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Books > Travel > Travel & holiday guides > Hotel & holiday accommodation guides

Historic Taverns and Tea Rooms of Maine (Hardcover): Kathy Kenny, Bill Kenny Historic Taverns and Tea Rooms of Maine (Hardcover)
Kathy Kenny, Bill Kenny
R681 Discovery Miles 6 810 Ships in 10 - 15 working days
Take the Slow Road: Ireland - Inspirational Journeys Round Ireland by Camper Van and Motorhome (Paperback): Martin Dorey Take the Slow Road: Ireland - Inspirational Journeys Round Ireland by Camper Van and Motorhome (Paperback)
Martin Dorey 1
R610 Discovery Miles 6 100 Ships in 10 - 15 working days

Forget hurrying. Forget putting your foot down and racing through sweeping bends. Forget the understeer (whatever that is). Forget the blur of a life lived too fast. This is a look at taking life slowly. It's about taking the time to enjoy journeys and places for their own sake. It's about stopping and putting the kettle on. Stopping to take a picture. Stopping to enjoy stopping. How are you going to do it? In a camper van or a motorhome, of course. In this book we define the best driving routes around Ireland for camper vans and motorhomes. We show you the coolest places to stay, what to see, what to do and explain why it's special. We meander around Ireland on the most breathtaking roads, chugging up mountain passes and pootling along the coast. We show you stuff that's fun; often free. We include the best drives for different kinds of drivers; for surfers, wildlife watchers, climbers and walkers. We include the steepest, the bendiest, the scariest and most interesting. And you don't even have to own a camper van or motorhome - we'll tell you the many places you can rent one to take you on the journey. All of this is interspersed with beautiful photos, handy maps and quirky travel writing from the king of camper vans and motorhomes, Martin Dorey. So if all you want to do is flick through it on a cold day and plan your next outing, you'll be transported (albeit slowly) to pastures, beaches, mountains and highways that make you want to turn the key and go, go, go!

Visit the City - Stuttgart (3 Days In) - Make the most of your time (Paperback, 2nd Revised edition): Brigitte Hintzen-Bohlen Visit the City - Stuttgart (3 Days In) - Make the most of your time (Paperback, 2nd Revised edition)
Brigitte Hintzen-Bohlen; Translated by John Sykes
R249 Discovery Miles 2 490 Ships in 10 - 15 working days

Stuttgart is a city that is full of exciting contrasts with its Baroque palace and art in a glass cube, with Moorish architecture in the Wilhelma zoo and futuristic car museums, with Swan Lake and hip-hop, with a vibrant nightlife and invigorating mineral springs. The BKB travel guide presents everything you need for your short stay in Stuttgart including information on attractive city quarters, addresses for accommodation, shopping and of course entertainment. Highlights include the Schlossplatz, Konigstrasse, Stuttgart Palace, Staatsgalerie, Stuttgarter Ballett, Mercedes Benz, Solitude Palace, Wilhelma, shopping and nightlife in Stuttgart.

Moon New Mexico (Twelfth Edition) - Outdoor Adventures, Road Trips, Local Culture (Paperback): Steven Horak Moon New Mexico (Twelfth Edition) - Outdoor Adventures, Road Trips, Local Culture (Paperback)
Steven Horak
R540 R502 Discovery Miles 5 020 Save R38 (7%) Out of stock

From hiking sandstone canyons to chowing down on southwestern cuisine, fall under the spell of the Land of Enchantment with Moon New Mexico. Inside you'll find: * Strategic, flexible itineraries with ideas for art lovers, outdoor adventurers, history buffs, and more * Top experiences and unique activities: Wander through a ghost-town graveyard, count the bullet holes in the ceilings of preserved 19th-century saloons, or visit the birthplace of the atomic bomb. Soar through New Mexico's clear blue sky on a colorful hot air balloon. Spark inspiration and delight in the spirited art scene of Santa Fe, or seek an extraterrestrial experience at the International UFO Museum & Research Center in Roswell * Savor the flavors: Dig into traditional local cuisine, like red sauce-smothered enchiladas, tender carne adovada, and hearty posole. Indulge in juicy green-chile cheeseburgers or opt for something lighter from one of New Mexico's many organic farm-to-table restaurants * Outdoor adventures: Go deep on a trek into the mesmerizing underground world of Carlsbad Caverns or venture off-trail in the De-Na-Zin Wilderness to view stunning hoodoos. Raft from surging waters to gentle currents on the Rio Grande or explore the wavelike gypsum dunes of White Sands National Park * Ways to respectfully engage with indigenous cultures: Attend a dance ceremony or a powwow, tour a pueblo, or peruse handmade goods at a market * Local insight from Santa Fe dweller Steven Horak * Helpful resources on Covid-19 and traveling to New Mexico * Full-color, vibrant photos and detailed maps throughout * Thorough background on the landscape, wildlife, climate, and local culture, plus advice for families, seniors, international visitors, and LGBTQ+ travelers * Focused coverage of Albuquerque, Santa Fe, Taos, Navajo Nation, Las Cruces, Carlsbad, and more Find your adventure with Moon New Mexico. Exploring more of the Southwest? Try Moon Arizona & the Grand Canyon or Moon Zion & Bryce. Hitting the road? Try Moon Southwest Road Trip. About Moon Travel Guides: Moon was founded in 1973 to empower independent, active, and conscious travel. We prioritize local businesses, outdoor recreation, and traveling strategically and sustainably. Moon Travel Guides are written by local, expert authors with great stories to tell-and they can't wait to share their favorite places with you. For more inspiration, follow @moonguides on social media.

America's National Parks - A Photographic Guide Through All 63 National Parks of the USA (Hardcover): Aaron Lanni America's National Parks - A Photographic Guide Through All 63 National Parks of the USA (Hardcover)
Aaron Lanni
R1,120 R984 Discovery Miles 9 840 Save R136 (12%) Ships in 18 - 22 working days
Great Escapes Alps. The Hotel Book (English, French, German, Hardcover, Multilingual edition): Angelika Taschen Great Escapes Alps. The Hotel Book (English, French, German, Hardcover, Multilingual edition)
Angelika Taschen
R1,519 R1,250 Discovery Miles 12 500 Save R269 (18%) Ships in 9 - 17 working days

The Alps are Europe's biggest and greatest mountain range. Formed millions of years ago, they became a popular destination for travelers in the late eighteenth century - first for adventurers and explorers, then for artists and writers, and finally for everyone who wanted to spend summer in the fresh air of this wonderful scenery or take part in winter sports. Angelika Taschen has followed in their footsteps and collected the finest hotels in the Alpine nations of Germany, Austria, Switzerland, France, and Italy. They include the Kranzbach near Garmisch-Partenkirchen, built for a British aristocrat, Gasthof Hirschen in the Bregenzerwald, where art-loving visitors have been welcomed since 1755, and the Seehof near Salzburg with its emphasis on contemporary art and fine cuisine. The journey goes to Waldhaus Sils in Sils Maria, where many creative guests have found inspiration, to the Schatzalp in Davos, which Thomas Mann immortalized in literature in "The Magic Mountain", and to picturesque bed & breakfasts with a personal touch such as Brucke49 in Vals and Maison Bergdorf in Interlaken. High above Chamonix, mountaineers have stayed overnight for more than 140 years at Refuge du Montenvers with its view of the Mer de Glace, the largest glacier in France. In the exclusive Megeve, too, which Baroness Noemie de Rothschild put on the tourist map, travelers experience the Alps a la francaise in the chalet hotel L'Alpaga; and a bit of Italian dolce vita is provided by stunning addresses in the South Tyrol such as the Ottmangut in Merano, Villa Arnica in Lana with its nostalgic atmosphere, and Pension Briol near Barbiano, constructed in 1928 in the Bauhaus style and extended in 2021 with the addition of two extremely modern buildings. This opulent book of photographs presents the Alpine range and accommodation in large-format images, short texts, and useful details on prices and how to get there. Walkers, skiers, gourmets, and lovers of good living will find valuable tips and very special accommodation: former monasteries where guests still find peace and seclusion, a mountain hut at the heart of the Dolomites, and a youth hostel occupying what was once a sanatorium, a rare example of modern architecture in Switzerland that was declared a heritage monument in 2002.

The Parklands - Trails and Secrets from the National Parks of the United States (Hardcover): Gestalten, Parks Project The Parklands - Trails and Secrets from the National Parks of the United States (Hardcover)
Gestalten, Parks Project
R1,239 R930 Discovery Miles 9 300 Save R309 (25%) Ships in 9 - 17 working days
The Final Party - A fast-paced, twisty, suspenseful thriller that will keep you guessing (Paperback): A.A. Chaudhuri The Final Party - A fast-paced, twisty, suspenseful thriller that will keep you guessing (Paperback)
A.A. Chaudhuri
R296 R272 Discovery Miles 2 720 Save R24 (8%) Ships in 9 - 17 working days

SIX FRIENDS. In a luxury villa set high in the hills above the glamorous town of Sorrento, southern Italy, three couples gather for the perfect 40th birthday celebration. ONE BODY. Before the week is out, one of them is dead. COUNTLESS LIES. Their perfect reunion quickly becomes the holiday from hell when one of the group starts receiving anonymous messages, threatening to expose a dark secret from their university days. As old friendships are tested to the limit, it's clear that what happens in the dark past won't stay buried... A heart-racing psychological thriller that will hook you from the very first page, with twist after twist that will make your jaw drop. Fans of B.A. Paris, My Husband's Killer and Lucy Foley won't be able to put this down. If you were hooked by The White Lotus or The Watcher, you'll love this. Praise for A.A. Chaudhuri: 'Beautifully written, immaculately plotted, very clever and deliciously dark. Loved it.' Catherine Cooper 'An intriguing and intricately plotted crime story, with so many twists and turns. I defy you to work out the ending.' Howard Linskey 'Revelations and twists abound, and the characters evoke, by turns, empathy and disgust... with friends like these, who needs enemies?' Vaseem Khan 'An absolutely thrilling ride...and the twist! I thought I had it all figured out, but I was so wrong...' Lisa Hall, author of The Woman in the Woods Readers love A.A. Chaudhuri's completely addictive thrillers: 'The twists kept coming and even when I thought I figured it out, the last chapter blew my mind. Absolutely loved this one!' Reader Review 'This book was wildly addictive. Super twisty and twisted. I never saw the ending coming.' Reader Review 'Five stars is not enough for this truly jaw-dropping story...This needs to be your next read!' Reader Review 'Every time I thought I had everything worked out, the plot took another twist, and the ending blew me away.' Reader Review 'One of the best psychological thrillers ever written.' Reader Review 'I sailed through this suspense-packed thriller...And the ending? Wow!' Reader Review 'WOW. The plot twists were amazing and the ending was superb.' Reader Review 'Secrets, secrets, and more secrets! My mouth hung open at several reveals' Reader Review

Living the RV Life - Your Ultimate Guide to Life on the Road (Paperback): Marc Bennett, Julie Bennett Living the RV Life - Your Ultimate Guide to Life on the Road (Paperback)
Marc Bennett, Julie Bennett 1
R611 R575 Discovery Miles 5 750 Save R36 (6%) Ships in 18 - 22 working days
Lonely Planet Under the Stars - Europe (Hardcover): Lonely Planet Lonely Planet Under the Stars - Europe (Hardcover)
Lonely Planet
R612 R553 Discovery Miles 5 530 Save R59 (10%) Ships in 9 - 17 working days

From wild camping to curling up in a cabin, discover 200 amazing places to sleep under the stars in Europe. Lonely Planet's experts have scoured the continent to recommend the best campsites, wild camping spots, huts, cabins and refuges in regions across 20 countries, providing practical advice about how to plan your trip, when to go, how to get there, and what to take. In each country profile we provide an introduction to the destination and an overview of rules and regulations around camping, accompanied by a curated list of our favourite regions with reviews of the best campsites, cabins, huts and wild camping locations. Discover everything you need to know with essential information including location details, the number of camping pitches, availability of cabins, and electricity and water facilities. After a night under the stars, make the most of your day with comprehensive coverage of the best outdoor activities to experience in the vicinity, from hiking and biking to climbing, canoeing and wildlife watching. Whether you're an experienced camper, or a first-timer wanting to escape the crowded city for a wilderness cabin, Under the Stars can guide you to the best places in Europe to pitch your tent. Featured destinations include: England, Scotland, Wales, Norway, Sweden, Finland, France, Switzerland, Slovenia, Slovakia, Italy, Croatia, Montenegro, Germany, Austria and many more. About Lonely Planet: Lonely Planet is a leading travel media company and the world's number one travel guidebook brand, providing both inspiring and trustworthy information for every kind of traveller since 1973. Over the past four decades, we've printed over 145 million guidebooks and grown a dedicated, passionate global community of travellers. You'll also find our content online, on mobile, video and in 14 languages, armchair and lifestyle books, eBooks, and more.

Hiking Rocky Mountain National Park: The Pocket Guide (Paperback): Erik Stensland Hiking Rocky Mountain National Park: The Pocket Guide (Paperback)
Erik Stensland; Edited by Janna Nyswander
R385 Discovery Miles 3 850 Out of stock
Moon Tennessee: With the Smoky Mountains (Ninth Edition) - Outdoor Recreation, Live Music, Whiskey, Beer & BBQ (Paperback):... Moon Tennessee: With the Smoky Mountains (Ninth Edition) - Outdoor Recreation, Live Music, Whiskey, Beer & BBQ (Paperback)
Margaret Littman
R582 R537 Discovery Miles 5 370 Save R45 (8%) Ships in 9 - 17 working days

The birthplace of the blues, the cradle of country music, and the home of the Smokies: get to know the Volunteer State with Moon Tennessee. Inside you'll find: *Strategic, flexible itineraries, from a long weekend in Nashville to a Great Smokies road trip, plus day trips from Memphis and Nashville *The best local flavors: Dig in to fiery hot chicken and authentic Southern barbecue or sip on samples at the Jack Daniels Distillery *Can't-miss music: Catch a performance on the Grand Ole Opry stage or follow in the footsteps of the King at Graceland. Two-step with the locals at a beloved honky-tonk, listen to the strums of bluegrass, or tour studios where legends like Johnny Cash recorded their hits *Outdoor adventures: Go whitewater rafting in Cherokee National Forest, hike to rushing waterfalls in Great Smoky Mountains National Park, or spot wild bison in the Land Between the Lakes *Expert advice from local Nashvillian Margaret Littman on when to go, where to eat, and where to stay, from secluded campgrounds to historic inns *Full-color photos and detailed maps throughout *Accurate, up-to-date information on the landscape, wildlife, and history of TennesseeExperience the best of Tennessee with Moon. Hitting the road? Check out Moon Nashville to New Orleans Road Trip.About Moon Travel Guides: Moon was founded in 1973 to empower independent, active, and conscious travel. We prioritize local businesses, outdoor recreation, and traveling strategically and sustainably. Moon Travel Guides are written by local, expert authors with great stories to tell-and they can't wait to share their favorite places with you. For more inspiration, follow @moonguides on social media.

A Wealth of Insight - The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality... A Wealth of Insight - The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality (Hardcover)
Rahim B Kanani
R1,185 Discovery Miles 11 850 Ships in 9 - 17 working days
500 Tips for Quality Enhancement in Universities and Colleges (Hardcover): Sally Brown, Phil Race, Brenda Smith 500 Tips for Quality Enhancement in Universities and Colleges (Hardcover)
Sally Brown, Phil Race, Brenda Smith
R3,783 Discovery Miles 37 830 Ships in 10 - 15 working days

This handbook seeks to provide practical, realistic suggestions about how quality can be measured, maintained and improved in institutions. It is addressed to a cross-section of staff who make up colleges and universities, not just those responsible for quality audit.

Rick Steves Snapshot Northern Ireland (Seventh Edition) (Paperback): Pat O'Connor, Rick Steves Rick Steves Snapshot Northern Ireland (Seventh Edition) (Paperback)
Pat O'Connor, Rick Steves
R285 R267 Discovery Miles 2 670 Save R18 (6%) Ships in 9 - 17 working days

With Rick Steves, Northern Ireland is yours to discover! This slim guide excerpted from Rick Steves Ireland includes: *Rick's firsthand, up-to-date advice on the best sights, restaurants, hotels, and more in Northern Ireland, plus tips to beat the crowds, skip the lines, and avoid tourist traps *Top sights and local experiences: Tour the Dunluce Castle or Giant's Causeway along the Antrim Coast, spend a day marveling at zoology specimens and ancient treasures at the Ulster Museum in Belfast, and contemplate Derry's political murals *Helpful maps and self-guided walking tours to keep you on trackWith selective coverage and Rick's trusted insight into the best things to do and see, Rick Steves Snapshot Northern Ireland is truly a tour guide in your pocket.Exploring further? Pick up Rick Steves Ireland for comprehensive coverage, detailed itineraries, and essential information.

Front Office - Procedures, social skills, yield and management (Hardcover, 2nd edition): P Abbott, S. Lewry Front Office - Procedures, social skills, yield and management (Hardcover, 2nd edition)
P Abbott, S. Lewry
R4,213 Discovery Miles 42 130 Ships in 10 - 15 working days

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text: * user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook * updated in the light of recent developments such as global distribution systems and the internet * greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment * additional extended, practical exercise material. Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections: * Procedural aspects * Dealing with people * Increasing yield * Management aspects Front Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.

Moving Pictures/Stopping Places - Hotels and Motels on Film (Hardcover, New): David B. Clarke, Valerie Crawford Pfannhauser,... Moving Pictures/Stopping Places - Hotels and Motels on Film (Hardcover, New)
David B. Clarke, Valerie Crawford Pfannhauser, Marcus A Doel; Contributions by Stuart Aitken, Yvette Blackwood, …
R3,664 Discovery Miles 36 640 Ships in 10 - 15 working days

Mobility has long been a defining feature of modern societies, yet remarkably little attention has been paid to the various 'stopping places'_hotels, motels, and the like_that this mobility presupposes. If the paradoxical qualities of fixed places dedicated to facilitating movement have been overlooked by a variety of commentators, film-makers have shown remarkable prescience and consistency in engaging with these 'still points' around which the world is made to turn. Hotels and motels play a central role in a multitude of films, ranging across an immensely wide variety of genres, eras, and national cinemas. Whereas previous film theorists have focused on the movement implied by road movies and similar genres, the outstanding contributions to this volume extend the recent engagement with space and place in film studies, providing a series of fascinating explorations of the cultural significance of stopping places, both on screen and off. Ranging from the mythical elegance of the Grand Hotel, through the uncanny spaces of the Bates motel, to Korean 'love motels, ' the wealth of insights, from a variety of theoretical perspectives, that this volume delivers is set to change our understanding of the role played by stopping places in an increasingly fluid world

The Eco-Conscious Travel Guide - 30 European Rail Adventures to Inspire Your Next Trip (Paperback): Georgina Wilson-Powell The Eco-Conscious Travel Guide - 30 European Rail Adventures to Inspire Your Next Trip (Paperback)
Georgina Wilson-Powell
R384 R353 Discovery Miles 3 530 Save R31 (8%) Ships in 9 - 17 working days

Whether you have a long weekend or a fortnight to spare, there are plenty of no-fly European adventures to discover. From coastal to cultural, mountainous to mouth-watering, The Eco-Conscious Travel Guide offers 30 themed routes you can hop on and hop off at any point, including: * Alpine Ambles * Ski Escapes * Chocolate, Cheese and Carb Delights * Wine-fuelled Wanders

Moon Amsterdam, Brussels & Bruges (Paperback): Karen Turner Moon Amsterdam, Brussels & Bruges (Paperback)
Karen Turner
R430 R404 Discovery Miles 4 040 Save R26 (6%) Ships in 9 - 17 working days

Experience the scenic canals, colorful markets, and medieval history of the top cities in Belgium and the Netherlands. Inside Moon Amsterdam, Brussels & Bruges you'll find: Flexible itineraries for 1 to 5 days in Amsterdam, Brussels, and Bruges that can be combined into a longer trip Strategic advice for foodies, art lovers, history buffs, and more Top experiences and unique highlights: Cyclealong serene canals and narrow brick roads past baroque architecture, or stroll through Bruges's grand Markt Square. Marvel at the works of famed Dutch and Flemish painters, walk through history at the Anne Frank House, or remember the fallen in the cemeteries and memorials of Ypres The best local flavors: Sip on Amsterdam's specialty liquor at a jenever tasting room, or enjoy a glass of authentic Trappist beer produced in monasteries. Snack on Belgian frites, sample stroopwafel, and savor scrumptious local chocolates Ideas for side trips from each city, including Lisse, The Hague, Rotterdam, and more Expert insight from Karen Turner, an expat who's called the Netherlands home for years Full-color photos and detailed maps throughout Helpful resources on COVID-19 and traveling to Amsterdam, Brussels, and Bruges Background information on the landscape, history, and cultural customs of each city Handy tools such as visa information, Dutch, Flemish, and French phrasebooks, and tips for seniors, LGBTQ+ travelers, visitors with children, and more Experience the best of these three cities at your own pace with Moon Amsterdam, Brussels & Bruges. Exploring more of Europe's best cities? Check out Moon Rome, Florence & Venice or Moon Prague, Vienna & Budapest. About Moon Travel Guides: Moon was founded in 1973 to empower independent, active, and conscious travel. We prioritize local businesses, outdoor recreation, and traveling strategically and sustainably. Moon Travel Guides are written by local, expert authors with great stories to tell--and they can't wait to share their favorite places with you. For more inspiration, follow @moonguides on social media.

Cool Caravanning, Updated Second Edition - A Selection of Stunning Sites in the English Countryside (Paperback, 2nd Revised... Cool Caravanning, Updated Second Edition - A Selection of Stunning Sites in the English Countryside (Paperback, 2nd Revised edition)
Caroline Mills 1
R383 R306 Discovery Miles 3 060 Save R77 (20%) Ships in 10 - 15 working days

Revealing England's most stunning caravan site locations, "Cool Caravanning" presents a handpicked selection of 50 great places to stay. This stylish book packed with great ideas means that you'll never look at caravanning in the same way again. Whether you're looking for great views, children-friendly spots, a beach holiday, a walking break, an action adventure or just somewhere to relax, "Cool Caravanning" has something for everyone, whether you're an old hand or a first-timer.

Classic Desert Climbs (Paperback): Fred Knapp Classic Desert Climbs (Paperback)
Fred Knapp
R792 Discovery Miles 7 920 Ships in 10 - 15 working days
South Africa for South Africans (Paperback, 2nd ed): Marielle Renssen, Hirsh Aronowitz South Africa for South Africans (Paperback, 2nd ed)
Marielle Renssen, Hirsh Aronowitz
R275 R254 Discovery Miles 2 540 Save R21 (8%) Ships in 5 - 10 working days
Camping by the Waterside - The Best Campsites by Water in Britain and Ireland: 2nd edition (Paperback, 2 Rev Ed): Stephen Neale Camping by the Waterside - The Best Campsites by Water in Britain and Ireland: 2nd edition (Paperback, 2 Rev Ed)
Stephen Neale
R501 R460 Discovery Miles 4 600 Save R41 (8%) Ships in 9 - 17 working days

Planning a fabulous staycation in the UK? This stylish and inspiring book contains all the information campers need to make the most of the wonderful waterside locations throughout the UK and Ireland. Covering all kinds of camping (caravan, campsite and wild), the book starts by showing how to plan your trip, what gear to take and how to get stuck into all the fantastic water-based activities on offer, such as sailing, kayaking, angling, surfing and wild swimming. Tip boxes, top 10 features and gorgeous photos combine to give readers all the knowledge and inspiration they need to get out there, whether they're on their own, part of a family or with a group of friends. The main part of the guide is organised by region, but also searchable by activity. Each region has an overview, and within it the best sites to visit, with useful information (best times of year to go, activities on offer, facilities, cost), advice on most attractive pitches, contact details and photos. There is a huge variety of sites here, all with something unique to offer, and helpful maps plot each one clearly. With a Foreword by One Man and his Campervan's Martin Dorey, this is the essential guidebook for all campers, showing how it really is possible to pitch up in paradise. This 2nd edition is thoroughly updated throughout, featuring new campsites and photography.

Human Resource Management in the Hotel Industry - Strategy, Innovation and Performance (Hardcover): Kim Hoque Human Resource Management in the Hotel Industry - Strategy, Innovation and Performance (Hardcover)
Kim Hoque
R5,184 Discovery Miles 51 840 Ships in 10 - 15 working days


Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry.
Common perceptions of management practices in the hotel industry typically include work intensification, high labour turnover, lack of training and poor career prospects, and casualised terms and conditions of employment. Using data from a survey of over 200 hotels, this book challenges such stereotypes by demonstrating that this part of the service sector is just as likely to have experimented with new approaches to HRM as the manufacturing industry. It suggests that primary influences on managerial decision-making in the hotel industry are no different from the primary influences affecting decision-making elsewhere, countering the argument that mainstream management theories are inapplicable within the hotel industry. Furthermore, where hotels emphasise the importance of service quality enhancement and where they introduce HRM as an integrated, mutually supporting package of practices, a strong relationship between HRM and organisational performance is proposed.


eBook available with sample pages: 0203020863

500 Tips for Quality Enhancement in Universities and Colleges (Paperback): Sally Brown, Phil Race, Brenda Smith 500 Tips for Quality Enhancement in Universities and Colleges (Paperback)
Sally Brown, Phil Race, Brenda Smith
R1,171 Discovery Miles 11 710 Ships in 10 - 15 working days

This handbook seeks to provide practical, realistic suggestions about how quality can be measured, maintained and improved in institutions. It is addressed to a cross-section of staff who make up colleges and universities, not just those responsible for quality audit.

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