to the practices of teaching and learning in the visual arts. The problem for artist teachers and those who prepare teaching artists is how to frame the diverse methodologies of art and art education in a way that affords divergent practices as well as deep understanding of issues and trends in the field. Teachers need a field guide that provides a contextual background of theory in order to make their own teaching practice relevant to contemporary art practices and important ideas within the field of education. The book, in its content and presentation of content is pedagogical; it provides a catalyst and prompt for meaningful and personal artistic inquiry and exploration. The book describes connections between teaching and artistic practices including the pedagogical turn in contemporary art. As a book for artists and designers, it is graphically compelling and visually inspiring. It is designed to be engaging for the practitioner and theoretically robust. A problem with many current texts is that they are written by academics who are often a step removed from the issues of classroom instruction and tend use the language of the scholar, which is appropriate for a scholarly journal, but can be difficult for other audiences. This book will bridge this divide through its use of design, narrative, and descriptions of innovative artistic practices. Rather than being a book about “best practice” it is a book about “diverse practices” within art making and teaching. This field guide to artistic approaches, including methods for teaching art, frames its arguments around critical questions that artists and art teachers must address such as: What is the role of art and design in secondary education? What will I teach? How do we go about teaching art? How do I know if my teaching is working? What is the role of traditional mediums and methods within contemporary art practices? How can art teachers contribute to the reinvention of schools? How might fluency within a medium be connected to important issues within culture, including the culture of adolescents? This book includes examples of approaches that might provoke or inspire artist and pedagogical inquiry. These are approaches that actively engage students in work that disrupts taken for granted conventions about schooling and its purposes. It considers how art and design might transform the school experience for adolescents.

Anthropological Explorations in Queer Theory offers a wide ranging fusion of queer theory with anthropological theory, shifting away from the discussion of gender categories and identities that have often constituted a central concern of queer theory and instead exploring the queer elements of contexts in which they are not normally apparent. Engaging with a number of apparently 'non-sexual' topics, including embodiment and fieldwork, regimes of value, gifts and commodities, diversity discourses, biological essentialisms, intersectionality, the philosophy of Bergson and Deleuze, and the representation of heterosexuality in popular culture, this book moves to discuss central concerns of contemporary anthropology, drawing on both the latest anthropological research as well as classic theories. In broadening the field of queer anthropology and opening queer theory to a number of new themes, both empirical and theoretical, Anthropological Explorations in Queer Theory will appeal not only to anthropologists and queer theorists, but also to geographers and sociologists concerned with questions of ontology, materiality and gender and sexuality.

Now in Paperback!

Highlighted with valuable tips and Brown's firsthand experiences, "Winning Score" is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. "Winning Score" explains how to: Identify strengths, weaknesses, opportunities, and threats. Design data collection strategies. Link the scorecard to other systems in an organization. Develop a performance index. Avoid the top 10 measurement mistakes.

In addition, case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government are included.

Click here for the introductory chapter

A 296 minute abridged version of this book is also available on 4 compact discs or 4 audio cassettes from Productivity Press.

Improve the "Health" of Your Organization by Using the Right Metrics!

The vast majority of companies use some form of balanced scorecard to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization.

"Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics," by Mark Graham Brown, provides managers with the right metrics for evaluating important aspects of performance that are not accurately tracked by most companies and government organizations.

Leaders will learn how to objectively measure: Relationships with Customers Employee Satisfaction External Business Environment Supplier/Vendor performance Strategy and Financials

This book will show you how to construct a performance index, as well as provide you with example metrics of various aspects of performance that are difficult to measure.

Selected As One of ""The Year's Best Reference and Reading Material"," Industrial Engineer Magazine, December 2004

If you seek to produce measurable results in your organization, this book is for you. It provides practical and useful methods that you can use immediately and points out habits you should avoid. "Get It, Set It, Move It, Prove It" is about getting real results and being able to prove them.

The distinct feature of this book is the four-phased model: "Get It" focuses on your leadership's vision and values; "Set It" improves your goals and strategies and their deployment in regard to ethics and regulatory requirements and performance measurement; "Move It" strengthens your relationships with important customers and the management of employees and key work processes; and "Prove It" helps you supply the evidence that your systems are producing high-performance results.

This book explores how the often well-meaning routines and assumptions of a generous welfare state can reflect and even contribute to the stigmatisation of refugees and Muslims in Europe today. While the main cases are from Sweden, examples are included from the UK, France, Switzerland, Germany and the Netherlands. Mark Graham examines how suspicion is woven into the fabric of welfare bureaucracies with potential adverse consequences for the people they serve. He complicates our understanding of what Islamophobia means, and how it is expressed and created, by exploring contexts in which the logic of "othering" Muslims operates, but where explicit Islamophobia itself is absent. The book starts with Swedish public-sector bureaucracies and attempts by staff to make sense of Muslim refugee clients with categories and models that reappear in wider society. It goes on to explore the logic of integration policies, official concepts of culture, Swedish multiculturalism, educational strategies in schools, and debates surrounding "genuine" and "false" refugees. In all cases, the homologies between these different socio-cultural domains are explored.

Selected As One of "The Year's Best Reference and Reading Material", Industrial Engineer Magazine, December 2004If you seek to produce measurable results in your organization, this book is for you. It provides practical and useful methods that you can use immediately and points out habits you should avoid. Get It, Set It, Move It, Prove It is about getting real results and being able to prove them. The distinct feature of this book is the four-phased model: "Get It" focuses on your leadership's vision and values; "Set It" improves your goals and strategies and their deployment in regard to ethics and regulatory requirements and performance measurement; "Move It" strengthens your relationships with important customers and the management of employees and key work processes; and "Prove It" helps you supply the evidence that your systems are producing high-performance results.

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive resource, for understanding the most current criteria for this prestigious business performance award.The definitive resource for helping companies achieve world-class results, Baldrige Award Winning Quality 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address. From understanding the scoring system to preparing for a site visit, it guides you through all stages in the process. Reflecting the new criteria (2013-2014) that address education and healthcare, this edition outlines a comprehensive plan that is suitable for any company in any industry.Offering detailed explanations of each of the 17 "Examination Items" and the 36 "Areas to Address" that compose the seven major categories, the book reveals exactly what examiners look for in each area and suggests what you need to include. It also discusses: Criteria of leadership and the role of senior management in the award process Importance of a long- and short-term strategic plan Where and how to satisfy the requirements for demonstrating effective "process" and "results" Lists of state award programs based on the Baldrige criteria Core values and themes that underlie the award How to weigh the importance of the 36 "Areas to Address" The significance of the Baldrige scoring scale, and its role in achieving performance excellence The book devotes a chapter to supplying a

How is society being reshaped by the continued diffusion and increasing centrality of the Internet in everyday life and work? Society and the Internet provides key readings for students, scholars, and those interested in understanding the interactions of the Internet and society. This multidisciplinary collection of theoretically and empirically anchored chapters addresses the big questions about one of the most significant technological transformations of this century, through a diversity of data, methods, theories, and approaches. Drawing from a range of disciplinary perspectives, Internet research can address core questions about equality, voice, knowledge, participation, and power. By learning from the past and continuing to look toward the future, it can provide a better understanding of what the ever-changing configurations of technology and society mean, both for the everyday life of individuals and for the continued development of society at large. This second edition presents new and original contributions examining the escalating concerns around social media, disinformation, big data, and privacy. Following a foreword by Manual Castells, the editors introduce some of the key issues in Internet Studies. The chapters then offer the latest research in five focused sections: The Internet in Everyday Life; Digital Rights and Human Rights; Networked Ideas, Politics, and Governance; Networked Businesses, Industries, and Economics; and Technological and Regulatory Histories and Futures. This book will be a valuable resource not only for students and researchers, but for anyone seeking a critical examination of the economic, social, and political factors shaping the Internet and its impact on society.

How is society being shaped by the diffusion and increasing centrality of the Internet in everyday life and work? By bringing together leading research that addresses some of the most significant cultural, economic, and political roles of the Internet, this volume introduces students to a core set of readings that address this question in specific social and institutional contexts. Internet Studies is a burgeoning new field, which has been central to the Oxford Internet Institute (OII), an innovative multi-disciplinary department at the University of Oxford. Society and the Internet builds on the OII's evolving series of lectures on society and the Internet. The series has been edited to create a reader to supplement upper-division undergraduate and graduate courses that seek to introduce students to scholarship focused on the implications of the Internet for networked societies around the world. The chapters of the reader are rooted in a variety of disciplines, but all directly tackle the powerful ways in which the Internet is linked to political, social, cultural, and economic transformations in society. This book will be a starting point for anyone with a serious interest in the factors shaping the Internet and its impact on society. The book begins with an introduction by the editors, which provides a brief history of the Internet and Web and its study from multi-disciplinary perspectives. The chapters are grouped into six focused sections: The Internet and Everyday Life; Information and Culture on the Line; Networked Politics and Government; Networked Businesses, Industries, and Economies; and Technological and Regulatory Histories and Futures.

This text critically locates development research within the field of international development to give an accessible and comprehensive introduction to development research methods.

Research and Fieldwork in Development explores both traditional and cutting edge research methods, from interviews and ethnography to spatial data and digital methods. Each chapter provides the reader with an understanding of the theoretical basis of research methods, reflects upon their practice and outlines appropriate analysis techniques. The text also provides a cutting edge focus on the role of new media and technologies in conducting research. The final chapters return to a set of broader concerns in development research, providing a new and dynamic set of engagements with ethics and risk in fieldwork, integrating methods and engaging development research methods with knowledge exchange practices. Each chapter is supported by several case studies written by global experts within the field, documenting encounters and experiences and linking theory to practice. Each chapter is also complimented by an end of chapter summary, suggestions for further reading and websites, and questions for further reflection and practice.

This book provides an invaluable overview to the practice of international development research and serves as an essential resource for undergraduate and postgraduate student embarking of development fieldwork. It is supported by online resources including extended bibliographies for each chapter, example risk and ethic forms, example policy briefing notes, research reports, links to websites and data sources.

Today's urban environments are layered with data and algorithms that fundamentally shape how we perceive and move through space. But are our digitally dense environments continuing to amplify inequalities rather than alleviate them? This book looks at the key contours of information inequality, and who, what and where gets left out. Platforms like Google Maps and Wikipedia have become important gateways to understanding the world, and yet they are characterised by significant gaps and biases, often driven by processes of exclusion. As a result, their digital augmentations tend to be refractions rather than reflections: they highlight only some facets of the world at the expense of others. This doesn't mean that more equitable futures aren't possible. By outlining the mechanisms through which our digital and material worlds intersect, the authors conclude with a roadmap for what alternative digital geographies might look like.

In this timely critical introduction to the representation of Afghanistan in film, Mark Graham examines the often surprising combination of propaganda and poetry in films made in Hollywood and the East. Through the lenses of postcolonial theory and historical reassessment, Graham analyzes what these films say about Afghanistan, Islam, and the West and argues that they are integral tools for forming discourse on Afghanistan, a means for understanding and avoiding past mistakes, and symbols of the country's shaky but promising future. Thoughtfully addressing many of the misperceptions about Afghanistan perpetuated in the West, "Afghanistan in the Cinema" incorporates incisive analysis of the market factors, funding sources, and political agendas that have shaped the films. The book considers a range of films, beginning with the 1970s epics "The Man Who Would Become King" and "The Horsemen" and following the shifts in representation of the Muslim world during the Russian War in films such as "The Beast" and "Rambo III." Graham then moves on to Taliban-era films such as "Kandahar, Osama, " and "Ellipsis, " the first Afghan film directed by a woman. Lastly, the book discusses imperialist nostalgia in films such as "Charlie Wilson's War" and destabilizing visions represented in contemporary works such as "The Kite Runner."

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive resource, for understanding the most current criteria for this prestigious business performance award. The definitive resource for helping companies achieve world-class results, Baldrige Award Winning Quality - 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address. From understanding the scoring system to preparing for a site visit, it guides you through all stages in the process. Reflecting the new criteria (2013-2014) that address education and healthcare, this edition outlines a comprehensive plan that is suitable for any company in any industry. Offering detailed explanations of each of the 17 "Examination Items" and the 36 "Areas to Address" that compose the seven major categories, the book reveals exactly what examiners look for in each area and suggests what you need to include. It also discusses: Criteria of leadership and the role of senior management in the award process Importance of a long- and short-term strategic plan Where and how to satisfy the requirements for demonstrating effective "process" and "results" Lists of state award programs based on the Baldrige criteria Core values and themes that underlie the award How to weigh the importance of the 36 "Areas to Address" The significance of the Baldrige scoring scale, and its role in achieving performance excellence The book devotes a chapter to supplying a clear and concise explanation on how to prepare for a site visit from the board of examiners. It details each facet of the site visit, including its purpose, what a Baldrige examiner looks for, and the questions typically asked during the visit. Complete with rules for preparing graphics and charts, the book includes helpful tips to help you avoid common mistakes when completing the application.

Hydrocarbon Exploration and Production, Second Edition is a comprehensive and current introduction to the upstream industry, drawing together the many inter-disciplinary links within the industry. It presents all the major stages in the life of an oil or gas field, from gaining access to opportunity, through exploration, appraisal, development planning, production, and finally to decommissioning. It also explains the fiscal and commercial environment in which oil and gas field development takes place.
The book is written for industry professionals who wish to be better informed about the basic technical and commercial methods, concepts and techniques used in the upstream oil and gas business. The authors are the founders of TRACS International, a company which has provided training and consultancy in Exploration and Production related issues for many clients world-wide since 1992.
* Clearly written in a concise and straightforward manner
* Features detailed technical illustrations to maximize learning
* Presents major advances in the industry, including technical methods for field evaluation and development and techniques used for managing risk within the business
* Developed from TRACS International course materials, discussions with clients, and material available in the public domain