|
Showing 1 - 4 of
4 matches in All Departments
Presenting an unusual and unique system for Continuous Quality
Improvement (CQI), this new book is geared for executives who want
or need to support quality improvement in their organizations. It
is the contributions made by CEO's and upper management that moves
the quality process forward, and because of this structure, The
Executive Guide to Implementing Quality focuses on the concepts,
thinking, and systems necessary for management to operationalize
the CQI philosophy. Because quality is not a management problem but
rather a problem that involves and requires all people working
together at all levels to participate and cooperate, management
must engage the organization in the processes that will improve the
quality of their goods or services. It is, however, management's
job to lead, organize, structure, motivate, and involve the
organization in those strategies and systems that will ensure
quality improvement. This book explains how to do that. Readers are
given a series of exercises and explanations that will help them
master the skills and understanding required to identify the
management systems they need to support their quality improvement.
After reading about a concept, they are asked to contribute to
exercises designed to inspire creative and innovative thinking and
the exploration of multi-functional options. And because it is the
job of management to initiate the quality movement, this book shows
how to change defensive thoughts like "that won't work for me" into
"what is there that will work here." In addition to showing
management how to take the lead in installing CQI in their
organization, it also shows how to install the concepts through
leadership teams, how to bring out the best in people, how to get
top performance from employees and become a world-class
organization, and how to reinforce the behaviors necessary to
achieve the visions and goals of the organization. This workbook is
an easy-and-quick-to-use guide that shows how to ident
This work provides the reader with an understanding of team
building in a health care environment, and shows managers how to
build a team that is committed to delivering quality. Topics
covered include key quality concepts, team exercises, how to be a
team member, team empowerment and continuous quality improvement.
The facilitator's guide provides all the lesson plans, overhead
projection masters and guides to all the exercises necessary for
the team leader or trainer to run a teambuilding workshop.
The facilitator's guide is a companion to Organization Teams:
Building a Continuous Quality Improvement. This guide provides
lesson plans, including suggested time allocation, masters that can
be used to create your own transparencies, quality bucks photocopy
masters, a method for randomly assigning participants to teams, a
little instructor who will offer suggstions and share ideas.
This work provides the reader with an understanding of team
building in a health care environment, and shows managers how to
build a team that is committed to delivering quality. Topics
covered include key quality concepts, team exercises, how to be a
team member, team empowerment and continuous quality improvement.
The facilitator's guide provides all the lesson plans, overhead
projection masters and guides to all the exercises necessary for
the team leader or trainer to run a teambuilding workshop.
|
You may like...
Celebrations
Jan Kohler
Hardcover
R450
R351
Discovery Miles 3 510
Not available
|