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This book examines in detail the process of change in 240 city,
county and state public bureaucracies responsible for local finance
administration. Using the longitudinal method of analysis, the data
show organizational structures to be much less stable than
conventional stereotypes have suggested. Variables such as
organizational leadership, claims to domain, and survival (as
opposed to replacement or reorganization) were found to mediate
environmental effects on bureaucracies. The book also discusses
traditional theories of bureaucracy, theories emphasizing the
importance of environment for organizational theory is possible.
The concluding chapter draws extensive theoretical implications
from the empirical findings of the study.
Performance measurement remains a vexing problem for business firms and other kinds of organizations. The "balanced scorecard", widely touted as a solution to problems of performance measurement and strategic planning, has no strong basis in theory. Moreover, implementation of the "balanced scorecard" may create many more problems than it solves. This text returns to the fundamentals by asking what is the performance of the firm, can this performance be measured, and what are reasonable second-best measures if the first-best measures we would like to have are not available.
Are social structures products of human action, expressions of
individual or group power? Or are they essentially external
constraints on human action, necessarily analyzed at a different
level? How are themes of power and constraint to be joined in a
common analytic approach? These have long been central questions
for sociologists. since the collapse of functionalism as a unifying
paradigm, however they have often appeared as the basis for sharp
divisions between competing analytic paradigms. The divide between
structuralism and rational-choice theory has been one of the most
prominent such splits. Yet each approach has undergone a revival in
past years. The editors of this book, in honour of Peter Blau,
brought together a wide range of distinguished sociologists who
have taken positions on different sides of this issue and brings
them into focus as parts of a common discourse on the place of
social structure and concepts of strategic action in sociological
explanation.
Performance measurement remains a vexing problem for business firms
and other kinds of organisations. This book explains why: the
performance we want to measure (long-term cash flows, long-term
viability) and the performance we can measure (current cash flows,
customer satisfaction, etc.) are not the same. The 'balanced
scorecard', which has been widely adopted by US firms, does not
solve these underlying problems of performance measurement and may
exacerbate them because it provides no guidance on how to combine
dissimilar measures into an overall appraisal of performance. A
measurement technique called activity-based profitability analysis
(ABPA) is suggested as a partial solution, especially to the
problem of combining dissimilar measures. ABPA estimates the
revenue consequences of each activity performed for the customer,
allowing firms to compare revenues with costs for these activities
and hence to discriminate between activities that are ultimately
profitable and those that are not.
This book examines in detail the process of change in 240 city,
county and state public bureaucracies responsible for local finance
administration. Using the longitudinal method of analysis, the data
show organizational structures to be much less stable than
conventional stereotypes have suggested. Variables such as
organizational leadership, claims to domain, and survival (as
opposed to replacement or reorganization) were found to mediate
environmental effects on bureaucracies. The book also discusses
traditional theories of bureaucracy, theories emphasizing the
importance of environment for organizational theory is possible.
The concluding chapter draws extensive theoretical implications
from the empirical findings of the study.
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