Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Electronic books are now having a major impact on library collections. This book provides models for acquisitions policies and reports on several surveys of faculty and librarian attitudes toward e-books. It discusses issues in acquiring cataloguing and collection development regarding this important new library resource.

Its subject matter deals with the different types of e-books, statistical data available for e-book usage, the development of e-book collections, learning environments, integrating e-books into local catalogues, acquisitions and usage monitoring of e-books.

This book will be of interest to librarians across all educational sectors, library science scholars and e-book publishers.

This book was published as a special issue of The Acquisitions Librarian.

A comprehensive look at contemporary trends and practices in public libraries Current Practices in Public Libraries combines research, surveys, and practical experience to examine a variety of trends, issues, and practices in public library administration. The leading researchers in the field explore vital contemporary topics ranging from literacy instruction and advocacy to ethical concerns in the acquisition of foreign language materials. This practical professional guide presents examples of successful programs at individual libraries as well as results of comprehensive national surveys about funding, computers and Internet access, and branch closures. Current Practices in Public Libraries presents an extensive look at advocacy, ethics, multicultural outreach, literacy training, marketing, and mentoring in today's public libraries. This comprehensive resource examines a wide range of issues, including public library funding; contributing factors to the quality of public access computing and Internet services; the impact of public library closures; recent human rights violations in U.S. public libraries; supporting local small business development; how multiculturalism and automation can affect collection development and technical services; new leadership models; the use of marketing and advocacy to build and sustain support for public libraries; promoting family learning activities; and the case for small, independent libraries. Current Practices in Public Libraries explores: library funding library expenditures budget shortfalls fiscal planning Internet access and connectivity library siting library Bill of Rights entrepreneurs customization of library services targeted services acquisitions collection development and management outsourcing state library agencies and associations federal library programs and legislation government relations information literacy tutoring and much more Current Practices in Public Libraries is an essential resource for librarians and library administrators working in public and academic settings, and for library sciences faculty and students.

Many business executives are increasingly becoming workaholic human-doings, longing to be full and integrated human-beings. They aspire to live with integrity, where their thoughts, values, words and deeds are in harmony. The problem is that they don't know how to do so in a business world that is increasingly characterised by complexity, turbulence and greed. Leading with Wisdom provides food for thought for people dealing with these challenges. It contains stories and reflections of 31 inspiring and compassionate business leaders who care about what is truly important in life and who integrate this awareness and sensitivity into their leadership. Leaders who search for meaning, purpose and fulfilment both in the external world of business and in the internal world of consciousness and conscience. Leaders whose leadership is a natural expression of their hearts, minds and souls. In other words, leaders who lead from a spiritual basis. Such perspectives on leadership are not yet mainstream. Greed, prestige and power appear to still be prime motivating forces for leaders of the world's larger corporations. In spite of 25 years of globalisation, poverty is still devastatingly ubiquitous in many parts of the world. In striking contrast, the compensation packages of top leaders in business, particularly in the West, have skyrocketed, reaching levels that would have been considered impossible only a decade ago. What is clearly needed is a change in the mind-set, values and principles of our leaders, as well as of those who finance our enterprises, and of those who teach and mentor our future leaders. At the very minimum, what is needed is an expansion of the concept of 'success' so that it transcends the prevailing myopic focus on short-term financial gains. It can be argued that this rampant greed is gradually being tamed, not just by laws, but also by social and ethical norms. In the last two decades there has been an amazing and uplifting focus on such perspectives as business ethics, corporate social responsibility and sustainability. But when leaders are questioned as to why they and their organisations should promote this new and expanded sensitivity to corporate responsibility, their 'default' answer typically is that it is profitable - an efficacious means to promote classical business ends of increasing earnings and share prices. But how and why should such an expanded concept of leadership develop? What should provide the motivation for our leaders to find their way in an increasingly complex business world by using a compass that points not only to a pot of gold, but also to a path to deeper meaning and purpose in business? This book does not provide answers in the form of proposals as to new rules or laws or moral injunctions. Rather it provides a collage of perspectives in the form of stories of highly respected and successful executives who have integrated their spiritual search into their leadership so as to be "whole" people - leaders whose thoughts, words and deeds are in harmony with their most fundamental truths and longings, both at work and in their private lives. These stories tell of an emerging culture where business becomes a primary domain for both individual and organisational spiritual growth. Leading with Wisdom: Spiritual-Based Leadership in Business portrays an emerging global culture. This ground-breaking book offers the experiences and perspectives of 31 top executives from 15 countries in 6 continents. It is based on extensive personal interviews. These are business people who express from first-hand experience what it is like to lead a business from a spiritual basis. They tell amazing, down-to-earth, real-life stories about how spirituality and rationality can go hand in hand in leadership and life. Their words of wisdom demonstrate that executives who lead from a spiritual basis can achieve success, recognition, peace of mind and happiness, while at the same time serving the needs of all those affected by their leadership. Written in an engaging style, where the special "voice" of each leader is heard, this book will be profoundly valuable to business leaders at every level and for all people who want to lead with integrity from a spiritual basis.

Save time and avoid trouble as you search the Internet for reliable resources Evolving Internet Reference Resources provides both beginning and experienced researchers with a comprehensive overview of the key information sources available online in the humanities, sciences, and social sciences. This invaluable book is your guide to the best free and subscription-based Internet sites and services for 26 diverse subject areas, including law, psychology, rhetoric, LGBT studies, health and medicine, engineering, Asian studies, and computer science. Experts in specific areas review Web sites, meta sites, indexing and abstracting services, directories, portals, databases, and blogs for their accessibility and usability, saving you valuable time and effort in your search for the best academic research and reference resources on the Web. Evolving Internet Reference Resources is your pathfinder for all levels of research in crucial areas of academic and general interest. The book will lead you through the almost overwhelming volume of information available online to help you steer clear of unreliable, untrustworthy, and slipshod material as you search for dictionaries, glossaries, bibliographies, images, book reviews, career information, fieldwork opportunities, biographical sources, timelines and chronologies, audio and video clips, interactive maps, online collections, and much more. Topics covered in Evolving Internet Reference Resources include: significant developments in the availability of art images on the Web how Internet resources have transformed rhetoric, composition, and poetry why free Web sites can sometimes be unreliable organizational strategies for librarians how commercial publishers have acquired some of the best LGBT online resources the potential for Internet resources to enhance social activism in Latin America new approaches taken by librarians in creating online information government agency Web sites online versions of college guides the development of RSS (Really Simple Syndication) technology the virtual reference shelf available to nursing students and faculty ESL (English as a Second Language) Web sites Evolving Internet Reference Resources is an essential tool for all librarians (academic, school, special, and public), library science faculty, and faculty and students in a wide variety of disciplines.

Discover collaborative possibilities for your library beyond mere memberships in bibliographic utilities Libraries Beyond Their Institutions: Partnerships That Work illustrates the remarkable range of cooperative activities in which libraries are engaged in order to provide the best possible service. Increasingly, librarians recognize the need to link their institutions to the world around them as part of their obligation to enhance the integration of digital information, not only for students in academic settings, but also throughout all levels of society. An excellent companion and complement to Libraries Within Their Institutions: Creative Collaborations (Haworth) from the same editors, this unique book examines the variety of ways librarians work with community organizations, government agencies, professional organizations, minority communities, and city governments in their efforts to serve not just students in academic settings, but all of society. Libraries Beyond Their Institutions: Partnerships That Work reflects the growing understanding of the key role played by libraries in the development of civil society. This unique book examines the variety of possibilities for collaborations outside institutions, including the ways librarians function in a variety of other campus settings, such as writing centers, teaching excellence centers, and academic departments in support of teaching, learning, and research; partnerships with graduate school, and information resources management to preserve theses and dissertations electronically; promoting civic partnerships; initiating a campus-wide information literacy resource; and partnering with government agencies to form a data literacy program. Libraries Beyond Their Institutions: Partnerships That Work provides practical information on: collaborative training programs to develop baseline competencies in academic libraries to support data services the Chicano/Latino Network and the Community Digital Initiative developing an international presence through digital resource sharing successful models of statewide library consortia technology-based partnerships promoting K-20 information literacy collaborations between the United States Patent and Trademark Office and patent and trademark depository libraries (PTDL) the development of AgEcon Search, an alternative method of delivering research results Libraries Beyond Their Institutions: Partnerships That Work is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Make separate library services for distance learners a thing of the past Internet Reference Support for Distance Learners takes a comprehensive look at efforts by librarians and information specialists to provide distance learners with effective services that match those already available on campus. With the development of the World Wide Web and the evolution of Web-based services, reference librarians are adding a human element to the virtual library, blurring the difference between distance learners and traditional users. This unique book examines how they deal with a wide range of related topics, including standards and guidelines, copyright issues, streaming media, and chat and digital references, and presents a historical overview of how reference and instructional services have been delivered to distance usersbefore and after the creation of the Internet. Internet Reference Support for Distance Learners reveals that librarians do not make a sharp distinction between reference and instruction within the context of distance learning, and that there is no clear boundary between true distance learners and more traditional students who might use services designed for nontraditional users. Online capabilities have allowed reference librarians to approximate services advocated by published guidelines and standards, including the ACRL Distance Learning Section's Guidelines for Distance Learning Library Services, to provide a framework for librarians to plan services for off-campus students. Internet Reference Support for Distance Learners provides practical information on: how librarians can keep IT simple when designing methods to access reference support why library Web sites are vital sources of communication between the distance learning student and the reference-based instructional component how to set up a university chat service, including software selection, staff training and assessment how to provide students services beyond traditional provision of resources, including advising, enrollment, and payment of fees how to create an online assistance site that incorporates online versions of traditional print handouts, FAQs, subject guides, course-specific guides, learning modules, and instructional videos in one central location how to work with faculty to create online support for students in Blackboard courses the pros and cons of using open-source software how to create an online library assistance site how to create online information literacy course to teach independent research skills to remote students how to avoid copyright infringement and how to educate library personnel about copyright law how to use Camtasia Studio, a screen capture program to create audio and video for online presentations Internet Reference Support for Distance Learners is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Discover how your library and its patrons can benefit from internal partnerships, collaborations, and interactions Libraries Within Their Institutions: Creative Collaborations examines the ways librarians work within their own universities, municipalities, or government units to form partnerships that ensure the best possible service to their patrons. An excellent companion and complement to Libraries Beyond Their Institutions: Partnerships That Work (Haworth) from the same editors, this unique professional resource looks at the associations between libraries and faculty members, city governments, information technology departments, and research institutes. The book provides first-hand perspectives, assessments, and case studies from information professionals at several major universities, including Kent State, the University of Washington, Virginia Tech, and Purdue University. Libraries Within Their Institutions: Creative Collaborations demonstrates the need for interaction and cooperation between libraries and non-library organizations on campus and off.This unique book examines the elements of effective collaborations for libraries, including partnerships with campus teaching centers; helping faculty design their courses to enhance instruction; long-term perspectives in library-faculty cooperation; the creation of collaboratories, collaborative facilities based in libraries; and the development of campus-wide fluency in all areas of information technology and literacy.Libraries Within Their Institutions: Creative Collaborations provides practical information on: campus-wide committees that promote a general education information literacy requirement integrating ACRL core competencies for information literacy into course content using an Assessment Cycle to document the library's contributions toward students' success and institutional outcomes partnerships that have shaped the ARL Statistics and Measurement Program using information commons, and teaching and learning centers to develop collaborative services digital preservation of electronic theses and dissertations (ETD) team-taught courses in scientific writing joint-use libraries collaboration in collection management drawing teaching faculty into collaborative relationships collaborating with teaching faculty to help students learn lifelong research skillsLibraries Within Their Institutions: Creative Collaborations is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

In today's economic climate, many libraries are work cooperatively and sharing facilities, staffs, and resources. This book gives you practical examples of how to make joint use a POSITIVE reality! The first book of its kind, Joint-Use Libraries presents nine examples of situations in which libraries of different types share a building. In some cases one library takes the lead and staffs the operation. In other cases, two or more staffs inhabit the same building and divide the work. This essential book illustrates the variety of ways that public libraries, community college libraries, and college/university libraries have found to stretch their resources and better serve their users. This book explores team-based strategies for joint-use libraries and shows how various libraries have addressed questions such as, Which library's online catalog will be used? How will costs for maintenance and utilities be shared? and Will there be one integrated staff, or separate staffs inhabiting the same building? The libraries described range from a very small library shared by Front Range Community College and the City of Fort Collins, Colorado, to a mammoth new joint library now being built in San Jose, California. In Joint-Use Libraries, you'll encounter fascinating case studies of successful joint use that examine: school libraries that double as public library facilities a county-wide public library system in South Florida that has created partnerships with university, community college, public, and private school libraries a joint library located on a Florida community college campus but also serving a major university another joint library on a Washington state campus that is shared by both a university and a community collegewith the university acting as primary provider of library services by contract with the community college a three-way library in which a community college, a university, and a public library provide their own staffing, collections, and other resources to offer services in a small community where none of them alone could afford a first-rate facility a complex situation in which St. Petersburg College and the City of Seminole, Florida are building a joint-use facility which will serve not only the city and the college, but will also serve the students of 14 other institutions of higher education a joint-use library where one institution is clearly the senior partner, but a largely new, integrated staff has been hired to minimize resistance to the new joint mission and to serve all users equally and more!

First Published in 1966. Routledge is an imprint of Taylor & Francis, an informa company.

As the president of a major sales company and experienced sales management trainer, author William Miller provides sales managers a proven method for successfully managing both sales processes and salespeople. Packed with specific, field-tested techniques, ProActive Sales Management teaches you how to: motivate a sales team; get your sales team to prospect and qualify; create a proactive sales culture; effectively coach and counsel up and down the sales organization; reduce reports to one sheet of paper and 10 minutes a week; forecast with up to 90 percent accuracy; and take A players to A+ levels. Today's sales managers have to be quicker than ever, being more proactive about hiring the best performers and retaining them while multitasking with managing complex sales processes in order to close more deals. Filled with all new metrics and tactics for making the numbers in today's sales environment, ProActive Sales Management is an invaluable resource for this brand of highly in-demand leaders.

Most sales professionals make the mistake of using the same sales patterns over and over. But since all customers are different, true pros know they must tailor their methods to the buyer if they want to make their numbers every year. "ProActive Selling" gives readers the tools they need to adapt their approach and maintain control at every stage of the sale. Thoroughly revised and updated, the second edition shows salespeople how to: - Qualify and disqualify prospects sooner to focus on the most promising accounts - Examine buyers' motivations from every angle - Quantify the value proposition early - Double the number of calls returned from prospective customers - Appeal to the real decision-makers - Use technology (e.g. cloud, video, social media, and more) to generate leads and shorten sales cycles - Increase the effectiveness of every interaction Featuring dozens of enlightening examples and the author's 17 exclusive, practical selling tools, "ProActive Selling" gives sales professionals the edge they need to exceed their goals--with any company, in any industry.

Sometimes, sales organizations rely too heavily only on inbound lead generation. However, when the inbound leads dry up and marketing efforts stop yielding results, the need for outbound activity becomes more crucial than ever. Many companies have let their sales people devolve into an order-taking, customer "farming" team where the focus is following up on inbound leads or just trying to upsell current customers. Conversely, this is the critical time in the life of a business when?organizations with a team trained to sell outbound successfully will rise above the rest.?? Outbound selling can be intimidating even to the most senior rep, yet that same intimidation around cold calling and outbound sales can be transformed into confident success with the right?tools at your disposal. In Outbounding, sales expert William Miller provides sales teams with everything they need to: Have the right tools to outbound and not to just harass Learn how to outbound to the C-Suite as well as the manager level See prospect meetings less as win-lose battles and more as opportunities to use problem-solving skills Utilize templates and ideas that really work and can be adapted to one's own style Outbounding equips sales people with the knowledge, training, and road-tested sales tactics to raise the success rate of their outbound sales, using proven strategies that deliver breakthrough results.

Shortlisted for the 2019 PEN Ackerley Prize

Gloucester Crescent is a curving, leafy street, tucked between Camden Town and Primrose Hill. It's unremarkable in many ways, unless you notice the lady in the van, and the familiar-looking residents crossing the road ...

This is the story of the Miller family and their circle of brilliant, idealistic and intellectual friends in London in the 60s, 70s and 80s. We follow William through the ups and downs of childhood, as he explores the homes of his famous neighbours, attends dramatic rehearsals with his dad Jonathan Miller, gets drugs and advice from the philosopher A. J. Ayer's wife, and tries to watch the moon landing with Alan Bennett and a room full of writers. Hilarious, and at times heart-breaking, this is also about how we grow up and move on - and what happens when we come back.

Not only a picture of an extraordinary time in Britain's cultural history - and a hitherto unseen portrait of some of the brightest minds of a generation - this book tells the funny, tender and moving story of a young boy trying to carve out his own identity.

For salespeople, prospecting is as important as it is difficult. For some, it's downright terrifying--especially the cold calling. Knock Your Socks Off Prospecting shares the hardwon, in-the-trenches prospecting and cold-calling secrets of the most successful salespeople-in the trademark, fun style of the best-selling Knock Your Socks Off series. This practical book gives sales people renewed energy for a critical (yet often dreaded) phase of the sales cycle. Knock Your Socks Off Prospecting shows how to approach prospecting more positively and productively, and how to maximize return on prospecting efforts. Features include:
- Practical, logical, and easy-to-use tools
- Step-by-step skill-building exercises
- A combination of research and "feet on the street" wisdom
- Real stories and lively anecdotes that prove the power of Knock Your Socks Off Prospecting

A comprehensive look at contemporary trends and practices in public libraries Current Practices in Public Libraries combines research, surveys, and practical experience to examine a variety of trends, issues, and practices in public library administration. The leading researchers in the field explore vital contemporary topics ranging from literacy instruction and advocacy to ethical concerns in the acquisition of foreign language materials. This practical professional guide presents examples of successful programs at individual libraries as well as results of comprehensive national surveys about funding, computers and Internet access, and branch closures. Current Practices in Public Libraries presents an extensive look at advocacy, ethics, multicultural outreach, literacy training, marketing, and mentoring in today's public libraries. This comprehensive resource examines a wide range of issues, including public library funding; contributing factors to the quality of public access computing and Internet services; the impact of public library closures; recent human rights violations in U.S. public libraries; supporting local small business development; how multiculturalism and automation can affect collection development and technical services; new leadership models; the use of marketing and advocacy to build and sustain support for public libraries; promoting family learning activities; and the case for small, independent libraries. Current Practices in Public Libraries explores: library funding library expenditures budget shortfalls fiscal planning Internet access and connectivity library siting library Bill of Rights entrepreneurs customization of library services targeted services acquisitions collection development and management outsourcing state library agencies and associations federal library programs and legislation government relations information literacy tutoring and much more Current Practices in Public Libraries is an essential resource for librarians and library administrators working in public and academic settings, and for library sciences faculty and students.

This practical resource is the first to apply EMDR to clients/patients with psychotic disorders, written by THE EXPERT. It provides a summary of the latest research covering the use of EMDR in schizophrenia and the other psychoses, and demonstrates how an easy to use adaptation of the standard EMDR 8-phase protocol, the ICoNN model can be successfully applied in this client group with good outcomes.