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Showing 1 - 6 of 6 matches in All Departments
Marketers have always believed demographics and psychographics held the
key to influencing consumer behavior. If only we knew enough about
someone—their age, gender, purchase history, favorite brands—we could
impact what they do. But that isn’t true at all.
Praise for "Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism" "A fascinating, highly readable synthesis of business
principles, technology, sociology and common sense, "Rules to Break
and Laws to Follow" persuasively shows the connection between
customer trust and business profits, and then explains how to make
it happen. As a bonus, you'll learn how to make your company more
innovative, how to ensure your employees actually enjoy what
they're doing, and how to deal with the kinds of service and
quality breakdowns that occasionally plague any company, even a
well-managed one. This book should be on your required reading
list." "Over the years, Peppers and Rogers have given me valuable
advice about navigating the changing business landscape. This book
is a must-read for managers who want to empower their employees and
customers to?make change their ally." "Highly readable and entertaining. Make sure everybody in your
firm reads this book by last Friday." "In a time when most companies are built to flip, Peppers and
Rogers have planted a stake in the ground to help you survive past
the next round of financing or consumer fad. Knowing what rules to
break is arguably even more important than what laws to follow, and
this book imparts knowledge for both." "Peppers and Rogers have created the unthinkable: an enjoyable
wake-up call Their book serves up one compelling and provocative
idea after another, and the authors enjoy debunking some of our
most deeply ingrained business beliefs. Read this book and your
customers will thank you."
Travel with Bernie as he goes on an adventure, experiencing a new and unlikely friendship. He finds out that sometimes you can become friends with someone you never thought possible Also, look for the first two books in the series; "Bernie's Journey" and "Bernie Goes to the Beach "
This is a story about an earthworm who digs in the dirt and goes places that are always an adventure. What Bernie experiences coincides with real life and how we can learn from an earthworm how to cope with people, places, and things.
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