BEST OF THE 2022 RUSA Book & Media AWARDS One of Biblioracle's 8 favorite nonfiction books of 2021 in the Chicago Tribune The New York Post's BEST BOOKS OF 2021 USA Today's 5 BOOKS NOT TO MISS Alexander nimbly and grippingly translates the byzantine world of American health care into a real-life narrative with people you come to care about. --New York Times Takes readers into the world of the American medical industry in a way no book has done before. --Fortune By following the struggle for survival of one small-town hospital, and the patients who walk, or are carried, through its doors, The Hospital takes readers into the world of the American medical industry in a way no book has done before. Americans are dying sooner, and living in poorer health. Alexander argues that no plan will solve America's health crisis until the deeper causes of that crisis are addressed. Bryan, Ohio's hospital, is losing money, making it vulnerable to big health systems seeking domination and Phil Ennen, CEO, has been fighting to preserve its independence. Meanwhile, Bryan, a town of 8,500 people in Ohio's northwest corner, is still trying to recover from the Great Recession. As local leaders struggle to address the town's problems, and the hospital fights for its life amid a rapidly consolidating medical and hospital industry, a 39-year-old diabetic literally fights for his limbs, and a 55-year-old contractor lies dying in the emergency room. With these and other stories, Alexander strips away the wonkiness of policy to reveal Americans' struggle for health against a powerful system that's stacked against them, but yet so fragile it blows apart when the pandemic hits. Culminating with COVID-19, this book offers a blueprint for how we created the crisis we're in.

Lean thinking involves more than just eliminating waste; through its five guiding principles-value, value chain, continuous flow, pull production, and perfection-its successful applications are commonly found in the manufacturing sector. Although its application and benefits to companies is no longer contested, it is rare to find works that consolidate applications of lean thinking in sectors that are unconventional, such as healthcare and government. Cases on Lean Thinking Applications in Unconventional Systems allows readers to broaden their view on lean thinking applications and visualize insights for research. It presents case studies and applications of lean thinking within several different industries. Covering topics such as emergency care units, standardized work, and national humanization policy, this case book is an essential resource for engineers, hospital administrators, healthcare professionals, IT managers, government officials, students and faculty of higher education, researchers, and academicians.