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Every type of business must execute effectively and move from a
physical and information reality of weeks and days to minutes and
seconds. The smart enterprise builds intelligence gathering in near
real time, taking full advantage of faster operations. Consultants,
executives, project leaders, software suppliers all play games that
introduce unnecessary variables into a complex process. We share
our experience of forty-five years because it will help businesses
to succeed. Some stories are enlightening, but not funny because
companies, their employees, and ownership paid the price. Ignorance
is not bliss, excusable or acceptable. Discover the truth - think
beyond the obvious and overcome ignorance with education and
training. Major project pitfalls are assumptions, bias, and
fixation. "The leaders who win with ERP perform extraordinary due
diligence before selecting the software, the leader who loses does
incomplete due diligence. Therefore, superior due diligence leads
to victory and poor homework leads to defeat: how much worse with
no due diligence. It is by attention to this activity that one can
foresee who is likely to win or lose." Paraphrase Sun Tzu, The Art
of War, speaking about planning and calculation. ERP projects are
complex, involving strategies, internal assessments, evaluation of
multiple alternatives, and making critical business decisions. They
require assigning high performers to project teams, taking them
away from important daily activities. ERP systems are so expensive
that failure is not an option. Evidence based decisions and a
structured process lead to successful results.
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