HRM is a core element public service organizations, whose employees are often their most valuable resource. This outstanding book tackles the subject head on, bringing together cutting-edge research from a range of respected international authors.

This text tackles the subject of human resource management (HRM) in the public sector, bringing together research from a range of respected international authors. Key issues covered include the relationship between HRM and organizational performance, and managing cultural change and the work-life balance.

Public-Private partnerships are an increasing aspect of the delivery of public policies and services across the world. This book is the first to draw upon a range of disciplines to offer theoretical perspectives upon their analysis as well as a range of case-studies of their management from around the world. It also offers a number of frameworks for the evaluation of their management. This book will be of interest to students of public policy and public management, whether at the undergraduate or postgraduate level.

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include:

• the use of figures, tables and boxes to highlight ideas and concepts of central importance
• a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice
• clear learning objectives for each chapter with suggestions for further reading.
  Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include:

• the use of figures, tables and boxes to highlight ideas and concepts of central importance
• a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice
• clear learning objectives for each chapter with suggestions for further reading.
  Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

Contents:
Introduction
Understanding public - private partnerships in international perspective: globally convergent or nationally divergent phenomena? Stephen P Osborne
Part I Understanding public - private partnerships
1. The theory of partnerships - why have partnership? Ron McQuaid
2. Public - private partnerships: sectoral comparisons Peter Carroll and Peter Steane
3. Public - private partnerships. Rethinking the boundary between public and private law Gavin Drewry
4. Understanding the process of public - private partnerships Stephen P Osborne and Vic Murray
5. Governing public - private partnerships. Analysing and managing processes and institutional characteristics of public - private partnerships Erik-Hans Klijn and Geert Teisman
Part II Understanding and contrasting public contexts for public - private partnerships
6. Public - private partnerships in the United States: historical patterns and current trends Lynne Moulton and Helmut K Anheier
7. Public - private partnerships and the 'new Labour' government in Britain Peter K Falconer and Kathleen Ross
8. The East Asia region: do public - private partnerships make sense? Richard Common
9. The decline of the Leviathan: state, market and civil society in South-east Asia Gerald Clarke
Part III Public - private partnerships in international perspective: practice and management
10. Public - private partnerships in the European Union. Officially suspect, in daily practice embraced Geert Teisman and Erik-Hans Klijn
11. Transforming the state into a partner in cooperative development. An evaluation of NGO - government partnership in the Philippines Teresa S Encarnacion Tadem
12. The propensity, persistence and performance of public - private partnerships in Sweden Sven-Olof Collin and Lennert Hansson
13. Partnerships in Pittsburgh: the evaluation of complex local initiatives Brian Jacobs
14. Rural Action for the Environment in the UK: developing partnerships and promoting learning through networks Mike Tricker
15. Building 'active' partnerships in aid-recipient countries: lessons from a rural development project in Bangladesh David Lewis
16. Partnership between local government and the local community in the area of social policy: an Hungarian experience Gyorgy Jenei and Anna Vari
Part IV Evaluating public - private partnerships
17. Evaluating the impact of public - private partnerships: a Canadian perspective Vic Murray
18. What makes partnerships work? Chris Huxham and Siv Vangen
19. NGO partners: the characteristics of effective development partnerships John Hailey
Conclusions A one-way street or two-way traffic? Can public-private partnerships impact upon the policy making process? Kathleen Ross and Stephen P Osborne

This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.

This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.