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Appropriate for the Front Office Operations or Front Desk
Operations course in Hospitality Management departments. The text
details policies and procedures that address the department's
critical role of serving guests, coordinating employee
communication and utilizing technology to benefit guests, staff and
owners. The front office is the "hub" of the property's
communications and operations systems and usually the first point
of contact for a hotel guest.
Internet gambling is a rapidly growing phenomenon, which has
profound social, psychological, economic, political, and policy
implications. Until recently, Internet gambling has been
understudied by the research community, but now a growing body of
literature is emerging, on all aspects of Internet gambling and its
attendant implications.
As jurisdictions around the world grapple to understand the best
way to respond to Internet gambling from a commercial, regulatory,
and social perspective, scholarly studies of Internet gambling are
becoming an ever more crucial resource. The Handbook of Internet
Gambling consolidates this emerging body of literature into a
single reference volume. Its twenty chapters comprise
groundbreaking contributions from the world s leading authorities
in the commercial, clinical, political and social aspects of
Internet gambling.
It is sure to be a foundational resource for academics,
students, regulators, politicians, policy makers, commercial
providers, and health care professionals who have an interest in
understanding the history, dynamics, and impacts of Internet
gambling in a global context.
Originally published in 1986, this volume brings together
geographical modelling of population change and demographic
analysis of population structures and pattern. These 2 strands are
interwoven in 3 key review chapters that summarize the study of
spatial and temporal patterns of population, the modelling of
spatial populations and the estimation of population processes.
Findings reported include: An account of demographic transition; an
exposé of the myth of ‘no fertility rises’ in the developing
world in the 20th Century; a theory of population accounting;
predicting migration flows for a system of regions; microsimulation
methods to model population change; and demographic and economic
processes integrated in an urban region model.
In 1906, Sir George Newman's 'Infant Mortality: A Social Problem',
one of the most important health studies of the twentieth century,
was published. To commemorate this anniversary, this volume brings
together an interdisciplinary team of leading academics to evaluate
Newman's critical contribution, to review current understandings of
the history of infant and early childhood mortality, especially in
Britain, and to discuss modern approaches to infant health as a
continuing social problem. The volume argues that, even after 100
years of health programmes, scientific advances and medical
interventions, early childhood mortality is still a significant
social problem and it also proposes new ways of defining and
tracking the problem of persistent mortality differentials.
This book argues that China's businesses, and hence China's future
economic development, face a huge crisis in that there is a
considerable "leadership gap" in China, with a shortage of
competent business leaders, at a time when new leadership skills
are required urgently, as China's businesses evolve rapidly and
engage ever more with the global economy. Moreover, the book
argues, training is an undervalued and often marginalised activity
in Chinese companies. The book outlines the nature of this problem,
and goes on to demonstrate that there is a new breed of manager
emerging in China, aware of the need to upgrade management skills,
moving away from skills appropriate in traditional industrial
firms, and emphasising more flexibility, positive engagement with
workers, and competence in the market economy. The book includes an
evaluation of different management approaches in China, reports on
extensive original research, including interviews with practising
managers, and sets out how self-development in widespread, deep and
important.
This book argues that China s businesses, and hence China s
future economic development, face a huge crisis in that there is a
considerable "leadership gap" in China, with a shortage of
competent business leaders, at a time when new leadership skills
are required urgently, as China s businesses evolve rapidly and
engage ever more with the global economy. Moreover, the book
argues, training is an undervalued and often marginalised activity
in Chinese companies. The book outlines the nature of this problem,
and goes on to demonstrate that there is a new breed of manager
emerging in China, aware of the need to upgrade management skills,
moving away from skills appropriate in traditional industrial
firms, and emphasising more flexibility, positive engagement with
workers, and competence in the market economy. The book includes an
evaluation of different management approaches in China, reports on
extensive original research, including interviews with practising
managers, and sets out how self-development in widespread, deep and
important."
In 1906, Sir George Newman's 'Infant Mortality: A Social Problem',
one of the most important health studies of the twentieth century,
was published. To commemorate this anniversary, this volume brings
together an interdisciplinary team of leading academics to evaluate
Newman's critical contribution, to review current understandings of
the history of infant and early childhood mortality, especially in
Britain, and to discuss modern approaches to infant health as a
continuing social problem. The volume argues that, even after 100
years of health programmes, scientific advances and medical
interventions, early childhood mortality is still a significant
social problem and it also proposes new ways of defining and
tracking the problem of persistent mortality differentials.
Internet gambling is a rapidly growing phenomenon, which has
profound social, psychological, economic, political, and policy
implications. Until recently, Internet gambling has been
understudied by the research community, but now a growing body of
literature is emerging, on all aspects of Internet gambling and its
attendant implications. As jurisdictions around the world grapple
to understand the best way to respond to Internet gambling from a
commercial, regulatory, and social perspective, scholarly studies
of Internet gambling are becoming an ever more crucial resource.
The Handbook of Internet Gambling consolidates this emerging body
of literature into a single reference volume. Its twenty chapters
comprise groundbreaking contributions from the world's leading
authorities in the commercial, clinical, political and social
aspects of Internet gambling. It is sure to be a foundational
resource for academics, students, regulators, politicians, policy
makers, commercial providers, and health care professionals who
have an interest in understanding the history, dynamics, and
impacts of Internet gambling in a global context.
Everyday Law for Actors is a resource and reference book, providing
both professional working actors, and those who aspire to be, with
clear, easy-to-read information about the everyday laws they need
to know. The book is intended for actors just starting out, for
those who have been making a living at acting for a long time, and
for every actor in between. All actors can benefit from knowing
more about the everyday law that affects their trade. Even
well-established "stars" with a full team of lawyers, agents,
managers, and business managers will still find this book useful
because they can learn all about that "legalese" and "business
mumbo jumbo" that maybe they never fully understood. Everyday Law
for Actors features short chapters, numerous examples of legal
principles in plain, understandable language, practical
explanations about contract provisions and how to negotiate them,
and useful and concise information about actors' unions, working
with agents and managers, employment laws, landlord-tenant laws,
and more. Actors are artists. But actors must also be smart
business people. They don't call it "show business" for nothing.
With this book in hand, actors will be much better prepared to work
the "business" side of "show business," and will have easy
reference in one manageable volume to the wide variety of legal
information they need to advance their careers.
Arguing that popular digital platforms promote misguided
assumptions about ethics and technology, this book lays out a new
perspective on the relation between technological capacities and
human virtue. The authors criticize the "digital catechism" of
technological idolatry arising from the insular, elite culture of
Silicon Valley. In order to develop digital platforms that promote
human freedom and socio-economic equality, they outline a set of
five "proverbs" for living responsibly in the digital world: (1)
information is not wisdom; (2) transparency is not authenticity;
(3) convergence is not integrity; (4) processing is not judgment;
and (5) storage is not memory. Each chapter ends with a simple
exercise to help users break through the habitual modes of thinking
that our favorite digital applications promote. Drawing from
technical and policy experts, it offers corrective strategies to
address the structural and ideological biases of current platform
architectures, algorithms, user policies, and advertising models.
This book will appeal to scholars and graduate and advanced
undergraduate students investigating the intersections of media,
religion, and ethics, as well as journalists and professionals in
the digital and technological space.
Arguing that popular digital platforms promote misguided
assumptions about ethics and technology, this book lays out a new
perspective on the relation between technological capacities and
human virtue. The authors criticize the "digital catechism" of
technological idolatry arising from the insular, elite culture of
Silicon Valley. In order to develop digital platforms that promote
human freedom and socio-economic equality, they outline a set of
five "proverbs" for living responsibly in the digital world: (1)
information is not wisdom; (2) transparency is not authenticity;
(3) convergence is not integrity; (4) processing is not judgment;
and (5) storage is not memory. Each chapter ends with a simple
exercise to help users break through the habitual modes of thinking
that our favorite digital applications promote. Drawing from
technical and policy experts, it offers corrective strategies to
address the structural and ideological biases of current platform
architectures, algorithms, user policies, and advertising models.
This book will appeal to scholars and graduate and advanced
undergraduate students investigating the intersections of media,
religion, and ethics, as well as journalists and professionals in
the digital and technological space.
Bestselling author Audrey Wood and artist son Bruce create an
undersea counting book that's full of the same vivid imagery and
fun story elements that have made their alphabet books so
successful
It's an undersea countdown in the newest book by bestselling author
Audrey Wood and her dynamic, digital-artist son, Bruce. Follow ten
little fish as they swim along a beautiful ocean reef, one by one
departing from the school for different reasons, eventually leaving
one fellow all alone. What will he do? Along comes another, and
that makes two Soon he becomes a father and she becomes a
mother--with ten little children of their own. The rhyming text
helps readers go from one to ten and back again, and each
illustration pops with all the color and depth of an underwater
playground.
When applying for a new job or promotion many people face the
rigours of an assessment centre. Many organisations, in both the
public and private sectors, use these extended forms of assessment
for selection purposes to guarantee they pick the candidate who
will be the best fit for the company. However candidates often fail
to do themselves justice as they are unaware of the different type
of assessment tasks they may have to undertake. How to Succeed at
an Assessment Centre provides ideal preparation for assessment
events and gives expert advice on all the key issues such as how
the assessments are conducted, how to behave in formal and informal
situations as well as how to prepare for the different forms of
assessment. With a plethora of practice questions, answers and
explanations, How to Succeed at an Assessment Centre gives
essential practical advice on the many different assessment
processes, from group exercises to panel interviews and
presentations.
First published in the 1750s, The Ruins of Palmyra and The Ruins of
Baalbek are a remarkable record of an expedition to the Levant by
three antiquarians - Robert Wood, John Bouverie and James Dawkins -
along with a draftsman, Giovanni Battista Borra. With over 100
engravings of the classical architecture of the two ancient cities
of Palmyra and Baalbek, the volumes represent the earliest-known
examples of monographs on archaeological sites. They were unique in
providing systematic discussion of the sites' physical and human
geography alongside two kinds of pictorial evidence: views of the
ancient sites in their then-present state and detailed plans, with
measurements, of architectural features. This new approach was
immediately copied by antiquarians in the later 18th century and
also had great influence upon Neoclassical architecture in Britain,
Europe and North America. This new edition features reproductions
of all the engravings from the original publications and includes a
new introduction by noted scholar, Benjamin Anderson (Cornell
University, USA).
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Mothman Apologia (Paperback)
Robert Wood Lynn; Foreword by Rae Armantrout
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R536
R444
Discovery Miles 4 440
Save R92 (17%)
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Ships in 10 - 15 working days
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This volume of the Yale Series of Younger Poets explores love,
grief, the opioid epidemic, and coming of age  “Elegiac
and witty.â€â€”Elisa Gabbert, New York Times, “The Best Poetry
of 2022† “These poems name the hurt wrought upon the
meek that makes the elegy, here, as much an exaltation of the
living as a mournful dirge for the land.â€â€”Major Jackson,
Vanderbilt University  The 116th volume of the Yale Series
of Younger Poets, Robert Wood Lynn’s collection of poems explores
the tensions of youth and the saturation points of knowledge: those
moments when the acquisition of understanding overlaps with regret
and becomes a desire to know less. Comprising poems of place set
across the Virginias, this collection includes an episodic elegy
exploring the opioid crisis in the Shenandoah Valley as well as a
separate series of persona poems reimagining the Mothman (West
Virginia’s famed cryptid) reluctantly coming of age in that
state’s mountains and struggling with the utility of warnings.
These are narrative poems of love and grief, built from a
storytelling tradition. Taken together they form an arc
encompassing the experience of growing up, looking away, and
looking back.
Digital technologies have enabled certain opportunities for
industries, societies, and companies to change for the better. The
service sector has essentially evolved through significant
developments in recent decades, such as the increasing adoption of
artificial intelligence (AI) applications and automated
technologies, including service robots, chatbots, and virtual
assistants. Both digital transformation and digital
entrepreneurship are multifaceted areas that relate to varied
emerging technologies that have recently dominated the current
service industry. These technologies serve to enhance various
sociotechnical areas, including communication and collaboration, as
well as co-creating business value and promoting service
automation. Digital Entrepreneurship and Co-Creating Value Through
Digital Encounters contributes to the services' digital
transformation and digital entrepreneurship domain by uncovering
contemporary innovations used in the modern service industry. It
supports modern applications of Industry 4.0, digital
transformation, and entrepreneurship to facilitate value
co-creation for contemporary businesses. Covering topics such as
big data management, industrial relations, and tourist destination
selection, this premier reference source is an ideal resource for
entrepreneurs, business owners and managers, government officials,
policymakers, students and educators of higher education,
librarians, researchers, and academicians.
With more than 3 million members, the nursing profession is the
largest segment of the nation's health care workforce. Working on
the front lines of patient care, nurses can play a vital role in
helping realize the objectives set forth in the 2010 Affordable
Care Act, legislation that represents the broadest health care
overhaul since the 1965 creation of the Medicare and Medicaid
programs. A number of barriers prevent nurses from being able to
respond effectively to rapidly changing health care settings and an
evolving health care system. These barriers need to be overcome to
ensure that nurses are well- positioned to lead change and advance
health. In 2008, The Robert Wood Johnson Foundation (RWJF) and the
IOM launched a two-year initiative to respond to the need to assess
and transform the nursing profession. The IOM appointed the
Committee on the RWJF Initiative on the Future of Nursing, at the
IOM, with the purpose of producing a report that would make
recommendations for an action-oriented blueprint for the future of
nursing. Through its deliberations, the committee developed four
key messages: * Nurses should practice to the full extent of their
education and training. * Nurses should achieve higher levels of
education and training through an improved education system that
promotes seamless academic progression. * Nurses should be full
partners, with physicians and other health care professionals, in
redesigning health care in the United States. * Effective workforce
planning and policy making require better data collection and
information infrastructure. The United States has the opportunity
to transform its health care system, and nurses can and should play
a fundamental role in this transformation. However, the power to
improve the current regulatory, business, and organizational
conditions does not rest solely with nurses; government,
businesses, health care organizations, professional associations,
and the insurance ind
Digital technologies have enabled certain opportunities for
industries, societies, and companies to change for the better. The
service sector has essentially evolved through significant
developments in recent decades, such as the increasing adoption of
artificial intelligence (AI) applications and automated
technologies, including service robots, chatbots, and virtual
assistants. Both digital transformation and digital
entrepreneurship are multifaceted areas that relate to varied
emerging technologies that have recently dominated the current
service industry. These technologies serve to enhance various
sociotechnical areas, including communication and collaboration, as
well as co-creating business value and promoting service
automation. Digital Entrepreneurship and Co-Creating Value Through
Digital Encounters contributes to the services' digital
transformation and digital entrepreneurship domain by uncovering
contemporary innovations used in the modern service industry. It
supports modern applications of Industry 4.0, digital
transformation, and entrepreneurship to facilitate value
co-creation for contemporary businesses. Covering topics such as
big data management, industrial relations, and tourist destination
selection, this premier reference source is an ideal resource for
entrepreneurs, business owners and managers, government officials,
policymakers, students and educators of higher education,
librarians, researchers, and academicians.
Dr. Coppes and his co-Editors have created a comprehensive table of
contents that addresses the full spectrum of food allergies in
children. Articles are presented to be most useful to
pediatricians, as the issue begins with the clinical presentation
and epidemiology of food allergy, and then progresses to the
diagnostic testing and pahthophysiology.? Articles are also
included that are devoted to specific types of food allergy, dairy,
soy, egg, peanut, and tree nut. Finally, articles are also devoted
to living with food allergies, management of allergies in schools
and camps, and therapies for food allergies.
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Nadine Gordimer
Paperback
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R398
R330
Discovery Miles 3 300
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