Lace up your boots and sample more than 450 miles of trails in Rocky Mountain National Park and the Indian Peaks Wilderness. Veteran hiker Kent Dannen introduces you to memorable trails highlighting the natural splendor of the Rockies. Each hike description includes detailed information on trail access, best times for hiking, and points of interest along the way. This new edition is fully updated and revised, with special sections on what to wear, carry, and eat and invaluable advice on wilderness ethics and safety. Its smaller size and package, complete with illustrations, makes this guide an indispensable companion to hiking and backpacking in Rocky Mountain National Park and the Indian Peaks Wilderness.

Hospitality Marketing is a no-nonsense, practical book which has been revised and adapted for a wider market, including European and international examples. It shifts the major emphasis of hospitality marketing onto building a business from the inside by word-of-mouth rather than relying mostly on the endeavours of outside promotion. Hospitality marketers are encouraged to build a customer base by constantly improving the customer's experiences at the point of sale. Hospitality Marketing aims to help you direct your decisions concerning marketing strategies towards what happens to and for the customers.

Go beyond the ordinary with this remarkable travelogue and guidebook filled with spectacular color photography that showcases Venice's magical beauty and hidden gems, from the Piazzo San Marco to the island of Giudecca, the banks of the Grand Canal to the Arsenal district-the second entry in the Hedonist's Guide travel series. Combining essential insider details, cultural information, must-see attractions, and detailed maps with glorious custom photography, Magical Venice is the ultimate handbook for modern nomads, including both savvy travelers and novice tourists. Designed for twenty-first century globetrotters, Magical Venice features stylish graphics and an elegant visual design, as well as a breakdown of must-visit places, thematic double-page photographic spreads to help you discover and understand the city, and walking routes to explore each district away from the crowds. Every fascinating detail of Venice is revealed, from the splendor of its palaces, the beauty of its piazzettas, the romanticism of its bridges and canals, the delights of its gastronomy, the charm of its sestieri-the districts that make up the city of the Doges-and the wealth of its museums and its arts and crafts. Whether you prefer a more traditional visit or want to chart your own unique course, this user-friendly reference and coffee table book includes everything you need-and more: Discover the spirit of Venice as seen through the eyes of Philippe Starck Visit Carlo Scarpa's Olivetti showroom, Piazza San Marco Taste cicchetti in the city's bacari Drink a bellini at Harry's Bar Admire the gems of modern art in the baroque palace of Ca 'Pesaro Visit the latest contemporary constructions on the island of La Giudecca Learn about the phenomenon of aqua alta Take a walk in the hidden gardens of Venice Magical Venice offers inspiration and insight for armchair travelers and dreamers alike. Best of all, the gorgeous photography transforms the book into a keepsake that will transport you back to your favorite places and sights long after returning home. Experience Venice as never before with the Hedonist's Guide!

With Rick Steves, Lisbon is yours to discover! This slim guide excerpted from Rick Steves Portugal includes: Rick's firsthand, up-to-date advice on Lisbon's best sights, restaurants, hotels, and more, plus tips to beat the crowds, skip the lines, and avoid tourist traps Top sights and local experiences: Relax and people-watch at an Art Nouveau cafe, or take a trolley tour of the famed colorful hills. Wander tangled medieval streets and museums of ancient art, and sip delicious port with locals at an authentic fado bar Helpful maps and self-guided walking tours to keep you on track With selective coverage and Rick's trusted insight into the best things to do and see, Rick Steves Snapshot Lisbon is truly a tour guide in your pocket. Exploring beyond the city? Pick up Rick Steves Portugal for comprehensive coverage, detailed itineraries, and essential information for planning a countrywide trip.

Beyond the bright lights of one of the city's fastest growing metropolitan areas is some of the most rugged, beautiful, and remote country around. Popular destinations such as Red Rock Canyon, Valley of Fire, Death Valley, and Mt. Charles are covered, plus lesser-known areas such as Anniversary Narrows, Arrow Canyon, Bowl of Fire, and the Wee Thump Joshua Tree Wilderness. Each trip showcases the diversity of this region, from the geological wonders and rare life forms surviving in Mojave National Preserve to ancient petroglyphs. The hikes range from easy strolls to challenging treks and include distance, time, elevation change, difficulty, and trail-use notes. A custom map accompanies every description, and GPS waypoints are given for key locations.

With Rick Steves, Rothenburg and the Rhine are yours to discover! This slim guide excerpted from Rick Steves Germany includes: - Rick's firsthand, up-to-date advice on the best sights, restaurants, hotels, and more in Rothenburg and the Rhine, plus tips to beat the crowds, skip the lines, and avoid tourist traps - Top sights and local experiences: Tour breathtaking Neo-Gothic churches and hike to riverside ruins. Cruise along the Rhine past castles and vineyards, or take the scenic route through quaint countryside villages on the Romantic Road. Cheers with locals over a pint in a biergarten, and enjoy a hearty meal of bratwurst or schnitzel - Helpful maps and self-guided walking tours to keep you on track With selective coverage and Rick's trusted insight into the best things to do and see, Rick Steves Snapshot Rothenburg & the Rhine is truly a tour guide in your pocket. Exploring beyond Rothenburg and the Rhine? Pick up Rick Steves Germany for comprehensive coverage, detailed itineraries, and essential information for planning a countrywide trip.

Inside you'll find: - Easy itineraries for one to three days in Grand Canyon National Park, from a morning bike ride along the South Rim, to a day hike in the inner canyon, to a full weekend exploring the park - The top hikes in Grand Canyon: Whether you're looking to stretch your legs for a couple hours or challenge yourself to an epic trek, you'll find trailheads, detailed trail descriptions, individual maps, mileage, and elevation gains - Can't-miss experiences: Make it the perfect getaway for you with the best views, scenic drives, picnic spots, and more. Trek into Havasu Canyon to see stunning waterfalls or drive to viewpoints along Hermit Road. Go on a rafting adventure on the Colorado River and spot wildlife like elk and bighorn sheep - Stunning full-color photos and maps throughout, plus a full-color foldout map - Essential planning tips: Find out when to go, where to stay, and what to pack, plus up-to-date information on entrance fees, reservations, and safety advice - Helpful resources on Covid-19 and visiting the Grand Canyon - Know-how from Arizona local and Grand Canyon expert Tim Hull Make the most of your adventure with Moon Best of Grand Canyon. Visiting more of North America's incredible national parks? Try Moon USA National Parks.

Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry.
Common perceptions of management practices in the hotel industry typically include work intensification, high labour turnover, lack of training and poor career prospects, and casualised terms and conditions of employment. Using data from a survey of over 200 hotels, this book challenges such stereotypes by demonstrating that this part of the service sector is just as likely to have experimented with new approaches to HRM as the manufacturing industry. It suggests that primary influences on managerial decision-making in the hotel industry are no different from the primary influences affecting decision-making elsewhere, countering the argument that mainstream management theories are inapplicable within the hotel industry. Furthermore, where hotels emphasise the importance of service quality enhancement and where they introduce HRM as an integrated, mutually supporting package of practices, a strong relationship between HRM and organisational performance is proposed.

Snowy peaks, icy glaciers, glittering lakes, and alpine meadows: Answer the call of the wild with Moon Canadian Rockies. Inside you'll find: * Strategic, flexible itineraries in the national parks, including a two-week Canadian Rockies road trip * The best hikes in the Canadian Rockies: Find the right trek for you with details on length, elevation gains, difficulty levels, and trailheads * Can't-miss outdoor experiences: Hike to incredible vistas and try to spot moose, bighorn sheep, wolves, and black bears. Soak in a natural hot spring after a day on the slopes or wander through meadows of colorful wildflowers. Ride across the Columbia Icefield in an Ice Explorer, float through the sky in a mountain gondola, or white-water raft down rivers of snowmelt. Go horseback riding though the Tonquin Valley or fish for your own fresh dinner and camp under the stars * Expert insight from Banff local Andrew Hempstead on when to go, where to eat, and where to stay, from campgrounds to luxurious mountain lodges * Full-color photos, detailed maps of each park, and handy directions, including driving times and mileages, and coverage of gateway towns * Background information on the landscape, culture, history, wildlife, and environment * In-depth coverage of Banff National Park, Kootenay National Park, Yoho National Park, Jasper National Park, Waterton Lakes National Park, and nearby cities of Banff, Canmore, Jasper, Calgary, Radium Hot Springs, Golden, and Kananaskis Country With Moon's practical tips and local insight, you can experience the best of the Canadian Rockies. Hitting the road? Try Moon U.S. and Canadian Rockies Road Trip. Focusing on the parks? Check out Moon Best of Glacier, Banff, and Jasper. About Moon Travel Guides: Moon was founded in 1973 to empower independent, active, and conscious travel. We prioritize local businesses, outdoor recreation, and traveling strategically and sustainably. Moon Travel Guides are written by local, expert authors with great stories to tell-and they can't wait to share their favorite places with you. For more inspiration, follow @moonguides on social media.

To travel through Italy is as close as one gets to being in paradise. For centuries, writers, artists, architects, and merchants have been drawn here, inspired by the beauty of Venice, Florence, Naples, and Rome. Countless books, paintings, poems, and sculptures are evidence of its undying appeal, and over the past 60 years, the country has become one of the world's top travel and holiday destinations. The loveliness of Italy is, if not eternal, certainly enduring, and the easygoing and relaxed Italian lifestyle is still unrivaled. Here, some of Italy's most amazing landscapes and diverse regions are brought to life, like Tuscany, Umbria, the Amalfi Coast, and, no less magical, the Aeolian Islands off the coast of Sicily. In these mythical surroundings are legendary hotels full of atmosphere, where novels are set, movies are made, weddings are celebrated, and famous love stories consummated: Villa d'Este on Lake Como, the Pellicano Hotel in Porto Ercole, the Il San Pietro on the Amalfi Coast, and the Palazzo Margherita in Basilicata-to name just a few. Angelika Taschen also reveals where to find more secret and hidden jewels-from the Locanda Cipriani, a destination for food lovers on the island of Torcello, to the romantic Castello di Vicarello in Tuscany and the atmospheric Masseria Moroseta in Puglia.

With Rick Steves, the Scottish Highlands are yours to discover! This slim guide excerpted from Rick Steves Scotland includes: - Rick's firsthand, up-to-date advice on the Highlands' best sights, restaurants, hotels, and more, plus tips for how to beat the crowds, skip the lines, and avoid tourist traps - Top sights and local experiences: Follow the Speyside Whisky Trail, cut through the Cairngorms, and kayak across Loch Lomond. Hike the craggy landscapes, hop a ferry to the Isle of Skye, or watched kilted athletes test their strength in the Highland Games - Helpful maps and self-guided walking tours to keep you on track - Full coverage of Oban & the Inner Hebrides, Glencoe & Fort William, Inverness & Loch Ness, the Isle of Skye, and more With selective coverage and Rick's trusted insight into the best things to do and see, Rick Steves Snapshot Scottish Highlands is truly a tour guide in your pocket. Exploring beyond the Highlands? Pick up Rick Steves Scotland for comprehensive coverage, detailed itineraries, and essential information for planning a countrywide trip.

This up-to-date guidebook is just the ticket for campers, hikers, mountain bikers, horseback riders, birdwatchers, nature photographers, and folks who just like to enjoy the outdoors. It offers all the details to every state and national park, recreation area, national forest, and historical park in Texas. Where appropriate, maps are provided to identify specific campsites within the larger parks, and "at a glance" charts provide a quick and easy way to determine the extent of such amenities as showers, flush toilets, electricity, etc. The unique features of each park or campground are described, as well as the recreation available, be it boating or bird watching. Whether it's for a Saturday getaway or a two-week vacation, this handy book is a great guide to outdoor fun in Texas.

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment

Key features of this essential text:

· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook

· updated in the light of recent developments such as global distribution systems and the internet

· greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment

· additional extended, practical exercise material.

Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections:

· Procedural aspects

· Dealing with people

· Increasing yield

· Management aspects

Front Office is ideal for GNVQ

BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.

Table of Contents

Introduction; Procedural aspects - Advance bookings; Check-in and related issues; Guest accounting; Dealing with people - Security - Hospitality; Social skills; Increasing Yield - sales; Marketing aspects; Yield management; Groups; management aspects - Tariffs, Control; Staffing; Equipment; Index.

Uniquely combining the joys of camping with the delights of walking with your dog, within the pages of this book can be found a variety of campsites, all of which welcome dogs, with some providing special facilities for your canine companion. All of the campsites are located very close to footpaths and walking trails, and, in addition to identifying the distinctive characteristics of the area, there are detailed instructions for two walks of varying lengths from each campsite, providing the opportunity to explore the area in the immediate vicinity of the campsite, and appreciate the diverse environments to be found in Britain. So, if you like camping and love taking along your dog, but aren't sure where to go, this book will help you find the perfect location for a weekend jaunt; the facilities you need to explore a region - or even to tour Great Britain!

Entrepreneurship is the engine that drives any successful industry or economy. In the rapidly evolving hospitality, tourism and leisure sector worldwide this is particularly true. This new text is designed to develop a greater understanding of the process and context for entrepreneurship as well as to provide key concepts which will enable the reader to become more entrepreneurial themselves. The text unites appropriate theory with copious real world examples giving the student, manager or trainer a powerful framework for understanding every aspect of this vital business function. Rigorously developed by authors with wide teaching and industry experience it contains: *Clear learning objectives and teaching structure *Up-to-date cases throughout *The widest possible coverage of the latest research and literature *A clear focus on the dynamic hospitality, tourism and leisure sector. Entrepreneurship in the Hospitality, Tourism and Leisure Industries is an essential teaching tool and reference on all serious academic and professional courses and gives a uniquely powerful overview of the subject for students and trainees.

Maine has a long and rich history of involvement with outdoorsmen and women. The Great North Woods have long been the destination of choice for residents and visitors alike looking to bag a trophy buck or land a record brook trout. And there have always been sporting camps to cater to the "sports" and guide them on their excursions. However, trends come and go and the outdoor sports of hunting and fishing have had decreasing numbers of participants. As fewer and fewer people have sought game in the north woods, the sporting camps have had to adapt in order to survive. Now people head to the wilderness for biking, hiking, bird watching, kayaking, or simply to experience the tranquility. And Maine sporting camps have met the challenge, offering a wide array of services, from animal and bird watching excursions to wild flower and native plant guided walks. And the services have changed too. Today camps offer everything from gourmet meals and the finest amenities to unheated, unplumbed cabins to give you the true wilderness experience. In this guide, George Smith profiles the 50 or so sporting camps that are still in operation in Maine. He includes interviews with the staff and owners and gives his own experiences staying at each camp. Each entry also includes pertinent information on amenities, services offered, seasons and times of operation, as well as directions. If you're looking to get away from it all in Maine, this guide will help you find the road less traveled.

From strolling the National Mall to hobnobbing at happy hour, get to know the nation's capital with Moon Washington DC. *Navigate the Neighbourhoods: Follow one of our guided neighbourhood walks through the National Mall, Dupont Circle, U Street, and more *Explore the City: Snap the perfect photo of the Washington Monument, stand where MLK delivered his "I Have a Dream" speech, and visit the Tomb of the Unknown Soldier in Arlington National Cemetery. Walk the halls of Frederick Douglass's home, journey through the incredible Smithsonian museums, or tour the U.S. Capitol from dome to crypt. Paddleboat along the Potomac during cherry blossom season and shop the boutiques in Georgetown *Get a Taste of DC: Chow down on a late-night half-smoke at Ben's Chili Bowl or grab brunch and a new book from Busboys and Poets. Dig into diverse, authentic fare from Ethiopia, Afghanistan, the Philippines, and more, savour Michelin-starred seafood at a waterfront restaurant, or order up a Chesapeake crab cake at a neighbourhood joint *Bars and Nightlife: Watch a groundbreaking performance at the Woolly Mammoth Theatre Company, catch a live band at the 9:30 Club, or dance to a DJ set at the Black Cat. Sip scotch where former presidents once did, try a five-course cocktail tasting menu, or kick back with a beer and chips at a quintessential DC dive bar * Local Advice: DC journalist Samantha Sault shares her love of the nation's capital *Strategic, Flexible Itineraries including the three-day best of DC, four days with kids, and day trips to Alexandria, Annapolis and Easton, and Shenandoah National Park *Tips for Travelers including where to stay and how to navigate the Metro, plus advice for international visitors, LGBTQ+ travellers, seniors, travellers with disabilities, and families *Maps and Tools like background information on the history and culture of DC, full-colour photos, colour-coded neighbourhood maps, and an easy-to-read foldout map to use on the go With Moon Washington DC's practical tips and local insight, you can experience the best of the city. Expanding your trip? Check out Moon Virginia & Maryland. Visiting more of America's cities? Try Moon Boston or Moon New York City.