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Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change (Paperback, 3rd edition): Joseph Grenny,... Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change (Paperback, 3rd edition)
Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler
R534 Discovery Miles 5 340 Ships in 12 - 19 working days

The New York Times bestselling guide to leading positive change in any organization-updated with new insights, research, and case studies Learning how to influence others may be the most important leadership skill you'll ever develop. And yet most leaders don't recognize this fact-that leadership, at the end of the day, is the capacity to influence behavior to drive results. When is the last time you saw a change effort yield something more than a t-shirt or mug emblazoned with the name of the effort? Our review of 30 years of change literature reveals that fewer than one in eight workplace change efforts is successful. Most produce nothing more than cynicism. Because of these failed efforts and unfulfilled dreams, most leaders grow impatient. They ask: "Why aren't people doing what they should be doing, and why can't I get them to change?" From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this popular guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model-the Six Sources of Influence (R). Learn how to identify the personal, social, and structural levers that influence both motivation and ability, and how to work these levers for directed behavior change. This new edition incorporates feedback from readers and learners over the past 10 years. Updates include: * Updated stories and examples of the Influencer model * New research on behavior change * Practical applications for today's challenges * New insights from the authors' experience applying the model over the last 15 years * Updated statistics, facts, and figures * New case studies and business examples Learn effective influence strategies from leaders who demonstrate that leadership is intentional influence. Knowing how to motivate and enable others to change may be the most important leadership skill you'll ever acquire. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live better, and even save lives.

Tables for Reducing Saw-logs to the Various Standards in Use [microform] - Showing Also Their Contents in Cubic Feet and Board... Tables for Reducing Saw-logs to the Various Standards in Use [microform] - Showing Also Their Contents in Cubic Feet and Board Measure (Hardcover)
Maxfield Sheppard
R793 Discovery Miles 7 930 Ships in 10 - 15 working days
You Made Me (Hardcover): Erin Minta Maxfield-Steele You Made Me (Hardcover)
Erin Minta Maxfield-Steele
R575 R524 Discovery Miles 5 240 Save R51 (9%) Ships in 10 - 15 working days
Roster and Statistical Record of Company D, of the Eleventh Regiment Maine Infantry (Hardcover): Albert Brady Robert Maxfield Roster and Statistical Record of Company D, of the Eleventh Regiment Maine Infantry (Hardcover)
Albert Brady Robert Maxfield
R1,211 Discovery Miles 12 110 Ships in 12 - 19 working days
Detective Byrd in the Case of the Missing Brain (Hardcover): Monica Lea Maxfield Detective Byrd in the Case of the Missing Brain (Hardcover)
Monica Lea Maxfield
R846 Discovery Miles 8 460 Ships in 10 - 15 working days
Pittsford (Hardcover): Audrey Maxfield Johnson, Vicki Masters Profitt Pittsford (Hardcover)
Audrey Maxfield Johnson, Vicki Masters Profitt
R781 R686 Discovery Miles 6 860 Save R95 (12%) Ships in 10 - 15 working days
Advancing Higher Education with Mobile Learning Technologies - Cases, Trends, and Inquiry-Based Methods (Hardcover): Jared... Advancing Higher Education with Mobile Learning Technologies - Cases, Trends, and Inquiry-Based Methods (Hardcover)
Jared Keengwe, Marian B. Maxfield
R5,373 Discovery Miles 53 730 Ships in 10 - 15 working days

Rapid advancements in technology are creating new opportunities for educators to enhance their classroom techniques with digital learning resources. Once used solely outside of the classroom, smartphones, tablets, and e-readers are becoming common in many school settings. Advancing Higher Education with Mobile Learning Technologies: Cases, Trends, and Inquiry-Based Methods examines the implementation and success of mobile digital learning tools. With the inclusion of data on specific learning environments enhanced by ubiquitous educational technologies, this publication emphasises the benefits of exploration and discovery in and out of the classroom. This book is an essential reference source for academicians, professionals, education researchers, school administrators, faculty, technology staff, and upper-level students interested in understanding the future of higher education.

Poems of Childhood (Hardcover): Eugene Field, Maxfield Parrish Poems of Childhood (Hardcover)
Eugene Field, Maxfield Parrish
R899 Discovery Miles 8 990 Ships in 12 - 19 working days
The Adventures of Kiwi and Aj (Hardcover): Holly Maxfield The Adventures of Kiwi and Aj (Hardcover)
Holly Maxfield
R904 Discovery Miles 9 040 Ships in 10 - 15 working days
Mother Goose in Prose: Maxfield Parrish, L Frank 1856-1919 Baum Mother Goose in Prose
Maxfield Parrish, L Frank 1856-1919 Baum
R935 Discovery Miles 9 350 Ships in 12 - 19 working days
A Wonder Book; and, Tanglewood Tales for Girls and Boys (Hardcover): Nathaniel Hawthorne, Maxfield Parrish A Wonder Book; and, Tanglewood Tales for Girls and Boys (Hardcover)
Nathaniel Hawthorne, Maxfield Parrish
R976 Discovery Miles 9 760 Ships in 12 - 19 working days
A Short and Authentic Account of the Particular Circumstances of the Last Twenty-four Hours of the Life and Death of William... A Short and Authentic Account of the Particular Circumstances of the Last Twenty-four Hours of the Life and Death of William Davies, who was Executed on Wednesday, December 11th, 1776. By the Rev. Thomas Maxfield, (Hardcover)
Thomas Maxfield
R712 Discovery Miles 7 120 Ships in 10 - 15 working days
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition (... Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) (Paperback, 2nd edition)
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
R520 R458 Discovery Miles 4 580 Save R62 (12%) Ships in 12 - 19 working days

Hold anyone accountable. Master performance discussions. Get RESULTS.

Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.

PRAISE FOR "CRUCIAL ACCOUNTABILITY"

""Revolutionary ideas ... opportunities for breakthrough ..."" -- Stephen R. Covey, author of The 7 Habits of Highly Effective People

""Unleash the true potential of a relationship or organization and move it to the next level."" -- Ken Blanchard, coauthor of The One Minute Manager

""The most recommended and most effective resource in my library."" -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada

""Brilliant strategies for those difficult discussions at home and in the workplace."" -- Soledad O'Brien, CNN news anchor and producer

""This book is the real deal.... Read it, underline it, learn from it. It's a gem."" -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Essential Mathcad for Engineering, Science, and Math ISE (Paperback, 2nd edition): Brent Maxfield Essential Mathcad for Engineering, Science, and Math ISE (Paperback, 2nd edition)
Brent Maxfield
R1,178 Discovery Miles 11 780 Ships in 12 - 19 working days

Using the author's considerable experience of applying Mathcad to engineering problems, Essential Mathcad introduces the most powerful functions and features of the software and teaches how to apply these to create comprehensive calculations for any quantitative subject. The simple, step-by-step approach makes this book an ideal Mathcad text for professional engineers as well as engineering, science, and math students. Examples from a variety of fields demonstrate the power and utility of Mathcad's tools, while also demonstrating how other software, such as Excel spreadsheets, can be incorporated effectively.
*Many more applied examples and exercises from a wide variety of engineering, science, and math fields
* New: more thorough discussions of differential equations, 3D plotting, and curve fitting.
* A step-by-step approach enables easy learning for professionals and students alike

FPGAs: World Class Designs (Paperback, New): Clive Max Maxfield FPGAs: World Class Designs (Paperback, New)
Clive Max Maxfield
R1,229 Discovery Miles 12 290 Ships in 12 - 19 working days

All the design and development inspiration and direction a harware engineer needs in one blockbuster book! Clive "Max" Maxfield renowned author, columnist, and editor of PL DesignLine has selected the very best FPGA design material from the Newnes portfolio and has compiled it into this volume. The result is a book covering the gamut of FPGA design from design fundamentals to optimized layout techniques with a strong pragmatic emphasis. In addition to specific design techniques and practices, this book also discusses various approaches to solving FPGA design problems and how to successfully apply theory to actual design tasks. The material has been selected for its timelessness as well as for its relevance to contemporary FPGA design issues.
Contents
Chapter 1 Alternative FPGA Architectures
Chapter 2 Design Techniques, Rules, and Guidelines
Chapter 3 A VHDL Primer: The Essentials
Chapter 4 Modeling Memories
Chapter 5 Introduction to Synchronous State Machine Design and Analysis
Chapter 6 Embedded Processors
Chapter 7 Digital Signal Processing
Chapter 8 Basics of Embedded Audio Processing
Chapter 9 Basics of Embedded Video and Image Processing
Chapter 10 Programming Streaming FPGA Applications Using Block Diagrams In Simulink
Chapter 11 Ladder and functional block programming
Chapter 12 Timers
*Hand-picked content selected by Clive "Max" Maxfield, character, luminary, columnist, and author
*Proven best design practices for FPGA development, verification, and low-power
*Case histories and design examples get you off and running on your current project

101 Ways to Win An Election 2021 (Paperback): Edward Maxfield 101 Ways to Win An Election 2021 (Paperback)
Edward Maxfield
R276 R182 Discovery Miles 1 820 Save R94 (34%) Ships in 12 - 19 working days

In politics, there are no prizes for second place. Luckily, seasoned campaign professionals Mark Pack and Edward Maxfield have distilled successful electoral tactics from around the globe into 101 bite-sized lessons to help steer you on the course to power. Learn how to pass the three-seconds test, why you should actually embrace online trolls, and why you must never, ever, forget the law of the left nostril. Packed with advice and practical tips, this new, fully updated third edition of the classic political guide reveals the insider secrets and skills you need to make sure you're in pole position on election day.

Facing Cancer and the Fear of Death - A Psychoanalytic Perspective on Treatment (Paperback): Norman Straker Facing Cancer and the Fear of Death - A Psychoanalytic Perspective on Treatment (Paperback)
Norman Straker; Contributions by John W Barnhill, Dan Birger, M Philip Luber, Molly Maxfield, …
R1,227 Discovery Miles 12 270 Ships in 12 - 19 working days

In Facing Cancer and the Fear of Death: A Psychoanalytic Perspective on Treatment, Dr. Norman Straker proposes that "death anxiety" is responsible for the American society's failure to address costly futile care at the end of life; more specifically, doctors default on the appropriate prescription of palliative care because of this anxiety. This leads to unnecessary suffering for terminally-ill patients and their families and significant distress for physicians. To address these challenges in the culture of medical education, increased psychological support for physicians who treat dying patients is necessary. Additionally, physicians need to reach a consensus regarding the discontinuation of active treatments. Psychoanalysts have traditionally denied the importance of death anxiety and report relatively few treatment cases of dying patients in their literature. This book offers multiple treatment reports by psychoanalysts that illustrate the effectiveness and value of a flexible approach to patients facing death. The psychoanalytic reader is expected to gain a greater level of comfort with facing death and is encouraged to consider making themselves more available to the ever-increasing population of cancer survivors. Further, psychoanalysts are encouraged to be more useful partners to the oncologists that are burdened by the irrational feelings of all parties.

The Lean Law Firm - Run Your Firm Like the World's Most Efficient and Profitable Businesses (Paperback): Larry Port, Dave... The Lean Law Firm - Run Your Firm Like the World's Most Efficient and Profitable Businesses (Paperback)
Larry Port, Dave Maxfield
R2,448 R1,812 Discovery Miles 18 120 Save R636 (26%) Ships in 12 - 19 working days

It's a difficult world for law firms these days. Client demands, increased competition, and the distractions of technology can put pressure on any business. Law firms who try to respond with "traditional" firm management are perhaps more susceptible than any other business to falling victim to the chaos. But fortunately, there's a solution. And it's found not in traditional law firm management methods, but in the practices of some of the world's most efficient and forward-thinking manufacturing companies who learned---long ago--the power of lean methodologies and systems thinking. Far from a dry read, The Lean Law Firm is the first book published by the ABA to employ the graphic novel to teach business lessons. Follow the engaging story of lawyer Carson Wright, who suddenly finds himself responsible for saving a small law firm, as his mentor Guy Chapman imparts the lean techniques that transformed his factory from the brink of bankruptcy to new heights of profitability. As you watch the The Lean Law Firm story unfold, you'll see how your own firm is really just a system. You'll get an immediately usable template for making that system lean and efficient. And, from your new understanding you'll reap not only financial benefits, but a renewed enthusiasm for running your firm. Join us, and start your own Lean story!

The Oxygen Cure - A Complete Guide to Hyperbaric Oxygen Therapy (Paperback): William S Maxfield The Oxygen Cure - A Complete Guide to Hyperbaric Oxygen Therapy (Paperback)
William S Maxfield; As told to Jodie Gould
R499 R467 Discovery Miles 4 670 Save R32 (6%) Ships in 10 - 15 working days

The Best-Kept Secret in Medicine In the United States, the FDA currently recognizes hyperbaric oxygen therapy (HBOT) for 14 conditions, including decompression sickness, embolism, crush injury, bone infection, burns, wound healing, severe anemia, and several others. Now, in The Oxygen Cure, hyperbaric expert William S. Max eld, M.D., will convince you that HBOT is a vastly underused modality that deserves to take its place among frontline medical treatments. As a holistic treatment, HBOT targets the underlying disease or condition, not just the symptoms. The Oxygen Cure reveals how hundreds of studies on HBOT conducted around the world prove it works at the cellular level to help or heal conditions such as: Stroke Chemo-Related Side Effects Epilepsy Fibromyalgia Emphysema & Asthma ADHD Rheumatoid Arthritis Cardiac Diseases Migraine & Vertigo Early Dementia Vision Loss Multiple Sclerosis & Parkinson's Disease Traumatic Brain Injury & PTSD And Dozens More Full of hope-inspiring case histories and expert findings, The Oxygen Cure shows how HBOT not only benefits the sick and injured (including our wounded veterans), but may also reduce our country's staggeringly high medical costs. HBOT often provides a safe alternative to drug therapy and dangerous invasive procedures.

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition... Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition (Hardcover, 2nd edition)
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
R722 Discovery Miles 7 220 Ships in 12 - 19 working days

Hold anyone accountable. Master performance discussions. Get RESULTS.

Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly--often creating whole new sets of problems.

Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces.

Drawing from 10,000 hours of observations, "Crucial Accountability" teaches you how to deal with common infractions such as:

"An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?"

"Your boss just demanded that you meet a deadline you know you can't meet--and he clearly doesn't want to hear complaints about it."

"Your son walks through the door sporting colorful new body art that raises your blood pressure by 40 points. Speak now or pay later."

"Family members fret over how to tell Granddad that he should no longer drive his car. This is going to get ugly."

"A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything."

Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. "Crucial Accountability" teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it.

Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. "Crucial Accountability" offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.

PRAISE FOR "CRUCIAL ACCOUNTABILITY"

""Revolutionary ideas ... opportunities for breakthrough ..."" -- Stephen R. Covey, author of The 7 Habits of Highly Effective People

""Unleash the true potential of a relationship or organization and move it to the next level."" -- Ken Blanchard, coauthor of The One Minute Manager

""The most recommended and most effective resource in my library."" -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada

""Brilliant strategies for those difficult discussions at home and in the workplace."" -- Soledad O'Brien, CNN news anchor and producer

""This book is the real deal.... Read it, underline it, learn from it. It's a gem."" -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Saxon Shore - A Handbook (Paperback): Valerie A. Maxfield Saxon Shore - A Handbook (Paperback)
Valerie A. Maxfield
R881 Discovery Miles 8 810 Ships in 12 - 19 working days

This volume presents a summary of the latest state of knowledge of each of the ten forts that originally girdled the south-eastern corner of England from Brancaster on the Wash to Portchester on Portsmouth Harbour.

Bebop to the Boolean Boogie - An Unconventional Guide to Electronics (Paperback, 3rd edition): Clive Max Maxfield Bebop to the Boolean Boogie - An Unconventional Guide to Electronics (Paperback, 3rd edition)
Clive Max Maxfield
R1,267 R1,036 Discovery Miles 10 360 Save R231 (18%) Ships in 12 - 19 working days

This entertaining and readable book provides a solid, comprehensive introduction to contemporary electronics. It's not a "how-to-do" electronics book, but rather an in-depth explanation of how today's integrated circuits work, how they are designed and manufactured, and how they are put together into powerful and sophisticated electronic systems. In addition to the technical details, it's packed with practical information of interest and use to engineers and support personnel in the electronics industry. It even tells how to pronounce the alphabet soup of acronyms that runs rampant in the industry.
CONTENTS:
Section 1: Fundamentals
Chapter 1Analog versus Digital
Chapter 2Atoms, Molecules, and Crystals
Chapter 3Conductors, Insulators, and Other Stuff
Chapter 4Semiconductors (Diodes and Transistors)
Chapter 5Primitive Logic Functions
Chapter 6Using Transistors to Build Logic Gates
Chapter 7Alternative Numbering Systems
Chapter 8Binary Arithmetic
Chapter 9Boolean Algebra
Chapter 10Karnaugh Maps
Chapter 11Slightly More Complex Functions
Chapter 12State Machines
Chapter 13Analog-to-Digital and Vice Versa
Section 2: Components and Processes
Chapter 14Integrated Circuits (ICs)
Chapter 15Memory ICs
Chapter 16Programmable ICs
Chapter 17Application-Specific Integrated Circuits (ASICs)
Chapter 18Circuit Boards
Chapter 19Hybrids
Chapter 20System-in-Package (Sip) and Friends
Chapter 21Alternative and Future TechnologiesSection 3: Design Tools and Stuff
Chapter 22General Concepts
Chapter 23Design and Verification Tools
Appendix AAssertion-Level Logic
Appendix BPositive Logic versus Negative Logic
Appendix CReed-Muller Logic
Appendix DGray Codes
Appendix ELinear Feedback Shift Registers (LFSRs)
Appendix FPass-Transistor Logic
Appendix GMore on Semiconductors
Appendix HRounding Algorithms 101
Appendix IPass-Transistor Logic
Appendix JAn Interesting Conundrum
Abbreviations and Acronyms
Glossary
Index
*Written in conversational, fun style that has generated a strong following for the author and sales of over 14,000 copies for the first two editions *The Third Edition is even bigger and better, with lots of new material, illustrations, and an expanded glossary
*Ideal for training incoming engineers and technicians, and for people in marketing or other related fields or anyone else who needs to familiarize themselves with electronics terms and technology"

Electrical Engineering: Know It All (Paperback): Clive Max Maxfield, John Bird, Tim Williams, Walt Kester, Alan Bensky Electrical Engineering: Know It All (Paperback)
Clive Max Maxfield, John Bird, Tim Williams, Walt Kester, Alan Bensky
R1,598 Discovery Miles 15 980 Ships in 12 - 19 working days

The Newnes Know It All Series takes the best of what our authors have written to create hard-working desk references that will be an engineer's first port of call for key information, design techniques and rules of thumb. Guaranteed not to gather dust on a shelf!
The Electrical Engineering know it all covers the essential areas of electrical engineering, it is more practical than most of the large EE "handbooks," offering tips, tools of the trade, design and applications information along with summarized theory, equations and formulas that are normally found in such books.
Contents:
Chapter 1 An Introduction to Electric Circuits
Chapter 2 Resistance and Resistivity
Chapter 3 Series and parallel networks
Chapter 4 Capacitors and Inductors
Chapter 5 D.c. circuit theory
Chapter 6 Alternating voltages and currents
Chapter 7 Complex Numbers
Chapter 8 Transients and Laplace transforms
Chapter 9 Frequency Domain Circuit Analysis
Chapter 10 Digital Electronincs
Chapter 11 Analog Electronics
Chapter 12 Circuit simulation
Chapter 13 Interfacing
Chapter 14 Microcontrollers and Microprocessors
Chapter 15 Power Electronics
Chapter 16 Signals and Signal Processing
Chapter 17 Filter Design
Chapter 18 Control and Instrumentation Systems
Chapter 19 Communications Systems
Chapter 20 Principles of Electromagnetics
Chapter 21 MAGNETIC FIELDS
Chapter 22 Electromagnetic Transients and EMI
Chapter 23 Traveling Wave Effects
Chapter 24 Transformers
Chapter 25 Electromagnetic Machines
Chapter 26 Electromagnetic Compatibility (EMC)
Chapter 27 Power Generation
Chapter 28 Power Transmission and Distribution
Chapter 29Power Quality
Appendix A General reference
Appendix B
- A 360-degree view from our best-selling authors
- Hot topics covered
- The ultimate hard-working desk reference; all the essential information, techniques and tricks of the trade in one volume

The Irish Cello Book - Traditional Tunes & Techniques (Paperback): Liz Davis Maxfield The Irish Cello Book - Traditional Tunes & Techniques (Paperback)
Liz Davis Maxfield
R781 R692 Discovery Miles 6 920 Save R89 (11%) Ships in 18 - 22 working days

(Berklee Guide). Learn to play traditional Irish melodies on the cello. This book covers traditional articulations, concepts, and practices of Irish music, many traditionally for fiddle, but here adapted to the cello. It includes technical lessons and a tune book of over 100 traditional Irish melodies. The CD of demonstration and play-along tracks features a traditional Irish ensemble. You will learn to play Irish melodies using traditional articulations and performance nuances, such as cuts, pats, rolls, and slurs. You'll also learn to recognize distinguishing features of song forms, adapt melodies to the cell, play in a traditional Irish ensemble, and much more.

Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change (Hardcover, 3rd edition): Joseph Grenny,... Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change (Hardcover, 3rd edition)
Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler
R687 R614 Discovery Miles 6 140 Save R73 (11%) Ships in 10 - 15 working days

The New York Times bestselling guide to leading positive change in any organization—updated with new insights, research, and case studies  Learning how to influence others may be the most important leadership skill you’ll ever develop. And yet most leaders don’t recognize this fact—that leadership, at the end of the day, is the capacity to influence behavior to drive results. When is the last time you saw a change effort yield something more than a t-shirt or mug emblazoned with the name of the effort? Our review of 30 years of change literature reveals that fewer than one in eight workplace change efforts is successful. Most produce nothing more than cynicism. Because of these failed efforts and unfulfilled dreams, most leaders grow impatient. They ask: “Why aren’t people doing what they should be doing, and why can’t I get them to change?”  From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this popular guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®. Learn how to identify the personal, social, and structural levers that influence both motivation and ability, and how to work these levers for directed behavior change. This new edition incorporates feedback from readers and learners over the past 10 years. Updates include: •Updated stories and examples of the Influencer model  •New research on behavior change  •Practical applications for today’s challenges •New insights from the authors’ experience applying the model over the last 15 years  •Updated statistics, facts, and figures •New case studies and business examples  Learn effective influence strategies from leaders who demonstrate that leadership is intentional influence. Knowing how to motivate and enable others to change may be the most important leadership skill you’ll ever acquire. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live better, and even save lives. 

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