Today the capability to create and apply new knowledge represents one of the main sources of sustained competitive advantage. Nevertheless, there are very few empirical studies of this. This book develops an improved and extended theoretical model about knowledge creation and transfer within organizations and tests it empirically with a survey in 115 knowledge-intensive firms. The results show the different knowledge creation processes employed by firms in practice and allow us to obtain evidence-driven models of the various foms of knowledge creation process.

The capability to create and apply new knowledge is one of the main sources of sustained competitive advantage, yet there are few empirical studies of this. This book develops an improved and extended theoretical model about knowledge creation and transfer within organizations, testing it empirically with a survey in 115 knowledge-intensive firms.