Communicating Effectively: Tools for Educational Leaders, second edition, provides a unique perspective for aspiring and practicing educational leaders to expand their problem-solving and conflict-resolution strategies. Starting with an exploration of listening problems and solutions, this book evolves into an examination of how people perceive reality, what motivates them, and what happens when their needs are not met. The concepts of Process Communication, developed by clinical psychologist Taibi Kahler through his background in transactional analysis, provide the basis for the techniques from which educational leaders might choose. Communicating Effectively suggests new ways to understand the people with whom we interact, first by listening and then by understanding what our perceptions, channels, and motivation. Likewise, Michael Gilbert presents examples of problems and positive suggestions to intervene when communication is not effective.

Surviving Adolescence was written because the most trying times in a child's life are during pre-teen and teen years. Most parents and teachers may be ill equipped to deal effectively with adolescents. They are not prepared for the remarkable changes that occur. The remarkable physical changes are most noticeable, but the intellectual, social and emotional changes can confound us. The book follows the roller coaster ride all can experience: Ratcheting Up, the First Drop, Loop-de-Loop, Climbing, the Steep Drop, In the Tunnel, Into the Daylight, and Leveling Off. The ideas cover preparing for adolescence, the reality of confronting puberty, the family unit, and how to help teens confront a new social environment, including cyberspace. Additional areas are recognizing the need for productive activities, discussing burgeoning sexual issues, bullying and substance abuse. Suggestions for communicating effectively and taking care of yourself are included, too. While the book is designed for a broad audience, each chapter concludes with educational considerations.

Communicating Effectively: Tools for Educational Leaders provides a unique perspective for aspiring and practicing educational leaders to expand their problem-solving and conflict-resolution strategies. Starting with an exploration of listening problems and solutions, this book evolves into an examination of how people perceive reality, what motivates them, and what happens when their needs are not met. The concepts of Process Communication, developed by clinical psychologist Taibi Kahler through his background in transactional analysis, provide the basis for the techniques from which educational leaders might choose. Communicating Effectively suggests new ways to understand the people with whom we interact, thus giving the reader useful information on how to communicate with them effectively.

Saying it Right deals with the techniques and processes necessary to transmit and understand messages from people inside and outside of organizations. It looks at problems that can impede communication and outlines methods for understanding others. Important in this understanding are how people perceive the world, what they need to motivate them, what channels they prefer, and the predictable patterns of distress they exhibit when they do not get their needs met positively.

Saying it Right deals with the techniques and processes necessary to transmit and understand messages from people inside and outside of organizations. It looks at problems that can impede communication and outlines methods for understanding others. Important in this understanding are how people perceive the world, what they need to motivate them, what channels they prefer, and the predictable patterns of distress they exhibit when they do not get their needs met positively.