This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice. Covering a range of conflict settings, including interpersonal, group, and organizational conflicts, it includes an abundance of real-life case studies that encompass a spectrum of theoretical perspectives. Its emphasis on application makes it highly accessible to students, while expanding their comprehension of conflict theory and practical skills. This new edition features a new chapter presenting key principles students can practice to become more skillful at managing conflict, a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion. This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs. Online resources for instructors, including PowerPoint slides and an instructor's manual, can be found at www.routledge.com/cw/folger.

This volume introduces a series of different data-driven computational methods for analyzing group processes through didactic and tutorial-based examples. Group processes are of central importance to many sectors of society, including government, the military, health care, and corporations. Computational methods are better suited to handle (potentially huge) group process data than traditional methodologies because of their more flexible assumptions and capability to handle real-time trace data. Indeed, the use of methods under the name of computational social science have exploded over the years. However, attention has been focused on original research rather than pedagogy, leaving those interested in obtaining computational skills lacking a much needed resource. Although the methods here can be applied to wider areas of social science, they are specifically tailored to group process research. A number of data-driven methods adapted to group process research are demonstrated in this current volume. These include text mining, relational event modeling, social simulation, machine learning, social sequence analysis, and response surface analysis. In order to take advantage of these new opportunities, this book provides clear examples (e.g., providing code) of group processes in various contexts, setting guidelines and best practices for future work to build upon. This volume will be of great benefit to those willing to learn computational methods. These include academics like graduate students and faculty, multidisciplinary professionals and researchers working on organization and management science, and consultants for various types of organizations and groups.

This volume is the result of a three-year study that investigated the factors associated with the implementation of program changes in a nonprofit community welfare agency. It addresses factors such as administration behavior and perception, its effect on board members, mobility orientation, job satisfaction, and the prediction of program change and will be of interest to management in both the private and non-profit sector as well as students of organizational sociology and psychology.

Satan in America tells the story of America's complicated relationship with the devil. "New light" evangelists of the eighteenth century, enslaved African Americans, demagogic politicians, and modern American film-makers have used the devil to damn their enemies, explain the nature of evil and injustice, mount social crusades, construct a national identity, and express anxiety about matters as diverse as the threat of war to the dangers of deviant sexuality. The idea of the monstrous and the bizarre providing cultural metaphors that interact with historical change is not new. Poole takes a new tack by examining this idea in conjunction with the concerns of American religious history. The book shows that both the range and the scope of American religiousness made theological evil an especially potent symbol. Satan appears repeatedly on the political, religious, and cultural landscape of the United States, a shadow self to the sunny image of American progress and idealism.

"Theories of Small Groups: Interdisciplinary Perspectives is a book that will make a significant difference in how those interested in the study of small groups think and pursue inquiry about them. In this impressive collection of original essays, the reader is introduced to nine different perspectives that have guided the development of theories and research concerning the nature of group processes. Drawing on the efforts of numerous scholars with backgrounds in biological and social sciences, editors Scott Poole and Andrea Hollingshead provide a useful vehicle for the emergence of enriched understandings of the behavior of groups, enhancing the integration of such knowledge, and the prospects for substantial increases in genuinely interdisciplinary scholarship." -Dennis S. Gouran, The Pennsylvania State University People live in groups, work in groups, and play in groups. As a result, groups have been a focus of study across the social and behavioral sciences. Although it has been actively pursued within individual disciplines and sub-disciplines, group research as a whole remains fragmented and discipline-bounded. Theories of Small Groups: Interdisciplinary Perspectives brings together the threads that unify the field of group research. The book is designed to define and describe theoretical perspectives on groups and to highlight select research findings within those perspectives. In this text, editors Marshall Scott Poole and Andrea B. Hollingshead capitalize on the theoretical advances made over the last fifty years by integrating models and theories of small groups into a set of nine general theoretical perspectives. Theories of Small Groups is the first book to assess, synthesize, integrate, and evaluate the body of theory and research on small groups across disciplinary boundaries. Key Features Offers an interdisciplinary approach to group research with contributions from authors across many fields Includes nine theoretical perspectives, each written by an author team composed of experts who have conducted independent research within that perspective Organizes chapters in a similar format to easily compare the basic premises and findings examined across the various perspectives covered Concludes with a chapter that compares and contrasts the nine perspectives in the form of seven "touchstones"- boundaries/embeddedness; competition, conflict and interdependence; causality; regulation of interaction; risk/uncertainty; cognition/intentionality, and time Theories of Small Groups summarizes the current state of group theory and research in a brief volume that can be used by researchers and in graduate courses that will train the next generation of group scholars. It is an excellent supplementary textbook for graduate courses on small groups in many disciplines, including Communication, Psychology, Management, Sociology, Political Science, and Education.

Satan in America tells the story of America's complicated relationship with the devil. 'New light' evangelists of the eighteenth century, enslaved African Americans, demagogic politicians, and modern American film-makers have used the devil to damn their enemies, explain the nature of evil and injustice, mount social crusades, construct a national identity, and express anxiety about matters as diverse as the threat of war to the dangers of deviant sexuality. The idea of the monstrous and the bizarre providing cultural metaphors that interact with historical change is not new. Poole takes a new tack by examining this idea in conjunction with the concerns of American religious history. The book shows that both the range and the scope of American religiousness made theological evil an especially potent symbol. Satan appears repeatedly on the political, religious, and cultural landscape of the United States, a shadow self to the sunny image of American progress and idealism.

The Emerald Handbook of Group and Team Communication Research considers the current research of group communication scholars, provides an overview of major foci in the discipline, and points toward possible trajectories for future scholarship. It establishes group communication's central role within research on human behaviour and fosters an identity for group communication researchers. This book establishes communication scholarship as essential to group research by exploring the various dimensions of communicating in groups and teams. Communication is fundamental to group research, and the deeper, more nuanced treatment of the subject in this handbook consolidates and expands theory and research in the area.

This volume introduces a series of different data-driven computational methods for analyzing group processes through didactic and tutorial-based examples. Group processes are of central importance to many sectors of society, including government, the military, health care, and corporations. Computational methods are better suited to handle (potentially huge) group process data than traditional methodologies because of their more flexible assumptions and capability to handle real-time trace data. Indeed, the use of methods under the name of computational social science have exploded over the years. However, attention has been focused on original research rather than pedagogy, leaving those interested in obtaining computational skills lacking a much needed resource. Although the methods here can be applied to wider areas of social science, they are specifically tailored to group process research. A number of data-driven methods adapted to group process research are demonstrated in this current volume. These include text mining, relational event modeling, social simulation, machine learning, social sequence analysis, and response surface analysis. In order to take advantage of these new opportunities, this book provides clear examples (e.g., providing code) of group processes in various contexts, setting guidelines and best practices for future work to build upon. This volume will be of great benefit to those willing to learn computational methods. These include academics like graduate students and faculty, multidisciplinary professionals and researchers working on organization and management science, and consultants for various types of organizations and groups.

In a world of organizations that are in constant change, scholars have long sought to understand and explain how they change. This book introduces research methods that are specifically designed to support the development and evaluation of organizational process theories. The authors are a group of highly regarded experts who have been doing collaborative research on change and development for many years.

This volume provides an overview of the methodological issues and challenges inherent in the study of small groups from the perspective of seasoned researchers in communication, psychology and other fields in the behavioral and social sciences. It summarizes the current state of group methods in a format that is readable, insightful, and useful for both new and experienced group researchers. This collection of essays will inspire new and established researchers alike to look beyond their current methodological approaches, covering both traditional and new methods for studying groups and exploring the full range of groups in face-to-face and online settings. The volume will be an important addition to graduate study on group research and will be a valuable reference for established group researchers, consultants and other practitioners. The essays in this volume when considered as a whole will be a contemporary interdisciplinary integration on group research methods.

Innovation in the private and public sectors has been the subject of a great deal of study, since it is central to the economic growth and effective governance of most organizations. Determining the changes needed in an organization is less difficult than determining how to make the changes work. This volume is the result of a three-year study that investigated the factors associated with the implementation of program changes in a nonprofit community welfare agency.

The results of the research showed that a greater understanding of the implementation process was needed, both by the workers and administrators. In addition, factors other than "need" were determined to influence what action is taken to implement the recommendations. This book takes the results of the study and demonstrates how implementation can be successful in an organization.

This work includes factors such as administration behavior and perception, its effect on board members, mobility orientation, job satisfaction, and the prediction of program change and will be of interest to management in both the private and non-profit sector as well as students of organizational sociology and psychology.

This volume provides an overview of the methodological issues and challenges inherent in the study of small groups from the perspective of seasoned researchers in communication, psychology and other fields in the behavioral and social sciences. It summarizes the current state of group methods in a format that is readable, insightful, and useful for both new and experienced group researchers. This collection of essays will inspire new and established researchers alike to look beyond their current methodological approaches, covering both traditional and new methods for studying groups and exploring the full range of groups in face-to-face and online settings. The volume will be an important addition to graduate study on group research and will be a valuable reference for established group researchers, consultants and other practitioners. The essays in this volume when considered as a whole will be a contemporary interdisciplinary integration on group research methods.

In a world of organizations that are in constant change scholars have long sought to understand and explain how they change. This book introduces research methods that are specifically designed to support the development and evaluation of organizational process theories. The authors are a group of highly regarded experts who have been doing collaborative research on change and development for many years.

This is a reprint of a classic work of research on innovation first published in 1989. Resulting from the Minnesota Innovation Research Program (MIRP), the book includes a revised and expanded Preface and will complement the three other books growing out of the program, all published by Oxford--The Innovation Journey (1999), Organizational Change Processes: Theory and Methods for Research (2000), and Handbook of Organizational Change and Development (coming 2001).

The merging of Bristol-based Badgerline and Scottish based GRT Holding saw the creation of FirstBus inn West Yorkshire. After the corporate logo was introduced, local liveries arrived. However, by 1998 First were pushing for its ‘Willow Leaf’ livery and corporate interior as the standard. Former West Yorkshire PTE vehicles were withdrawn and replaced by the standard Volvo/Wrightbus vehicles from 2004. The low-floor era brought in 120 Volvo/Alexander double-deckers and 20 Volvo saloons with Wrightbus bodies. Investment in Bradford and Leeds was apparent, eventually trickling down elsewhere. In 2012 First refreshed the livery with a more pastel colour scheme, as 98 new buses arrived in Leeds from the Olympic games. Newer vehicles were also cascaded into Halifax and Huddersfield. Scott Poole documents the ups and downs of this operator, with a range of previously unpublished images.

Monsters arrived in 2011aand now they are back. Not only do they continue to live in our midst, but, as historian Scott Poole shows, these monsters are an important part of our pastaa hideous obsession America cannot seem to escape. Poole's central argument in Monsters in America is that monster tales intertwine with America's troubled history of racism, politics, class struggle, and gender inequality. The second edition of Monsters leads readers deeper into America's tangled past to show how monsters continue to haunt contemporary American ideology. By adding new discussions of the American West, Poole focuses intently on the Native American experience. He reveals how monster stories went west to Sand Creek and Wounded Knee, bringing the preoccupation with monsters into the twentieth century through the American Indian Movement. In his new preface and expanded conclusion, Poole's tale connects to the presentaillustrating the relationship between current social movements and their historical antecedents. This proven textbook also studies the social location of contemporary horror films, exploring, for example, how Get Out emerged from the context of the Black Lives Matter movement. Finally, in the new section "American Carnage," Poole challenges readers to assess what their own monster tales might be and how our sordid past horrors express themselves in our present cultural anxieties. By the end of the book, Poole cautions that America's monsters aren't going away anytime soon. If specters of the past still haunt our present, they may yet invade our future. Monsters are here to stay.

Organizational change and innovation are central and enduring issues in management theory and practice. Dramatic changes in population demographics, technology, competitive survival, and social, economic, and environmental health and sustainability concerns means the need to understand how organizations repond to these shifts through change and innovation has never been greater. Why and what organizations change is generally well known; how organizations change is therefore the central focus of this Handbook. It focuses on processes of change - or the sequence of events in which organizational characteristics and activities change and develop over time - and the factors that influence these processes, with the organization as the central unit of analysis. Across the diverse and wide-ranging contributions, three central questions evolve: what is the nature of change and process?; what are the key concepts and models for understanding organization change and innovation?; and how should we study change and innovation? This Handbook presents critical evolving scholarship from leading experts across a range of disciplines, and explores its implications for future research and practice.

Yorkshire boasts some of the most interesting countryside and urban areas in the country, and public transport has contributed to this across the years. The 1920s saw the rise of the motorbus until it was the main source of public transport, resulting in some tramway systems being abandoned during the 1930s, while other systems were replaced by trolleybuses. The bus would take passengers to and from work, home and at weekends and holidays to the coast and into London, Edinburgh, Cardiff and beyond. As bus operators grew their fleets, they worked with British Railways to build up bus services. Huddersfield Corporation solely operated the trolleybuses, while the JOC with British Railways operated the motorbus fleet. The new PTEs of the 1970s saw more changes, and a great degree of variety came onto the scene as the result of deregulation in 1985. Here, Scott Poole takes us from the halcyon days of municipal pride through the colourful days of deregulation to the new corporate image of the big three: Arriva, First and Stagecoach.

As operations in Afghanistan and Iraq demonstrate, America's adversaries are capable of manipulating domestic and international media with lies, distortion and propaganda disseminated via the internet or media outlets. The U.S. military's inability to dominate the global information environment, as it does on conventional battlefields, represents a strategic and operational weakness that must be addressed. This study investigates the roles and responsibilities of deployed military public affairs officers as they pertain to influencing selected target audiences in order to gain and maintain popular support. Current and past doctrine is examined, along with marketing and advertising practices to determine military applicability. The research explores mass communication theories and techniques to improve public affairs officers' ability to influence these key audiences. This study concludes that influencing audiences, to include the U.S. domestic audience is the primary role and responsibility of military public affairs officers. Recommendations in this study include altering Public Affairs Joint and Service doctrine to reflect the responsibility for public affairs officers to influence their audiences and change public affairs training to teach mass communication theories that are designed to influence their audiences.

The captivating, colorful, and controversial history of South Carolina continues to warrant fresh explorations. In this sweeping story of defining episodes in the state's history, accomplished historians Jack Bass and W. Scott Poole trace the importance of race relations, historical memory, and cultural life in the progress of the Palmetto State from its colonial inception to the present day.
In the discussion of contemporary South Carolina that makes up the majority of this volume, the authors map the ways through which hard-won economic and civil rights advancements, a succession of progressive state leaders, and federal court mandates operated in tandem to bring a largely peaceful end to the Jim Crow era in South Carolina, in stark contrast to the violence wrought elsewhere in the South. This volume speaks directly to the connections between the state's past, present, and future, and it serves as a valuable point of entrance for new inquiries into South Carolina's diverse and complex heritage.