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Influencers and Creators - Business, Culture and Practice (Hardcover): Robert Kozinets, Ulrike Gretzel, Rossella Gambetti Influencers and Creators - Business, Culture and Practice (Hardcover)
Robert Kozinets, Ulrike Gretzel, Rossella Gambetti
R3,052 Discovery Miles 30 520 Ships in 12 - 17 working days

Influencers and content creators have profoundly impacted business and culture. This textbook combines cutting-edge conceptual and critical thinking on the subject with practical advice to go above and beyond what existing social media marketing textbooks offer. Using examples from around the world, it examines the influencer phenomenon from a variety of perspectives and also explains why influencers are becoming indispensable to governments, platforms, and brands. Key topics explored are: the influencer phenomenon as a form of persuasion as a structural change in media as a culture shift as a challenge to equality regulations impacting the phenomenon ethical implications With useful features, readers will gain a 360-degree view of one of the world′s most important new media phenomena.

The Mindful Tourist - The Power of Presence in Tourism (Hardcover): Ugljesa Stankov, Ulrike Gretzel, Viachaslau Filimonau The Mindful Tourist - The Power of Presence in Tourism (Hardcover)
Ugljesa Stankov, Ulrike Gretzel, Viachaslau Filimonau
R1,623 Discovery Miles 16 230 Ships in 12 - 17 working days

The Mindful Tourist presents the first comprehensive theoretical perspective on mindfulness in contemporary tourist experiences. This innovative new study is based on the detailed exploration of mindful consumer behaviour and draws on insights from new cases of mindful tourism experiences, examining the potential for broader uptake across the industry. Examining the foundations of meditative mindfulness practices, mindfulness and tourism, the mindful tourism experience, and transformational power of mindful tourism experiences, The Mindful Tourist: The Power of Presence in Tourism explores key themes and issues, including the drivers of mindfulness in the tourism domain, the commodification of mindfulness, mindfulness and sustainability, and mindful tourist experiences being assisted through technology.

Tourism Crisis and Disaster Management in the Asia-Pacific (Paperback): Ulrike Gretzel Tourism Crisis and Disaster Management in the Asia-Pacific (Paperback)
Ulrike Gretzel; Edited by Brent Ritchie, Kom Campiranon; Contributions by Catherine Catherine, Jie Jie, …
R1,388 Discovery Miles 13 880 Ships in 12 - 17 working days

The Asia-Pacific area is notable as one of the fastest growing tourism regions and not surprisingly, tourism in this region has become the major driver of global tourism in general. Nonetheless, tourism industries in Asia Pacific has been challenged in recent years by a number of major crises and disasters including terrorism, outbreaks (e.g. SARS and Bird Flu), natural disasters (e.g. tsunamis, bushfires, flooding), and political crisis (e.g. protests and political instability).The aim of this book is to contribute to the understanding of crisis and disaster management generally, but with a specific focus on the Asia Pacific. With chapters contributed by international scholars and practitioners, this book discusses both the theoretical and practical approaches toward successful crisis and disaster management.

Advances in Social Media for Travel, Tourism and Hospitality - New Perspectives, Practice and Cases (Paperback): Marianna... Advances in Social Media for Travel, Tourism and Hospitality - New Perspectives, Practice and Cases (Paperback)
Marianna Sigala, Ulrike Gretzel
R1,230 Discovery Miles 12 300 Ships in 12 - 17 working days

This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality. The first section addresses topical issues related to how social media influence the operations and strategies of tourism firms and help them enhance tourism experiences: open innovation, crowdsourcing, service-dominant logic, value co-creation, value co-destruction and augmented reality. The second section of the book looks at new applications of social media for marketing purposes in a variety of tourism-related sectors, addressing crowd-sourced campaigns, customer engagement and influencer marketing. The third section uses case studies and new methodologies to analyze travel review posting and consumption behaviors as well as the impact of social media on traveller perceptions and attitudes, with a focus on collaborative consumption and sharing economy accommodation. Finally, the fourth section focuses on hot topics and issues related to the analysis, interpretation and use of online information and user-generated content for deriving business intelligence and enhancing business decision-making. Written by an international body of well-known researchers, this book uses fresh theoretical lenses, perspectives and methodological approaches to look at the practical implications of social media for tourism suppliers, destinations, tourism policy makers and researchers alike. For these reasons, it will be a valuable resource for students, managers and academics with an interest in information and communication technologies, marketing for tourism and hospitality, and travel and transportation management.

Persuasive Recommender Systems - Conceptual Background and Implications (Paperback, 2013 ed.): Kyung-Hyan Yoo, Ulrike Gretzel,... Persuasive Recommender Systems - Conceptual Background and Implications (Paperback, 2013 ed.)
Kyung-Hyan Yoo, Ulrike Gretzel, Markus Zanker
R1,469 Discovery Miles 14 690 Ships in 10 - 15 working days

Whether users are likely to accept the recommendations provided by a recommender system is of utmost importance to system designers and the marketers who implement them. By conceptualizing the advice seeking and giving relationship as a fundamentally social process, important avenues for understanding the persuasiveness of recommender systems open up. Specifically, research regarding influential factors in advice seeking relationships, which is abundant in the context of human-human relationships, can provide an important framework for identifying potential influence factors in recommender system context. This book reviews the existing literature on the factors in advice seeking relationships in the context of human-human, human-computer, and human-recommender system interactions. It concludes that many social cues that have been identified as influential in other contexts have yet to be implemented and tested with respect to recommender systems. Implications for recommender system research and design are discussed.

Advances in Social Media for Travel, Tourism and Hospitality - New Perspectives, Practice and Cases (Hardcover): Marianna... Advances in Social Media for Travel, Tourism and Hospitality - New Perspectives, Practice and Cases (Hardcover)
Marianna Sigala, Ulrike Gretzel
R4,323 Discovery Miles 43 230 Ships in 12 - 17 working days

This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality. The first section addresses topical issues related to how social media influence the operations and strategies of tourism firms and help them enhance tourism experiences: open innovation, crowdsourcing, service-dominant logic, value co-creation, value co-destruction and augmented reality. The second section of the book looks at new applications of social media for marketing purposes in a variety of tourism-related sectors, addressing crowd-sourced campaigns, customer engagement and influencer marketing. The third section uses case studies and new methodologies to analyze travel review posting and consumption behaviors as well as the impact of social media on traveller perceptions and attitudes, with a focus on collaborative consumption and sharing economy accommodation. Finally, the fourth section focuses on hot topics and issues related to the analysis, interpretation and use of online information and user-generated content for deriving business intelligence and enhancing business decision-making. Written by an international body of well-known researchers, this book uses fresh theoretical lenses, perspectives and methodological approaches to look at the practical implications of social media for tourism suppliers, destinations, tourism policy makers and researchers alike. For these reasons, it will be a valuable resource for students, managers and academics with an interest in information and communication technologies, marketing for tourism and hospitality, and travel and transportation management.

Influencers and Creators - Business, Culture and Practice (Paperback): Robert Kozinets, Ulrike Gretzel, Rossella Gambetti Influencers and Creators - Business, Culture and Practice (Paperback)
Robert Kozinets, Ulrike Gretzel, Rossella Gambetti
R1,140 Discovery Miles 11 400 Ships in 9 - 15 working days

Influencers and content creators have profoundly impacted business and culture. This textbook combines cutting-edge conceptual and critical thinking on the subject with practical advice to go above and beyond what existing social media marketing textbooks offer. Using examples from around the world, it examines the influencer phenomenon from a variety of perspectives and also explains why influencers are becoming indispensable to governments, platforms, and brands. Key topics explored are: the influencer phenomenon as a form of persuasion as a structural change in media as a culture shift as a challenge to equality regulations impacting the phenomenon ethical implications With useful features, readers will gain a 360-degree view of one of the world′s most important new media phenomena.

Tourism Crisis and Disaster Management in the Asia-Pacific (Hardcover): Ulrike Gretzel Tourism Crisis and Disaster Management in the Asia-Pacific (Hardcover)
Ulrike Gretzel; Edited by Brent Ritchie, Kom Campiranon; Contributions by Catherine Catherine, Jie Jie, …
R2,692 Discovery Miles 26 920 Ships in 12 - 17 working days

The Asia-Pacific area is notable as one of the fastest growing tourism regions and not surprisingly, tourism in this region has become the major driver of global tourism in general. Nonetheless, tourism industries in Asia Pacific have been challenged in recent years by a number of major crises and disasters including terrorism, outbreaks (e.g. SARS and Bird Flu), natural disasters (e.g. tsunamis, bushfires, flooding), and political crisis (e.g. protests and political instability).The aim of this book is to contribute to the understanding of crisis and disaster management generally, but with a specific focus on the Asia Pacific. With chapters contributed by international scholars and practitioners, this book discusses both the theoretical and practical approaches toward successful crisis and disaster management.

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