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The marketing landscape has changed dramatically in recent years,
especially for tourism and hospitality practitioners. Marketing for
these industries is now a multi-dimensional, collaborative venture
driven by technological change and the growing demand for authentic
co-created experiences. Marketing for Tourism and Hospitality
provides students with a contemporary, accessible and useful
resource as they prepare to encounter the complexities and
challenges of tourism and hospitality marketing globally. A clear
articulation of the changing landscape, a comprehensive
introduction to the three underpinning themes of collaboration,
technology and experiences, and a plentiful supply of international
case material provide students with an enjoyable and digestible
resource that is both academically rigorous and practice-oriented,
helping them prepare for day-to-day problems in the dynamic world
of marketing. This contemporary, challenging and highly applied
text is an indispensable resource for all students of tourism and
hospitality degree programmes.
Written by leading academic and industry experts actively engaged
in revenue management, research and teaching this is a new and
original treatment of the whole field for students and
professionals. The first part of the book provides academically
rigorous challenging and contemporary material to get to the core
of the subject and to make the theory and practice lively, relevant
and engaging. Throughout this, and the second section, numerous
references to past and present good practice are used- giving
insight into best practice in cutting-edge companies leading the
revenue management agenda in markets all over the world. The second
part of the book is authored by a range of academics and
practitioners all currently engaged in revenue management practice,
balancing the theory with the best overview possible of best real
world practice. Drawn from the widest possible range of sectors
including hospitality, car rental, airlines, tour operators,
restaurants and advertising it gives an unrivalled industry
perspective. The book is designed for students at many levels in
universities, business schools, schools of tourism and hospitality
studying marketing, pricing, distribution, selling and commercial
issues in the service industry. It will also be ideal for
practitioners (consulting experts, revenue managers, pricing
managers) studying part-time or on CPD programmes requiring a
strong theoretical and practical orientation. It will be essential
for those working in revenue management, reservations, operations
and logistics and generic marketing.
The marketing landscape has changed dramatically in recent years,
especially for tourism and hospitality practitioners. Marketing for
these industries is now a multi-dimensional, collaborative venture
driven by technological change and the growing demand for authentic
co-created experiences. Marketing for Tourism and Hospitality
provides students with a contemporary, accessible and useful
resource as they prepare to encounter the complexities and
challenges of tourism and hospitality marketing globally. A clear
articulation of the changing landscape, a comprehensive
introduction to the three underpinning themes of collaboration,
technology and experiences, and a plentiful supply of international
case material provide students with an enjoyable and digestible
resource that is both academically rigorous and practice-oriented,
helping them prepare for day-to-day problems in the dynamic world
of marketing. This contemporary, challenging and highly applied
text is an indispensable resource for all students of tourism and
hospitality degree programmes.
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