This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice. Covering a range of conflict settings, including interpersonal, group, and organizational conflicts, it includes an abundance of real-life case studies that encompass a spectrum of theoretical perspectives. Its emphasis on application makes it highly accessible to students, while expanding their comprehension of conflict theory and practical skills. This new edition features a new chapter presenting key principles students can practice to become more skillful at managing conflict, a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion. This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs. Online resources for instructors, including PowerPoint slides and an instructor's manual, can be found at www.routledge.com/cw/folger.

This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice. Covering a range of conflict settings, including interpersonal, group, and organizational conflicts, it includes an abundance of real-life case studies that encompass a spectrum of theoretical perspectives. Its emphasis on application makes it highly accessible to students, while expanding their comprehension of conflict theory and practical skills. This new edition features a new chapter presenting key principles students can practice to become more skillful at managing conflict, a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion. This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs. Online resources for instructors, including PowerPoint slides and an instructor's manual, can be found at www.routledge.com/cw/folger.

The Emerald Handbook of Group and Team Communication Research considers the current research of group communication scholars, provides an overview of major foci in the discipline, and points toward possible trajectories for future scholarship. It establishes group communication's central role within research on human behaviour and fosters an identity for group communication researchers. This book establishes communication scholarship as essential to group research by exploring the various dimensions of communicating in groups and teams. Communication is fundamental to group research, and the deeper, more nuanced treatment of the subject in this handbook consolidates and expands theory and research in the area.

This volume introduces a series of different data-driven computational methods for analyzing group processes through didactic and tutorial-based examples. Group processes are of central importance to many sectors of society, including government, the military, health care, and corporations. Computational methods are better suited to handle (potentially huge) group process data than traditional methodologies because of their more flexible assumptions and capability to handle real-time trace data. Indeed, the use of methods under the name of computational social science have exploded over the years. However, attention has been focused on original research rather than pedagogy, leaving those interested in obtaining computational skills lacking a much needed resource. Although the methods here can be applied to wider areas of social science, they are specifically tailored to group process research. A number of data-driven methods adapted to group process research are demonstrated in this current volume. These include text mining, relational event modeling, social simulation, machine learning, social sequence analysis, and response surface analysis. In order to take advantage of these new opportunities, this book provides clear examples (e.g., providing code) of group processes in various contexts, setting guidelines and best practices for future work to build upon. This volume will be of great benefit to those willing to learn computational methods. These include academics like graduate students and faculty, multidisciplinary professionals and researchers working on organization and management science, and consultants for various types of organizations and groups.

This volume introduces a series of different data-driven computational methods for analyzing group processes through didactic and tutorial-based examples. Group processes are of central importance to many sectors of society, including government, the military, health care, and corporations. Computational methods are better suited to handle (potentially huge) group process data than traditional methodologies because of their more flexible assumptions and capability to handle real-time trace data. Indeed, the use of methods under the name of computational social science have exploded over the years. However, attention has been focused on original research rather than pedagogy, leaving those interested in obtaining computational skills lacking a much needed resource. Although the methods here can be applied to wider areas of social science, they are specifically tailored to group process research. A number of data-driven methods adapted to group process research are demonstrated in this current volume. These include text mining, relational event modeling, social simulation, machine learning, social sequence analysis, and response surface analysis. In order to take advantage of these new opportunities, this book provides clear examples (e.g., providing code) of group processes in various contexts, setting guidelines and best practices for future work to build upon. This volume will be of great benefit to those willing to learn computational methods. These include academics like graduate students and faculty, multidisciplinary professionals and researchers working on organization and management science, and consultants for various types of organizations and groups.

This volume provides an overview of the methodological issues and challenges inherent in the study of small groups from the perspective of seasoned researchers in communication, psychology and other fields in the behavioral and social sciences. It summarizes the current state of group methods in a format that is readable, insightful, and useful for both new and experienced group researchers. This collection of essays will inspire new and established researchers alike to look beyond their current methodological approaches, covering both traditional and new methods for studying groups and exploring the full range of groups in face-to-face and online settings. The volume will be an important addition to graduate study on group research and will be a valuable reference for established group researchers, consultants and other practitioners. The essays in this volume when considered as a whole will be a contemporary interdisciplinary integration on group research methods.

This volume is the result of a three-year study that investigated the factors associated with the implementation of program changes in a nonprofit community welfare agency. It addresses factors such as administration behavior and perception, its effect on board members, mobility orientation, job satisfaction, and the prediction of program change and will be of interest to management in both the private and non-profit sector as well as students of organizational sociology and psychology.

Innovation in the private and public sectors has been the subject of a great deal of study, since it is central to the economic growth and effective governance of most organizations. Determining the changes needed in an organization is less difficult than determining how to make the changes work. This volume is the result of a three-year study that investigated the factors associated with the implementation of program changes in a nonprofit community welfare agency.

The results of the research showed that a greater understanding of the implementation process was needed, both by the workers and administrators. In addition, factors other than "need" were determined to influence what action is taken to implement the recommendations. This book takes the results of the study and demonstrates how implementation can be successful in an organization.

This work includes factors such as administration behavior and perception, its effect on board members, mobility orientation, job satisfaction, and the prediction of program change and will be of interest to management in both the private and non-profit sector as well as students of organizational sociology and psychology.

The merging of Bristol-based Badgerline and Scottish based GRT Holding saw the creation of FirstBus inn West Yorkshire. After the corporate logo was introduced, local liveries arrived. However, by 1998 First were pushing for its ‘Willow Leaf’ livery and corporate interior as the standard. Former West Yorkshire PTE vehicles were withdrawn and replaced by the standard Volvo/Wrightbus vehicles from 2004. The low-floor era brought in 120 Volvo/Alexander double-deckers and 20 Volvo saloons with Wrightbus bodies. Investment in Bradford and Leeds was apparent, eventually trickling down elsewhere. In 2012 First refreshed the livery with a more pastel colour scheme, as 98 new buses arrived in Leeds from the Olympic games. Newer vehicles were also cascaded into Halifax and Huddersfield. Scott Poole documents the ups and downs of this operator, with a range of previously unpublished images.

This volume provides an overview of the methodological issues and challenges inherent in the study of small groups from the perspective of seasoned researchers in communication, psychology and other fields in the behavioral and social sciences. It summarizes the current state of group methods in a format that is readable, insightful, and useful for both new and experienced group researchers. This collection of essays will inspire new and established researchers alike to look beyond their current methodological approaches, covering both traditional and new methods for studying groups and exploring the full range of groups in face-to-face and online settings. The volume will be an important addition to graduate study on group research and will be a valuable reference for established group researchers, consultants and other practitioners. The essays in this volume when considered as a whole will be a contemporary interdisciplinary integration on group research methods.

Satan in America tells the story of America's complicated relationship with the devil. "New light" evangelists of the eighteenth century, enslaved African Americans, demagogic politicians, and modern American film-makers have used the devil to damn their enemies, explain the nature of evil and injustice, mount social crusades, construct a national identity, and express anxiety about matters as diverse as the threat of war to the dangers of deviant sexuality. The idea of the monstrous and the bizarre providing cultural metaphors that interact with historical change is not new. Poole takes a new tack by examining this idea in conjunction with the concerns of American religious history. The book shows that both the range and the scope of American religiousness made theological evil an especially potent symbol. Satan appears repeatedly on the political, religious, and cultural landscape of the United States, a shadow self to the sunny image of American progress and idealism.

Monsters arrived in 2011aand now they are back. Not only do they continue to live in our midst, but, as historian Scott Poole shows, these monsters are an important part of our pastaa hideous obsession America cannot seem to escape. Poole's central argument in Monsters in America is that monster tales intertwine with America's troubled history of racism, politics, class struggle, and gender inequality. The second edition of Monsters leads readers deeper into America's tangled past to show how monsters continue to haunt contemporary American ideology. By adding new discussions of the American West, Poole focuses intently on the Native American experience. He reveals how monster stories went west to Sand Creek and Wounded Knee, bringing the preoccupation with monsters into the twentieth century through the American Indian Movement. In his new preface and expanded conclusion, Poole's tale connects to the presentaillustrating the relationship between current social movements and their historical antecedents. This proven textbook also studies the social location of contemporary horror films, exploring, for example, how Get Out emerged from the context of the Black Lives Matter movement. Finally, in the new section "American Carnage," Poole challenges readers to assess what their own monster tales might be and how our sordid past horrors express themselves in our present cultural anxieties. By the end of the book, Poole cautions that America's monsters aren't going away anytime soon. If specters of the past still haunt our present, they may yet invade our future. Monsters are here to stay.

In 2018, five gas buses using Scania NU280D chassis with stylish AD E40D MMC City bodywork were presented by Nottingham City Council. Then 2019 saw the arrival of another sixty-seven new gas buses, working a variety of routes around the city. The 120 gas buses now operating in the city have impressive environmental credentials, offering an 80 per cent reduction in harmful pollutants. Passengers have also enjoyed greater comfort, with super-fast WiFi, USB charging sockets and audio and visual stop announcements. Here, Scott Poole offers an interesting selection of photographs illustrating these remarkable new buses.

As operations in Afghanistan and Iraq demonstrate, America's adversaries are capable of manipulating domestic and international media with lies, distortion and propaganda disseminated via the internet or media outlets. The U.S. military's inability to dominate the global information environment, as it does on conventional battlefields, represents a strategic and operational weakness that must be addressed. This study investigates the roles and responsibilities of deployed military public affairs officers as they pertain to influencing selected target audiences in order to gain and maintain popular support. Current and past doctrine is examined, along with marketing and advertising practices to determine military applicability. The research explores mass communication theories and techniques to improve public affairs officers' ability to influence these key audiences. This study concludes that influencing audiences, to include the U.S. domestic audience is the primary role and responsibility of military public affairs officers. Recommendations in this study include altering Public Affairs Joint and Service doctrine to reflect the responsibility for public affairs officers to influence their audiences and change public affairs training to teach mass communication theories that are designed to influence their audiences.

The captivating, colorful, and controversial history of South Carolina continues to warrant fresh explorations. In this sweeping story of defining episodes in the state's history, accomplished historians Jack Bass and W. Scott Poole trace the importance of race relations, historical memory, and cultural life in the progress of the Palmetto State from its colonial inception to the present day.
In the discussion of contemporary South Carolina that makes up the majority of this volume, the authors map the ways through which hard-won economic and civil rights advancements, a succession of progressive state leaders, and federal court mandates operated in tandem to bring a largely peaceful end to the Jim Crow era in South Carolina, in stark contrast to the violence wrought elsewhere in the South. This volume speaks directly to the connections between the state's past, present, and future, and it serves as a valuable point of entrance for new inquiries into South Carolina's diverse and complex heritage.

The role of the larynx has often been overlooked as an important factor in vibrato production on the bassoon. In 2004, Dr. Scott Pool sought to find answers to his questions regarding vibrato production and the function of the throat. His observations revealed new revelations into how the larynx played a key role in this important element of bassoon tone and technique. By understanding how the larynx affected bassoon vibrato, Dr. Pool was able to apply new insightful information to both his own performance and teaching strategies. Both teachers and performers of the bassoon (and other wind instrument) will want to read this study, which discusses the mechanics behind the larynx and vibrato as an important element of musical artistry.

The most focused and detailed history of southern conservatism to date. Near Appomattox, during a cease-fire in the final hours of the Civil War, Confederate general Martin R. Gary harangued his troops to stand fast and not lay down their arms. Stinging the soldiers' home-state pride, Gary reminded them that "South Carolinians never surrender." By focusing on a reactionary hotbed within a notably conservative state--South Carolina's hilly western "upcountry" --W. Scott Poole chronicles the rise of a post-Civil War southern culture of defiance whose vestiges are still among us. The Society of the rustic antebellum upcountry, Poole writes, clung to a set of values that emphasized white supremacy, economic independence, masculine honor, evangelical religion, and a rejection of modernity. In response to the Civil War and its aftermath, this amorphous tradition cohered into the Lost Cause myth, by which southerners claimed moral victory despite military defeat. It was a force that would undermine Reconstruction and, as Poole shows in chapters on religion, gender, and politics, weave its way into nearly every dimension of white southern life. Poole traces the evolution of Lost Cause ideology in South Carolina from its prewar genesis through Reconstruction and the New South era, from its romanticized agrarian roots to its appropriation by the entrepreneurial middle-class. Focused but malleable, Lost Cause conservatism informed a variety of social movements in the postbellum period, from the Ku Klux Klan to the ostensibly progressive Populists. The Lost Cause's shadow still looms over the South, Poole argues, in contemporary controversies such as those over the display of the Confederate flag.Never Surrender brings new clarity to the intellectual history of southern conservatism and the South's collective memory of the Civil War.

Near Appomattox, during a cease-fire in the final hours of the Civil War, Confederate general Martin R. Gary harangued his troops to stand fast and not lay down their arms. Stinging the soldiers' home-state pride, Gary reminded them that "South Carolinians never surrender." By focusing on a reactionary hotbed within a notably conservative state--South Carolina's hilly western "upcountry"--W. Scott Poole chronicles the rise of a post-Civil War southern culture of defiance whose vestiges are still among us. The society of the rustic antebellum upcountry, Poole writes, clung to a set of values that emphasized white supremacy, economic independence, masculine honor, evangelical religion, and a rejection of modernity. In response to the Civil War and its aftermath, this amorphous tradition cohered into the Lost Cause myth, by which southerners claimed moral victory despite military defeat. It was a force that would undermine Reconstruction and, as Poole shows in chapters on religion, gender, and politics, weave its way into nearly every dimension of white southern life. The Lost Cause's shadow still looms over the South, Poole argues, in contemporary controversies such as those over the display of the Confederate flag. Never Surrender brings new clarity to the intellectual history of southern conservatism and the South's collective memory of the Civil War.

Satan in America tells the story of America's complicated relationship with the devil. 'New light' evangelists of the eighteenth century, enslaved African Americans, demagogic politicians, and modern American film-makers have used the devil to damn their enemies, explain the nature of evil and injustice, mount social crusades, construct a national identity, and express anxiety about matters as diverse as the threat of war to the dangers of deviant sexuality. The idea of the monstrous and the bizarre providing cultural metaphors that interact with historical change is not new. Poole takes a new tack by examining this idea in conjunction with the concerns of American religious history. The book shows that both the range and the scope of American religiousness made theological evil an especially potent symbol. Satan appears repeatedly on the political, religious, and cultural landscape of the United States, a shadow self to the sunny image of American progress and idealism.