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"Leadership is a very important component of higher performing
organizations. This book presents a breadth and depth of
information about leading others and describes what leaders need to
excel at and what up-and-coming leaders need to know as they
prepare themselves for leadership positions. Taking a balanced
approach to leadership allows correctional leaders to influence
different people and diverse stakeholder groups in differing
situations. Good leaders know when they need to manage rather than
lead and how these two activities differ" (p. 71). Chapters cover:
an introduction; focus on the leader; leadership of others ad
beyond; leadership that is transforming; case study-collaboration
shifts a dysfunctional culture; and case study-new leadership as a
catalyst for change.
This guidebook "is the second book in the APEX Guidebook series and
is designed to help correctional practitioners deepen their
knowledge of the Public Safety Model domains. It offers practical
suggestions for improving performance and creating positive change
by sharing best-practice methods and current literature on higher
performance in corrections" (p. ix). APEX itself provides
strategies for achieving performance excellence in the Public
Safety Model domains-operations (which includes safe and secure
supervision and settings and process management), stakeholder
focus, workforce focus, strategic planning,
measurement/analysis/knowledge management, and results. Eight
chapters follow an introduction to Achieving Performance Excellence
(APEX): introduction; operations focus-safe and secure supervision
and settings; operations focus-process management; stakeholder
focus; workforce focus; strategic planning; measurement, analysis,
and knowledge management; and results.
"Culture, including beliefs, assumptions, values, norms, and
practices in an organization, determines the success of an
organization's performance and change efforts. This book helps
illuminate the role culture plays in an organization that is
striving for higher performance ... Knowledge of culture enables an
organization to proceed along the path to successful change. The
APEX Change Management Model provides a process and map for
organizational change based in research and best practices; it
engages the human component of the organization to ensure success"
(p. 85). Eight chapters follow an introduction to Achieving
Performance Excellence (APEX): introduction; organizational culture
and change; introduction to change management; APEX Change
Management Model; additional elements of successful change
management; communications planning during change; change
management principles and practices in action-Prison Rape
Elimination Act (PREA); and changing culture during challenging
times.
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