How should you write and present a business proposal? What is the best way to take minutes? When should a work email be formal and when chatty?

Communicating in a clear, concise manner with colleagues and clients is a key aspect of professionalism and good business practice. Yet many South African companies do not train their staff to do this, leading to confusion and lost hours - and it affects how people view your ability to do your job.

Now, help is at hand with plain-language experts Bittie Viljoen-Smook, Johan Geldenhuys and Wena Coetzee in this user-friendly guide to all aspects of written English in the workplace. Your journey to presenting yourself in an excellent, effective way starts here.

Six unlikely friends on a nine-month cruise with the Study at Sea program will learn that chemistry is more than a subject and the best lessons aren't taught in the classroom...but in the heart.

She's the only woman he wants, and the only one he can never touch again.

"She's Penna Carstairs. AKA, Rebel. Named FMX-treme Magazine's sexiest female athlete of the year - there's no rule in extreme sports she hasn't broken, no gender barrier she hasn't demolished. She's the mysterious stranger I met in a bar, the one I spent one insane, incredible night with. And now I'm screwed. Or rather . . . not screwed. Because the woman I can't get out of my head is the one woman I can never touch again. I'm Dr. Cruz Delgado - the youngest professor on campus. And Penelope Carstairs just walked into my class."

Six unlikely friends on a nine-month cruise with the Study at Sea program will learn that chemistry is more than a subject and the best lessons aren't taught in the classroom...but in the heart.

He only wants one girls heart, and it's the one he's already broken.

"He's Landon Rhodes. The snowboarding Renegade they call Nova. Sinfully gorgeous. Four-time X Games medallist. Full-time heartbreaker. They say a girl broke him once, and that's why he's so reckless, so careless with his conquests. But I'm that girl. They can call me his curse all they want. He and I both know the truth . . . He's the one who destroyed me, and I'm not the sucker who's going to let that happen again."

Melinda Ferguson is the bestselling author of her addiction trilogy: Smacked, Hooked and Crashed. She is also an award-winning publisher.

To escape the pandemic, Ferguson finds her dream house on a private nature reserve, secluded in the otherworldly Cedarberg. A week before it's registered, a beautiful high-powered exec is brutally murdered next door. How could heaven have transformed into hell in an instant?

Written in her no-holds-barred signature style, Bamboozled is set in an age of fear, on a dystopian planet floundering in a maze of deception. In her search for sanity, Ferguson tries to untangle herself from a masked world gone mad, in which the media are controlled by the Invisible, Big Tech are mining our lives, where truth-tellers are mercilessly hunted and where, in certain countries, there are now Ministries of Loneliness.

Driven by an ancient human yearning to connect, the author must go on a deep journey into the unknown if she is to find her garden of songbirds and her torch of freedom and joy. The book is also about losing money and finding magic, while trying to work out who killed the woman next door.

From the Booker-shortlisted, million-copy bestselling author of We Are All Completely Beside Ourselves comes an epic novel about the infamous, ill-fated Booth family. Charmers, liars, drinkers and dreamers, they will change history forever.

Junius is the patriarch, a celebrated Shakespearean actor who fled bigamy charges in England, both a mesmerising talent and a man of terrifying instability. As his children grow up in a remote farmstead in 1830s rural Baltimore, the country draws ever closer to the boiling point of secession and civil war. Of the six Booth siblings who survive to adulthood, each has their own dreams they must fight to realise - but it is Johnny who makes the terrible decision that will change the course of history - the assassination of Abraham Lincoln.

Booth is a riveting novel focused on the very things that bind, and break, a family.

Management Principles: a contemporary edition for Africa deals with the cornerstone principles of general management that have endured over many decades. The eighth edition of this comprehensive book on general management principles delves into the fundamentals of planning, organising, leading, controlling, and showcasing how these four management functions have stood the test of time amidst the challenges posed by, among others, the Fourth Industrial Revolution.

From navigating artificial intelligence, data analytics, blockchain technology and other technological changes to sustainability issues, inclusive workplaces, and geo-political wars, this reader-friendly book exposes the student of management theory to real-life management issues. Backed by academic research, literature reviews and South African and African case studies, this book offers a practical roadmap for both management students and seasoned professionals who have to solve management problems and make sound management decisions. Written in an accessible style, it systematically covers all relevant management principles, providing a logical framework for understanding and implementation of these principles in a volatile business environment.

In this fully-updated eighth edition, the authors have endeavoured to expose the reader to the relevant topics that managers of modern organisations must be familiar with.

Furthermore, the book accommodates different learning styles by providing the following features:

• Real-world business examples
• Figures and diagrams
• Concise summaries of important concepts
• Case scenarios
• Self-assessment questions.

Management Principles: a contemporary edition for Africa is written from a South African and African perspective. The uniqueness of this continent justifies a management approach that reflects Africa’s realities while being sensitive to the fact that Africa is part of the ever-growing borderless world.

The book is divided into two volumes.

Volume 2 covers some management accounting principles such as budgets and the analysis and interpretation of financial statements. It introduces the reader to com­panies and discusses ordinary shares and different types of preference shares, the calculation of dividends in respect of the different share types, conversions and debentures issues at par, at a discount and at a premium.

This publication covers Financial Accounting and Reporting Practice.

The focus is on accounting standards, interpretations and updates issued by the IASB. It is aimed at the under- and postgraduate student, practising accountants, financial analysts, credit providers and the wider business community. Each chapter includes practical examples, with journal entries where appropriate, that demonstrate the more important principles.

In 1957 emigreer die negejarige Henk van Woerden vanaf Nederland met sy gesin na Kaapstad – leertas in die hand, mussie oor die ore, serp om die nek, glasoog in die oogkas. Eers veertig jaar later ontdek hy wat die rede was vir hierdie vertrek na Suid-Afrika: Sy pa was ’n kollaborateur in die Tweede Wêreldoorlog. Die emigrasie is die begin van ’n lewe as buitestaander en vorm later die goue draad in sy skilderye en literêre werk.

Koning Eenoog is ’n boeiende biografie van die ewig soekende emigrant Henk van Woerden (1947–2005), ’n skrywer wat nie net ’n bekroonde oeuvre agtergelaat het nie (Een mond vol glas – Alan Paton Award en die Frans Kellendonk-prys, Ultramarijn – Gouden Uil en Inktaap) maar ook die Nederlandse literatuur oor Suid-Afrika verander het.

Dirty cops, trafficking rings, globe-spanning, nail-biting undercover detective work and the biggest takedown of the online narcotics market in the history of the internet. This is the story of how a single innovation has fuelled the world's criminal financial markets, and unleashed a cat-and mouse game like no other.

Over the last decade, crime lords inhabiting lawless corners of the internet have operated more freely - whether in drug dealing, money laundering, or human trafficking - than their old school counterparts could have ever dreamed of. By transacting in currencies with anonymous ledgers, overseen by no government and beholden no bankers, they have robbed law enforcement of the primary method of cracking down on illicit finance: following the money.

But what if this dark economy held a secret, fatal flaw? What if their currency wasn't so cryptic after all? Could an investigator using the right mixture of technical wizardry, financial forensics, and old-fashioned persistence uncover an entire criminal underworld?

Lords of Crypto Crime is the gripping, insider story of how a brilliant group of investigators took down the biggest kingpins of the dark web.

Killer twists. Heroes to believe in. Trust Baldacci. Simply Lies is an intense thriller featuring Mickey Gibson, a former New Jersey detective.

Former Jersey City detective and single mother of two, Mickey Gibson, now works for global investigation company, ProEye, to track down assets of the wealthy who have tried to avoid their creditors. One day she gets a call from a colleague, Arlene Robinson, asking her to visit the home of a notorious arms dealer who has cheated some of ProEye's clients in the past. Mickey arrives at the mansion to discover the body of a man hidden in a secret room.

It turns out that nothing is at it seems. The arms dealer did not exist, and nobody at ProEye knew of Arlene Robinson. Mickey had been tricked and now the cops are involved. The body was that of Thomas Lancaster who'd been in Witness Protection having had links with the mob.

Now begins a cat-and-mouse showdown between hardened ex-cop, Mickey, and a woman with sociopathic tendencies who has no name and a mysterious past. She intends to get what she wants and people who get in her way will die.

For Mickey to stop her, she must first discover her true identity and what damaged her all those years ago. And the truth behind why she selected Micky to become her nemesis . . .

It is summer on Magnolia Road when Juliet moves into her late mother's house with her husband Liam and their young son, Charlie.

Preoccupied by guilt, grief and the juggle of working motherhood, she can't imagine finding time to get to know the neighbouring families, let alone fitting in with them. But for Liam, a writer, the morning coffees and after-school gatherings soon reveal the secret struggles, fears and rivalries playing out behind closed doors - all of which are going straight into his new novel.

Juliet tries to bury her unease and leave Liam to forge these new friendships. But when the rupture of a marriage sends ripples through the group, painful home truths are brought to light. And then, one sun-drenched afternoon at a party, a single moment changes everything.

The fiction debut from Sunday Times bestselling author Cathy Rentzenbrink, Everyone Is Still Alive is funny and moving, intimate and wise; a novel that explores the deeper realities of marriage and parenthood and the way life thwarts our expectations at every turn.

The thrilling Richard & Judy Book Club Pick for 2018, The Party is a gripping story of betrayal, privilege and hypocrisy, set in the unassailable heart of the British establishment.

Martin Gilmour and Ben Fitzmaurice have been best friends for 25 years, since their days together at Burtonbury School. They are an unlikely pair: the scholarship boy with the wrong accent and clothes, and the dazzlingly popular, wealthy young aristocrat. But Martin knows no one else can understand the bond they share – and no one else could have kept Ben’s secret for over two decades.

At Ben’s 40th birthday party, the cream of the British establishment gathers in a haze of champagne, drugs and glamour. Amid the politicians, the celebrities, the old money and the newly rich, Martin once again feels that pang of not quite belonging. His wife Lucy has her reservations, too. There is something unnerving in the air. But Ben wouldn’t do anything to damage their friendship. Would he?

Trust is the fuel for all of life. We are wired biologically, neurologically, emotionally, spiritually, and psychologically to trust. Trust is the currency that drives every relationship, beginning with the foundational bond between infants and their mothers, extending to the trust networks that undergird every human endeavor – art, science, commerce – and binding together every relationship we have ever had or ever will have. Nothing in our world works without trust.

It is tempting to think that trust is simple, that we should be able to spot a lack of trustworthiness relatively easily. But we all have our stories about misplaced trust. We either missed clear or subtle warning signs or there just were not any warning signs to see. Everything looked good on the surface, and maybe it was. But we got burned anyway.

And sometimes we struggle to earn and keep the trust of those around us when trust bonds fail to form or are broken. When trust breaks down, so does our ability to move forward.

In Trust, Knowing When To Give It, When To Withhold It, How To Earn It And How To Fix It When It Gets Broken, Dr. Cloud explores the five foundational aspects of trust that must be present for any relationship to function successfully and helps us to understand how to implement them. He also guides us through the difficult process of repairing trust when it has been violated and broken, even when restoring trust feels impossible.

Rich with wisdom drawn from decades of experience in clinical practice, business consulting and research, Trust is the ultimate resource for managing this most complex and fundamental of human bonds, allowing us to experience more fruitful and rewarding relationships in every area of our lives.

The multi-million copy internationally bestselling author and master of the shocking twist, Linwood Barclay, is back with a nail-biting new thriller which will keep you awake all night...

Paul Davis forgets things. Why he walked into a room. Who he spoke to, and what they said. What he promised his wife he'd do. Sometimes it's too much, and the panic takes hold. But he wasn't always like this.

Eight months ago, Paul was attacked - left for dead after seeing something he shouldn't have - and has been piecing his life back together ever since. During the days, therapy helps. But at night, he hears noises that no one else can. That nobody believes. Sometimes he thinks someone is in the house. Other times, the sounds are far stranger.

Either he's losing his mind - or someone wants him to think he is. Or maybe something even darker is waiting downstairs...

This is comfort food, Ottolenghi-style.

In his much-anticipated new book, Yotam Ottolenghi brings his inspiring, flavour-forward approach to comfort cooking, delivering new classics that taste of home.

A bowl of pasta becomes Caramelised Onion Orecchiette with Hazelnuts & Crispy Sage, a warming soup is Cheesy Bread Soup with Savoy Cabbage & Cavolo Nero, and a plate of mash is transformed into Garlicky Aligot Potato with Leeks & Thyme.

Weaving memories of childhood and travel with over 100 irresistible recipes, Ottolenghi COMFORT is a celebration of food and home – of the connections we make as we cook, and pass on from generation to generation.

MISTRA's publication on Whiteness Afrikaans Afrikaners: Addressing Post-Apartheid Legacies, Privileges and Burdens consists of various thought-provoking contributions made at a roundtable held in 2015 at Constitution Hill as a continuation of MISTRA’s research on nation formation and social cohesion. The publication aims to enhance the understanding of the history of whiteness in all its socio-economic manifestations as well as the architecture of power relations and privileges in democratic South Africa.

The volume comprises of contributions by former president Kgalema Motlanthe, current Deputy Minister of Cogta, Andries Nel, Mary Burton, Christi van der Westhuizen, Lynette Steenveld, Bobby Godsell, Dirk Herman (of Solidarity), Ernst Roets (of Afriforum), Xhanti Payi, Mathatha Tsedu, Pieter Duvenage, Hein Willemse, Nico Koopman, Melissa Steyn, Achille Mbembe and Mathews Phosa.

God se teenwoordigheid is iets wat jy doelbewus moet soek, maar te midde van ’n besige program en krisisse verloor ons so maklik perspektief.

Geliefde skrywer Nina Smit wil vroue met 366 oordenkings in ’n Lewe naby God deur praktiese riglyne help om nader aan God te kom sodat sy Teenwoordigheid vir hulle ’n werklikheid kan word. Belangrike temas wat uitstaan, is onder andere:

• gefokusde tyd met die Woord
• gebed as anker van jou geloofslewe
• betroubaarheid van God se beloftes
• dankbaarheid as uitvloeisel van geloof
• hantering van seer en mislukking in jou verlede

This beautifully illustrated large-format book showcases some 2,400 South African indigenous plants, making it a comprehensive guide to the range of local plants available to gardeners to transform their outdoor spaces.

An Introduction lays the groundwork, covering climate, various garden styles, spatial planning and garden maintenance, as well as giving suggestions for attracting wildlife to the garden.

The encyclopaedic Plant Catalogue forms the bulk of the book. Plants are grouped by growthform into 13 chapters, from bulbs, orchids and aloes through to shrubs, grasses, trees and fynbos.The introduction to each group provides essential information on the selection, planting and feeding of the species, and gives tips on growing and maintaining them in the garden or in containers. Following each introduction is an extensive catalogue of species, pairing full-colour photographs with brief descriptions that cover size, shape, flowering times and best growing conditions. The book concludes with a handy Plant Selector, which helps gardeners to choose the most appropriate plants for specific areas or functions in their garden or home.

Compiled and edited over several years by an expert team, this easy-to-use reference introduces a host of new and exciting possibilities for gardens and gardeners, both locally and across the globe.

6 Academy Awards won for Best Visual Effects, Best Sound, Best Editing, Best Production Design, Best Cinematography and Best Musical Score.

A mythic and emotionally charged hero’s journey, “Dune” tells the story of Paul Atreides, a brilliant and gifted young man born into a great destiny beyond his understanding, who must travel to the most dangerous planet in the universe to ensure the future of his family and his people.

As malevolent forces explode into conflict over the planet’s exclusive supply of the most precious resource in existence—a commodity capable of unlocking humanity’s greatest potential—only those who can conquer their fear will survive.

Academy Award nominations for:
- Best Picture
- Best Adapted Screenplay
- Best Costume Design
- Best Makeup & Hairstyling

From visionary director Park Chan-wook (Oldboy and Stoker) comes The Handmaiden, a sumptuous and exhilarating period thriller inspired by Sarah Waters’ best-selling novel Fingersmith.

Set during the Japanese occupation of Korea in the 1930s, a young handmaiden named Sookee is hired by Lady Hideko, a reclusive heiress who lives in a sprawling mansion under the watchful eye of her domineering Uncle Kouzuki. But Sookee harbours a secret: she has been recruited by Fujiwara, a scheming con artist posing as a Japanese Count, to trick Hideko into entrusting him with her fortune. However, when Sookee and Hideko begin to develop unexpected emotions for each other, they start putting together a plan of their own.

With breathtaking visuals, grandiose set design and frenzied humour, The Handmaiden is one of the year’s most anticipated films - an opulent and labyrinthine tale of deception, romance and triple-crossing that marks a career high for one of modern cinema’s most thrilling auteurs.

When we say we want to be safe, what do we mean? Is the state capable of achieving this for us? These are important questions for anyone envisioning and building a future anywhere, but especially in South Africa. This book explores contemporary South African society through the lens of law and order, and with the goal of understanding what reform must look like going forward, in a way that is accessible to ordinary citizens who need this most. 

In South Africa, both ‘crime’ and ‘safety’ are loaded terms. Ziyanda Stuurman unpacks the complex and fraught history of policing, courts and prisons in South Africa. In her analysis of the problems nationally and in putting those problems in context with the rest of the world, she concludes that more resources won’t necessarily lead to more safety. What then, will?

Ziyanda unpacks this complex question deftly with a view of a better future for us all.

Ambushed by his rebellious son Kendall at the end of Season two, Logan Roy begins Season 3 in a perilous position, scrambling to secure familial, political, and financial alliances.

Tensions rise as a bitter corporate battle threatens to turn into a family civil war.

This paradigm shifting essay collection weaves the personal and political in an illuminating exploration of internationally acclaimed novelist Tsitsi Dangarembga’s complex relationship with race and gender. At once philosophical, intimate and urgent, Dangarmebga’s landmark essays address the profound cultural and political questions that underpin her novels for the first time.

From her experience of life with a foster family in Dover and the difficulty of finding a publisher as a young Zimbabwean novelist, to the ways in which colonialism continues to disrupt the lives and minds of those subjugated by empire, Dangarembga writes to recenter marginalised voices.

Black and Female offers a powerful vision toward re-membering – to use Toni Morrison’s word – those whose identities and experiences continue to be fractured by the intersections of history, race and gender.

How do you build a new bank from scratch? What does it require to take on the big four – Absa, Standard Bank, FNB and Nedbank – and to win?

In Capitec: Stalking Giants, top-selling business author TJ Strydom tells the gripping tale of a small team of entrepreneurs that in the early 2000’s turned a small microlending network into a challenger bank.