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Offers state of the art scholarship on the perspective known as the
Communicative Constitution of Organizations (CCO) CCO is a rapidly
growing area globally Scholarship thus far has primarily been
through journals; this book will fill a niche This topic is
relevant to both communication and business scholars, and will have
interdisciplinary appeal across both subject areas A useful
addition to the field given current conversations around diveristy
and inclusion in organizations, as an organization's communication
structure relates to these issues directly Offers a unique outlook
on how communication accounts for the emergence, change, and
continuity of organizations and organizing practices Exposes the
theoretical and methodological underpinnings of CCO, displays its
empirical diversity, and articulates its future trajectory Offers a
central statement of CCO's contributions to the fields of
organization studies, communication and management The Handbook
will be of interest to organization studies and communication
scholars, faculty, and graduate and advanced undergraduate
students, as well as anyone associated with CCO theorizing seeking
a comprehensive overview of the theoretical, methodological, and
practical tenets of this growing area
This book accounts for the transformation of organizations in a
post-bureaucratic era by bringing a communicational lens to the
ontological discussion on organization/disorganization, offering a
conceptual and methodological toolbox for studying dis/organization
as communication. Increasingly, scholars acknowledge that
communication is constitutive of organization; because meaning is
always indeterminate, communication also (and simultaneously)
generates disorganization. The book synthesizes the major
theoretical trends and empirical studies in communication that
engage with dis/organization. Drawing on dialectics, relational
ontologies, critical theory, systems theory, and affect thinking,
the first part of the book offers communicational explanations of
how dis/organization unfolds. The second part of the book grounds
this theoretical reflection, providing empirical studies that
mobilize diverse methodological and analytical frameworks (e.g.,
ethnography, situational, interactional and genre analysis) for
studying the practices of dis/organization. Overall, the book
exposes organizations (and organizing processes) as significantly
messier, irrational (or a-rational), and paradoxical than scholars
of organization typically think. It also offers readers the
conceptual and methodological tools to understand these complex
processes as communication. This book will be essential reading for
scholars in organizational communication or management and
organization studies, together with senior undergraduate and
graduate students studying organizational communication,
organizational discourse, discourse analysis (including rhetoric,
semiotics, pragmatism, narratology) and courses in management
studies. It will also be richly rewarding for organizational
consultants, managers and executives.
The Work of Communication: Relational Perspectives on Working and
Organizing in Contemporary Capitalism revolves around a two-part
question: "What have work and organization become under
contemporary capitalism-and how should organization studies
approach them?" Changes in the texture of capitalism, heralded by
social and organizational theorists alike, increasingly focus
attention on communication as both vital to the conduct of work and
as imperative to organizational performance. Yet most accounts of
communication in organization studies fail to understand an
alternate sense of the "work of communication" in the constitution
of organizations, work practices, and economies. This book responds
to that lack by portraying communicative practices-as opposed to
individuals, interests, technologies, structures, organizations, or
institutions-as the focal units of analysis in studies of the
social and organizational problems occasioned by contemporary
capitalism. Rather than suggesting that there exists a canonically
"correct" route communicative analyses must follow, The Work of
Communication: Relational Perspectives on Working and Organizing in
Contemporary Capitalism explores the value of transcending
longstanding divides between symbolic and material factors in
studies of working and organizing. The recognition of dramatic
shifts in technological, economic, and political forces, along with
deep interconnections among the myriad of factors shaping working
and organizing, sows doubts about whether organization studies is
up to the vital task of addressing the social problems capitalism
now creates. Kuhn, Ashcraft, and Cooren argue that novel insights
into those social problems are possible if we tell different
stories about working and organizing. To aid authors of those
stories, they develop a set of conceptual resources that they
capture under the mantle of communicative relationality. These
resources allow analysts to profit from burgeoning interest in
notions such as sociomateriality, posthumanism, performativity, and
affect. It goes on to illustrate the benefits that investigations
of work and organization can realize from communicative
relationality by presenting case studies that analyze (a) the
becoming of an idea, from its inception to solidification, (b) the
emergence of what is taken to be the "the product" in high-tech
startup entrepreneurship, and (c) the branding of work (in this
case, academic writing and commercial aviation) through affective
economies. Taken together, the book portrays "the work of
communication" as simultaneously about how work in the "new
economy" revolves around communicative practice and about how
communication serves as a mode of explanation with the potential to
cultivate novel stories about working and organizing. Aimed at
academics, researchers, and policy makers, this book's goal is to
make tangible the contributions of communication for thinking about
contemporary social and organizational problems.
Counter-Narratives and Organization brings the concept of
"counter-narrative" into an organizational context, illuminating
these complex elements of communication as intrinsic yet largely
unexplored aspect of organizational storytelling. Departing from
dialogical, emergent and processual perspectives on "organization,"
the individual chapters focus on the character of
counter-narratives, along with their performative aspects, by
addressing questions such as: how do some narratives gain dominance
over others? how do narratives intersect, relate and reinforce each
other how are organizational members and external stakeholders
engaged in the telling and re-telling of the organization? The
empirical case studies provide much needed insights on the function
of counter-narratives for individuals, professionals and
organizations in navigating, challenging, negotiating and replacing
established dominant narratives about "who we are," "what we
believe," "what we do" as a collective. The book has an
interdisciplinary scope, drawing together ideas from both
storytelling in organization studies, the communicative
constitution of organization (CCO) from organizational
communication, and traditional narratology from humanities.
Counter-Narratives and Organization reflects an ambition to spark
readers' imagination, recognition, and discussion of organization
and counter-narratives, offering a route to bring this important
concept to the center of our understandings of organization.
The Work of Communication: Relational Perspectives on Working and
Organizing in Contemporary Capitalism revolves around a two-part
question: "What have work and organization become under
contemporary capitalism-and how should organization studies
approach them?" Changes in the texture of capitalism, heralded by
social and organizational theorists alike, increasingly focus
attention on communication as both vital to the conduct of work and
as imperative to organizational performance. Yet most accounts of
communication in organization studies fail to understand an
alternate sense of the "work of communication" in the constitution
of organizations, work practices, and economies. This book responds
to that lack by portraying communicative practices-as opposed to
individuals, interests, technologies, structures, organizations, or
institutions-as the focal units of analysis in studies of the
social and organizational problems occasioned by contemporary
capitalism. Rather than suggesting that there exists a canonically
"correct" route communicative analyses must follow, The Work of
Communication: Relational Perspectives on Working and Organizing in
Contemporary Capitalism explores the value of transcending
longstanding divides between symbolic and material factors in
studies of working and organizing. The recognition of dramatic
shifts in technological, economic, and political forces, along with
deep interconnections among the myriad of factors shaping working
and organizing, sows doubts about whether organization studies is
up to the vital task of addressing the social problems capitalism
now creates. Kuhn, Ashcraft, and Cooren argue that novel insights
into those social problems are possible if we tell different
stories about working and organizing. To aid authors of those
stories, they develop a set of conceptual resources that they
capture under the mantle of communicative relationality. These
resources allow analysts to profit from burgeoning interest in
notions such as sociomateriality, posthumanism, performativity, and
affect. It goes on to illustrate the benefits that investigations
of work and organization can realize from communicative
relationality by presenting case studies that analyze (a) the
becoming of an idea, from its inception to solidification, (b) the
emergence of what is taken to be the "the product" in high-tech
startup entrepreneurship, and (c) the branding of work (in this
case, academic writing and commercial aviation) through affective
economies. Taken together, the book portrays "the work of
communication" as simultaneously about how work in the "new
economy" revolves around communicative practice and about how
communication serves as a mode of explanation with the potential to
cultivate novel stories about working and organizing. Aimed at
academics, researchers, and policy makers, this book's goal is to
make tangible the contributions of communication for thinking about
contemporary social and organizational problems.
Counter-Narratives and Organization brings the concept of
"counter-narrative" into an organizational context, illuminating
these complex elements of communication as intrinsic yet largely
unexplored aspect of organizational storytelling. Departing from
dialogical, emergent and processual perspectives on "organization,"
the individual chapters focus on the character of
counter-narratives, along with their performative aspects, by
addressing questions such as: how do some narratives gain dominance
over others? how do narratives intersect, relate and reinforce each
other how are organizational members and external stakeholders
engaged in the telling and re-telling of the organization? The
empirical case studies provide much needed insights on the function
of counter-narratives for individuals, professionals and
organizations in navigating, challenging, negotiating and replacing
established dominant narratives about "who we are," "what we
believe," "what we do" as a collective. The book has an
interdisciplinary scope, drawing together ideas from both
storytelling in organization studies, the communicative
constitution of organization (CCO) from organizational
communication, and traditional narratology from humanities.
Counter-Narratives and Organization reflects an ambition to spark
readers' imagination, recognition, and discussion of organization
and counter-narratives, offering a route to bring this important
concept to the center of our understandings of organization.
This book accounts for the transformation of organizations in a
post-bureaucratic era by bringing a communicational lens to the
ontological discussion on organization/disorganization, offering a
conceptual and methodological toolbox for studying dis/organization
as communication. Increasingly, scholars acknowledge that
communication is constitutive of organization; because meaning is
always indeterminate, communication also (and simultaneously)
generates disorganization. The book synthesizes the major
theoretical trends and empirical studies in communication that
engage with dis/organization. Drawing on dialectics, relational
ontologies, critical theory, systems theory, and affect thinking,
the first part of the book offers communicational explanations of
how dis/organization unfolds. The second part of the book grounds
this theoretical reflection, providing empirical studies that
mobilize diverse methodological and analytical frameworks (e.g.,
ethnography, situational, interactional and genre analysis) for
studying the practices of dis/organization. Overall, the book
exposes organizations (and organizing processes) as significantly
messier, irrational (or a-rational), and paradoxical than scholars
of organization typically think. It also offers readers the
conceptual and methodological tools to understand these complex
processes as communication. This book will be essential reading for
scholars in organizational communication or management and
organization studies, together with senior undergraduate and
graduate students studying organizational communication,
organizational discourse, discourse analysis (including rhetoric,
semiotics, pragmatism, narratology) and courses in management
studies. It will also be richly rewarding for organizational
consultants, managers and executives.
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