"As the Division President for a major homebuilder that had his division close unexpectedly, it was a real shock to be back interviewing. Reading Secrets from a Body Broker was perfect timing for me. I cannot express how much the advice, and insight has helped me master my interviewing techniques, as a hiring manager and a job seeker. The book was a true reality check and changed my whole approach to interviewing. I utilized Suzanne's suggestions on my very next interviews. I now have multiple offers and I owe it all to her."

Gary Chronister

President

New Homes Development

"Great information A quick read, solid, frank and to the point. This is a great tool for any manager and also very useful information for anyone seeking new employment."

Dan Armstrong

Director of Purchasing

DR Horton

"No matter whether you are hiring or looking to get hired, Suzanne shares the kind of insight we all need to get it right "

Michael Gerald

Land Development Manager

Centex Homes A one stop education and an absolute must for all those who hire employees or seek employment themselves. Good solid information, easy to understand and implement. I would recommend this book for all professionals who find themselves involved in either side of the hiring process.

Gary C. Williams

Vice President, Project Management

SunCal Companies

As management theory is critical to understanding decision-making and formal leadership in organizations, comprehension of their creation, structure, and application greatly benefits and furthers the development of management systems. Cybernetics and Systems Theory in Management: Tools, Views, and Advancements provides new models and insights into how to develop, test, and apply more effective decision-making and ethical practices in an organizational setting. This critical mass of sought after knowledge with expert international contributions presents a cornerstone publication inspiring new directions of research and theory building.

This monograph provides theoretical and practical perspectives on competency management as a key resource for producing competitive products. The authors develop and substantiate a law of dependence between competencies and emergence of new markets, and describe the practical aspects of developing competencies in high-tech companies. Further, they develop economic and mathematical models for managing the competitive advantages of a company based on competencies. Using these models, they present a method for evaluating and ranking core competencies, as well as for multi-criteria ratings of human potential efficiency. The book also discusses the mechanisms of competitiveness management based on a conceptual model of a competence center network.

This book presents emerging technology management approaches and applied cases from leading infrastructure sectors such as energy, healthcare, transportation and education. Featuring timely topics such as fracking technology, electric cars, Google's eco-friendly mobile technology and Amazon Prime Air, the volume's contributions explore the current management challenges that have resulted from the development of new technologies, and present tools, applications and frameworks that can be utilized to overcome these challenges. Emerging technologies make us rethink how our infrastructure will look in the future. Solar and wind generation, for example, have already changed the dynamics of the power sector. While they have helped to reduce the use of fossil fuels, they have created management complications due to their intermittent natures. Meanwhile, information technologies have changed how we manage healthcare, making it safer and more accessible, but not without implications for cost and administration. Autonomous cars are around the corner. On-line education is no longer a myth but still a largely unfulfilled opportunity. Digitization of car ownership is achievable thanks to emerging business models leveraging new communication technologies. The major challenge is how to evaluate the relative costs and benefits of these technologies. This book offers insights from both researchers and industry practitioners to address this challenge and anticipate the impact of new technologies on infrastructure now and in the future.

This book explores the basic traits of inter-organizational networks, examining the interplay between structure, dynamics, and performance from a governance perspective. The book assumes a novel theoretical angle based on the interpretation of networks as multiple systems, and advances the theory in the realm of network effectiveness and failure. Composed of two parts, theoretical and empirical, The Network Organization clarifies the literature on networks, offering a systematic review, and provides a new perspective on their integration with other streams of research focusing on under-studied issues such as agency, micro-dynamics, and network effectiveness. The second part proposes the analysis of the tourism destination of Venice, with a specific focus on the network between the Venice Film Festival, the hospitality system, and the local institutions. By exploring the pervasion of networks in modern social and economic life, this book will be valuable to students, researchers, practitioners and policy-makers.

The purpose of this book project is to analyze why the workplace is changing so rapidly, identify the enabling factors and understand what we can do to best prepare for the future. The analysis led to four significant factors which are all fundamental to the formation of the future world of work. They are the incredible enabling technologies, changing attitudes, workforce demographics and globalization. The rapid and irreversible coalescing of these factors is creating what is referred to in the book as, ""The Virtual World of Work or VWOW."" The book covers the changing workplace from the 1960s through to the present, and then looks to see what is emerging next and provides predictions for the future workplace. To assist the readers in tracking their progress, the book provides a segmentation of this time frame into four distinct stages. Each stage is identified by the capabilities specific to the majority of the worker force in each stage. As the work force transitions from one stage to the next, the accumulated enhancements or changes to who, how, where and when tasks are completed is explored.The book project introduces some original thinking and combines this with the knowledge and expertise from the leaders in this new field. The book is organized around five basic questions concerning the virtual world of work. The questions are: What is the Virtual World of Work? What Factors have Enabled the Virtual World of Work? Will the Virtual World of Work Continue? How will the Virtual World Work? How to Architect the Virtual World of Work? The book covers why the change is happening and how we can better plan for the future virtual world of work. Over 25 million workers in the U.S. work from home at least a few days per month. More and more workers are joining these virtual workers daily and the amount of time worked out of the traditional office is growing even more rapidly. There are literally millions of people who need the information in this book.

Exploring the competitiveness and profitability of the agricultural sector in Central Europe, this book argues that the successful management of agricultural enterprises is inconceivable without the knowledge and application of modern forms of management and technology. Organised in an analytical framework and offering comprehensive empirical data, this book focusses on the countries of Poland, the Czech Republic, and Hungary. The contributors identify good practices, unresolved problems, and factors influencing profitability. Topics explored include the challenges of increasing sales potential, competitiveness, partnerships and cooperation, human resources issues, and risk management. By constituting a valuable source of knowledge, Managing Agricultural Enterprises is important to those researching the agricultural industry and management, but also to policy-makers and managers of agricultural enterprises.

Exiting OZ is an eye-opening book about leadership as it must become for organizations to survive in today's rapidly changing world. It is a must read for leaders interested in building a sustainable organization and populating it with dedicated, high performance people, and for high performance people interested in avoiding the perils and pitfalls of OZ organizations.OZ is a metaphor for Organizational Zeal, the notion that the organization is more important than the people that keep it alive. OZ organizations are full of ineffective leaders and each is exposed in this book through clever comparisons to the characters from L. Frank Baum's book The Wonderful Wizard of Oz.Exiting OZ takes you on a fascinating journey through the world of typical organizations and explains in colorful analogies why business-as-usual is a formula for failure as the newer generations move into the workforce majority and reject standard management practices.Giving organizations a ten to twelve year window to get it right, the authors explain, and back their assertions with plenty of data, why organizations of every kind, from corporations to governments, to academic, religious and other institutions must adopt new leadership strategies if they are to survive and thrive.

The proper use and dissemination of information among stakeholders, organizations, and societies is crucial for the development of productive and prosperous communities. Governance, Communication, and Innovation in a Knowledge Intensive Society gathers current research on knowledge management in governments, organizations, and institutions, and presents a compilation useful to academics, professionals, politicians, and policy makers invested in knowledge-intensive societies. This book investigates the impact of knowledge and information technologies on fields as diverse as education, culture, science and business, in order to provide an effective framework for effectively navigating the nuances of an information-pervasive world.

This book broadens the research on the underworld of precarious and not-represented workers, through a selection of original case studies from across the globe written by leading experts. The book unveils the working conditions affecting this vast labour force that is so important to capital accumulation in the global age. It also helps us to understand the forms and processes of organization that these groups of workers, almost on an everyday basis, put in place to improve their working conditions and lived experiences.

The Internet and other technological developments are now playing increasing roles in the management of knowledge within consumer health behavior and the delivery of health services. Biomedical Knowledge Management: Infrastructures and Processes for E-Health Systems provides multidisciplinary best practices and experiences in knowledge management relevant to the healthcare industry. A useful reference for field researchers, academicians, and healthcare practitioners, this Handbook of Research presents an in-depth examination of common approaches to shared problems in the management of knowledge within e-health services.

In our increasingly competitive, uncertain, complex world marketplace, multinational companies, unions, and governments must rethink and adjust their human resource strategies and legislative policies again and again. Cooke and the contributors to this wide ranging volume provide case studies and original analyses of present and coming human resource issues and problems. Offering a balanced, objective understanding of what they are, they thus succeed in giving HR executives and public policymakers a way to devise more creative and workable coping strategies. Among the book's major points: MNCs usually underestimate the influence that differences in industrial relations systems, workplace cultures, and local resistance to certain HR policies can all have on their operations. Unions too often fail to develop effective transnational and inter-union strategies to better serve their memberships in other countries and cultures. And public policy makers are torn between policies meant to respond to a need for workplace efficiency, against other policies meant to promote worker equity. The book addresses these and other issues hitherto explored minimally or not at all and provides analytical, practical insights that have long-term generalizability and applicability. Unique in its depth of ideas representing a vast range of expertise, the book is a compelling addition to the literature on human resource management, and a necessary resource for executives at all levals in all types of global organizations.

The contributors examine, first, the foreign direct investment configuration strategies of multinationals, then the transnational diffusion of human resource and labor relations strategies. Among the topics they cover are, how MNCs choose to diffuse the policies of the domestic parent company into their foreign subsidiaries, or how they decide to adopt policies and practices that originate in the host countries. They take up the issues of organized labor's generally diminishing relative power in a rapidly changing global workplace, then focus on transnational collective bargaining strategies and sociopolitical action. Finally, by recognizing recent multilateral agreements governing workplaces across borders, the contributors are able to assess the European Union Directive on transnational works councils and the labor aspects and agreements of NAFTA.

Can you imagine how rewarding it would be, each day, to truly enjoy going to work? Most people spend the better part of their waking hours in jobs they do not enjoy. The happiest, most productive employees are those who have either found a job they truly enjoy, or found ways to make their current jobs more enjoyable. If we can get more pleasure and satisfaction from our work time, it would immeasurably improve the quality ofour lives. For more than 30 years, authors Joan Goldsmith and Kenneth Cloke have worked with teams and employers to create positive work environments in which communication between all levels is respectful, creativity is encouraged and people are acknowledged and supported. Thank God It's Monday provides real-world examples and exercises to stimulate employees and employers into creating better work lives. Thank God It's Monday identifies 14 core values that will make any work more stimulating and satisfying, including: Inclusion of everyone; Celebration of diversity; Open and honest communication; Risk taking; Opportunities for personal growth; Thank God It's Monday will be valuable to employees seeking to increase satisfaction in their current jobs, displaced employees searching for the work situations that are best for them, and employers and organizational leaders looking to keep their best employees by creating energetic and vibrant workplaces. Thank God It's Monday provides scores of ready-to-use activities, worksheets and exercises that will help transform the workplace into a second home that everyone wants to return to each day.

The ISO/IEC 27000 is a critical series of information security technology standards, and ISO/IEC 27001 is the newest release of this series. Authored by a recognized expert in the field, this authoritative and clear guide explores the ISO/IEC 27000 security standards and their implementation, focusing on the recent ISO/IEC 27001.