Make sure your voice gets heard in any situation--and learn to listen, too Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you'll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you'll need to know to get your point across. Thanks to the classic, friendly Dummies style, it's easy to make an impression in e-mails, presentations, virtual events, and in person. Check out these tips from a top communications coach to discover the maser communicator inside you. Learn when to speak less and listen more--and how to listen actively Find win-win solutions, ace interviews, and handle other challenging situations Master global communication with international and intercultural communication tips Be assertive and stay on track in e-mails, letters, virtual meetings, and beyond With Effective Business Communication For Dummies, you'll know what to say, how to say it, and when to talk less and listen more. This is the perfect guide for team members and leaders alike who want to communicate better in all life's situations.

Advance praise for "Get Out of I.T. While You Can." "This simple message eludes many in this world. Our job is to support the business-if people don't get this, success is impossible." -Mike Jones, CIO, Children's Hospital "Craig's book is really about leadership. He articulates a key thought process that drives great leaders at all levels of successful organizations." -Dirk Debbink, president, MSI General "Craig's message is universal. Anyone in any department (not just IT) can benefit from this message. And it applies to private sector and public sectors equally. The more we understand Craig's message in the public sector, the more we can focus on the true business of government." -Matt Miszewski, CIO, State of Wisconsin "Craig's message inspires all employees to realize their role in driving organizational success. A must-hear message for all " -Betty Barhorst, president, Madison Area Technical College "Getting out of IT and into your industry is what it takes to be great in IT. Great message " -Mark Henderson, section head, technical support services, Mayo Clinic "Everyone in IT can benefit from this message. It will get them, their IT organization, their company, and the real customer to a better place." -Judy Murphy, vice president information services, Aurora Healthcare

This widely used, highly readable introduction to structural analysis is specifically designed to support the laboratory work of undergraduates in structural geology courses.

The new third edition includes:
New and amended exercises and redrafted figures to improve clarity
A single fold-out map of the Bree Creek Quadrangle - a mythical site used to help students analyze various aspects of the geologic structures exposed within this quadrangle and ultimately to develop a grand synthesis
A user-friendly spiral binding ideal for work in the lab or out in the field

An Instructor manual CD-ROM for this title is available. Please contact our Higher Education team at [email protected] for more information.

There are game statistics and there are media statistics. The combination of both allows you to gain star power that will outlast your playing time. When you first learned to compete in your chosen sport, you did not become perfect at every aspect of the game in one practice. You won't with the media, either. That's where The Athlete's Media Playbook comes in. With this book you learn how to navigate the media landscape. From understanding the rules of the media game, to executing plays that ensure interview success, to going beyond the interview and building community in a way that makes you more attractive for endorsement contracts, this book is your guide for success. Includes 30 Game Plan Takeaways that help you gain confidence with the media and earn repeat opportunities.

"An electrifying, many-faceted masterwork."--"Booklist"

The beloved explorer Jacques Cousteau witnessed firsthand the complexity and beauty of life on earth and undersea--and watched the toll taken by human activity in the twentieth century. In this magnificent last book, now available for the first time in the United States, Cousteau describes his deeply informed philosophy about protecting our world for future generations. Weaving gripping stories of his adventures throughout, he and coauthor Susan Schiefelbein address the risks we take with human health, the overfishing and sacking of the world's oceans, the hazards of nuclear proliferation, and the environmental responsibility of scientists, politicians, and people of faith. This prescient, clear-sighted book is a remarkable testament to the life and work of one of our greatest modern adventurers.

Advance praise for "Get Out of I.T. While You Can." "This simple message eludes many in this world. Our job is to support the business-if people don't get this, success is impossible." -Mike Jones, CIO, Children's Hospital "Craig's book is really about leadership. He articulates a key thought process that drives great leaders at all levels of successful organizations." -Dirk Debbink, president, MSI General "Craig's message is universal. Anyone in any department (not just IT) can benefit from this message. And it applies to private sector and public sectors equally. The more we understand Craig's message in the public sector, the more we can focus on the true business of government." -Matt Miszewski, CIO, State of Wisconsin "Craig's message inspires all employees to realize their role in driving organizational success. A must-hear message for all " -Betty Barhorst, president, Madison Area Technical College "Getting out of IT and into your industry is what it takes to be great in IT. Great message " -Mark Henderson, section head, technical support services, Mayo Clinic "Everyone in IT can benefit from this message. It will get them, their IT organization, their company, and the real customer to a better place." -Judy Murphy, vice president information services, Aurora Healthcare