This research-to-practice text explores how coaching can support thriving in the workplace. It focuses on positive psychology coaching in the workplace in relation to: the convergence with organisational psychology and coaching psychology, professional and ethical practices, resilience and wellbeing, team and systemic approaches, leadership, tools of intervention, convergence of clinical interventions and virtuousness, and the future of thriving workplaces. The chapter contributions represent a truly international scholarship and bring together complementary perspectives from the fields of positive psychology, coaching psychology, organisational psychology, organisational scholarship, neuroscience, education and philosophy. Written in a scholarly but accessible style, this text is of interest to a wide readership, including academics, professionals and postgraduate students of positive psychology, organisational psychology, counselling and coaching psychology, human resource management, mental health, health and social welfare. "Smith, Boniwell and Green have brought together an outstanding collection of thought leaders from the field of positive psychology coaching to craft an in-depth exploration of the contribution positive psychology can make to delivering transformation change through coaching conversations. A fascinating read, full of evidence and insight". Jonathan Passmore Professor of Coaching & Behavioural Change Director Henley Centre for Coaching, Henley Business School

Over the past two decades, the service economy has become the largest part of most industrialized nations economies according to key economic indices, such as contribution to GDP and employment. In parallel, the concept of service has been developed in different disciplines as a key theoretical construct that drastically impacts recent research initiatives. Management Information Systems for Enterprise Applications: Business Issues, Research and Solutions provide the conceptual and methodological foundations that reflect interdisciplinary concerns regarding research in management information systems. This book investigates the future of management information systems by means of analyzing a variety of MIS and service-related concepts in a wide range of disciplines, including computer science, software engineering, operations research, management of information systems, economics, management theory, marketing, business strategy, cognitive sciences, anthropology, humanities and the arts, as well as novel concepts and knowledge from related areas.

This book discusses transport research and innovation, highlighting prospects for cooperation between different countries. To create a basis for such cooperation, the book first describes the status quo in individual countries, focusing on China, Japan and Korea, and identifies the main technological trends as well as current innovation policies in these countries, discussing their main advantages and the challenges to establishing collaborations between them. The book is a valuable resource for transport researchers, research authorities and transport organizations, not only in the three countries considered, but also in the US and the EU. By providing a revealing snapshot of current transport research and policies, it fosters exchanges and collaborations between nations.

This book provides a comprehensive, step-by-step approach to organic process research and development in the pharmaceutical, fine
chemical, and agricultural chemical industries. Process R&D describes the steps taken, following synthesis and evaluation, to bring key
compounds to market in a cost-effective manner. More people are being hired for work in this area as increasing numbers of drug candidates are
identified through combinatorial chemistry and high-throughput screening. The book is directed to industrial (primarily organic) chemists, and
academicians (particularly those involved in a growing number of start-up companies) and students who need insight into industrial process R&D. Current books do not describe hands-on, step-by-step, approaches to solving process development problems, including route, reagent,
and solvent selection; optimising catalytic reactions; chiral syntheses; and "green chemistry." "Practical Process Research and Development" will be a valuable resource for researchers, managers, and graduate students.
* Provides insights into generating rugged, practical, cost-effective processes for the chemical preparation of "small molecules"
* Breaks down process optimization into route, reagent and solvent selection, development of reaction conditions, workup, crystallizations and more
* Includes over 100 tips for rapid process development
* Presents guidelines for implementing and troubleshooting processes

Each new generation of upcoming professionals requires different strategies for effective management within the workforce. In order to promote a cohesive and productive environment, managers must take steps to better understand their employees. The Handbook of Research on Human Resources Strategies for the New Millennial Workforce is an authoritative reference source for the latest scholarly research on theoretical frameworks and applications for the management of millennials entering the professional realm. Focusing on methods and practices to enhance organizational performance and culture, this book is ideally designed for managers, professionals, upper-level students, and researchers in the fields of human resource and strategic management.

This book explains supply chain management (SCM) using the strategy-structure-process-performance (SSPP) framework. Utilizing this well-known framework of contingency theory in the areas of strategic management and organizational design, SCM is firmly positioned among management theories. The author specifically proposes a theoretical foundation of SCM that will be relevant to such areas as operations management, logistics management, purchasing management, and marketing. Both the static and dynamic sides of SCM are reported. On the static side, supply chain strategies are divided into three patterns: efficiency-oriented, responsiveness-oriented, and the hybrid efficiency- and responsiveness-oriented pattern. For each strategy, suitable internal and external supply chain structures and processes are proposed. On the dynamic side, the big issue is to overcome performance trade-offs. Based on theories of organizational change, process change, and dynamic capabilities, the book presents a model of supply chain process change. On structure, the focus is on the role of an SCM steering department. Illustrative cases are included from such diverse industries as automobiles (Toyota and Nissan ), personal computers (Fujitsu), office equipment (Ricoh), air-conditioning (Daikin), tobacco (Japan Tobacco), chemicals and cosmetics (Kao), and casual fashion (Fast Retailing and Inditex).The strategy and organization of SCM is systematically presented on the basis of the SSPP framework. In particular, the relationships among three management elements-strategy, structure, and process-can be identified in an SCM context. From many of the cases contained in this volume, there emerges an understanding of how to analyze the success and failure factors of SCM using the SSPP framework. In addition, the reader sees not only the static side SCM such as process operation but also its dynamic side such as process innovation and process improvement.

Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category

"A Leader's Guide to Influence" will show you how to step up your people skills and improve working relationships so you can get the business results you want.

Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.

Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:

- Increase your confidence and impact.

- Communicate more effectively.

- Learn different tools, techniques and approaches when working with different types of people.

- Listen and question effectively.

- Develop rapport and empathy.

- Give better feedback.

- Deal with difficult situations and cope with conflict.

This book presents state-of-the-art research on responsible operations practices. The book identifies the challenges and opportunities arising from the shift towards responsible business operations and examines these issues through the lenses of operations management, emphasizing the supply chain transformations associated with these changes. Developing a responsible business model presents a great opportunity for firms to differentiate in the marketplace through innovative models and insights around responsible operations and supply chain management. To do so, companies in many industries are changing their practices around sourcing materials, supplier compliance around processes and labor, scientific and sustainable approaches to farming in emerging countries, managing counterfeiting risks, and public health management. Responsible Business Operations: Challenges and Opportunities is divided into three sections. Section 1 focuses on environmental responsibility for companies. It also explores alternative energy solutions for both the developed and developing world, as well as worldwide carbon footprint reduction efforts. Section 2 is dedicated to social responsibility, with chapters covering topics including improving agricultural food chains and humanitarian challenges for businesses. Finally Section 3 promotes ethical responsibility, analyzing ways to improve supplier compliance to product, process and ethical standards.

In the 'knowledge economy', it is widely recognized that the effective engagement and utilization of human capital and the other facets of intellectual capital are critical, if not the only means, to organizations' short-term success and long-term survival. Quantitative Multidisciplinary Approaches in Human Capital and Asset Management provides robust scientific research and multidisciplinary perspectives on the theory behind the governance of human capital and human assets. Focusing on insight from the diverse fields of economics, finance, accounting, IT, biology, and development, this timely publication is designed to fit the research needs of researchers, practitioners, graduate-level students, and executives seeking methods for managing intellectual capital in the new knowledge economy.

Knowledge Management focuses on identifying, sharing, storing, and exploiting internal knowledge, whereas Open Innovation is more concerned with sources of external knowledge. However, this simple dichotomy between open and closed approaches is unhelpful and not realistic. Instead, it is the interaction between internal and external knowledge that creates dynamic capabilities and the ability to innovate. In particular, we need to better understand the interactions between internal and external knowledge, and how these influence innovation outcomes under different conditions. This edited volume, Managing Knowledge, Absorptive Capacity, and Innovation, provides an opportunity to combine contemporary interests in Open Innovation with the classic notion of absorptive capacity, to better understand how organisations can manage the absorption and exploitation of inbound external sources of knowledge in order to innovate.

This book helps readers understand how universities position themselves in the innovation landscape and the implications for national policies. It provides a scholarly discussion and best practice-based insights to help answer questions like: To what extent do funding and governance policies support activities within the knowledge triangle? How should policies for universities be designed in countries with different industrial and higher education structures? Are there ways to effectively link universities with regional enterprises and social actors? And finally, what are the new institutional models and best practices for overcoming obstacles to interaction, collaboration, and co-creation?

ISO 9001 is known throughout the world as the gold standard for quality process improvement, but quality assurances experts are also discovering the power of CMMI (Capability Maturity Model Integration). This text explores how these two models can be used together to improve process quality by quantum leaps. It shows how organizations can streamline their quality process improvement programmes by capitalizing on the similarities both models share while minimizing their differences. The authors demonstrate that organizations can save valuable resources and money as they improve quality by moving towards both ISO 9001:2000 and CMMI compliance certification.

Many managers and organizations still assume that employees who devote long hours to their jobs with no family interference are "ideal workers". However, this assumption has negative consequences for employees, their families and, more interestingly, for their organizations. This book provides a wealth of empirical evidence from around the globe, as well as innovative conceptual frameworks, to help practitioners and researchers alike to go beyond the classic notion of the "ideal worker" and to rethink what companies actually need from their employees. As it demonstrates, doing so will be beneficial for countless men and women, and for society at large.

"Modelling Analysis of Enterprise Information Systems" presents comprehensive coverage and understanding of the organizational and technological issues of enterprise information systems. It covers current trends and issues in various enterprise information systems such as enterprise resource planning, electronic commerce, and their implications on supply chain management, and organizational competitiveness.

This book provides a general overview of intelligence in health policy, health-care organizations and health services in the light of the current EU digital agenda, which aims to make health data and e-health tools publicly available. The first part analyses the implications of knowledge management and decision-making procedures for intelligent health policies and governance. The second part discusses in detail the concept of intelligence and illustrates why the perspective of organizational intelligence offers a solution to contemporary problems in health care, while the third part focuses on intelligent leadership models in health-care organizations. Providing a guide to new ways of understanding, developing, and reforming health policy and health services, it appeals to scholars as well as decision-makers in health governance and health-care institutions.

This book presents a study of cooperatives as a two-layer entrepreneurial model, and analyzes cooperative enterprises. Above all, it explores how inducements (from the firm) and contributions (from its members, in their respective roles) are aligned, and seeks to answer the question of what this means for managing each cooperative as a firm as well as a group. The book is divided into three parts, the first of which begins with an analysis of specific aspects of cooperative enterprises, with a focus on the added value of cooperation, the weighing of interests, and a behavioral perspective on the imminent communities and their goals. In a structured approach, the book examines the various facets of relationships in cooperatives on a transactional, financial and control level. Further, a case study on the Dutch cooperative Rabobank illustrates what happens when members fail. In turn, part two concentrates on integrating the lessons learned with the existing economic literature on cooperatives, so as to contribute to a theory of cooperative management. Finally, the book links the theoretical approach to practice: in the third part, it reports on the outcomes of using a computerized simulation game to show members of cooperatives how to manage their business and the cooperative business at the same time, enabling them to understand and actively practice two-level entrepreneurship.

Drawing on the principles of welfare economics and public finance, this second edition of Cost-Benefit Analysis: Theory and Application provides the theoretical foundation for a general framework within which costs and benefits are identified and assessed from a societal perspective. With a thorough coverage of cost-benefit concepts and their underlying theory, the volume carries the reader through the steps of a typical evaluation process, including the identification, measurement, and comparison of costs and benefits, and project selection. Topics include alternative measures of welfare change, such as the concepts of consumer surplus and compensating and equivalent variation measures, shadow pricing, nonmarket valuation techniques of contingent valuation and discrete choice experiment, perspectives on what constitutes a theoretically acceptable discount rate, the social rate of time preference, income distribution, and much more. The book also focuses on real-world applications of cost-benefit analysis in two closely related areas-environment and health care-followed by an examination of the current state of the art in cost-benefit analysis as practiced by international agencies.

This book explores the role of art and spiritual practices in management education. It takes recent developments in cognitive science relating to the metaphorical and embodied nature of cognition as its starting point. Introducing the concept of 'sensory templates', Springborg demonstrates how managers unconsciously understand organizational situations and actions as analogous to concrete sensorimotor experiences, such as pushing, pulling, balancing, lifting, moving with friction, connecting and moving various substances. Real-life management and leadership case studies illustrate how changing the sensory templates one uses to understand a particular situation can increase managerial efficiency and bring simple solutions to problems that have troubled managers for years. Sensory Templates and Manager Cognition will be of interest to scholars and students of managerial cognition, leadership and neuroscience, as well as practising managers and management educators.

As companies and organizations continue to grow economically, it has become pertinent to also implement business and management practices that help relieve environmental and social stressors created by manufacturing processes. Strategic Management of Sustainable Manufacturing Operations features an inclusive overview of various management practices that contribute to the sustainability efforts of an organization. Highlighting successful techniques being implemented and utilized by different companies, this publication is an essential reference source for researchers, academics, consultants, policy makers, and practitioners interested in sustainable performance measurement, supply chain design, and operations management.

Renowned professors Frank Horwitz and Pawan Budhwar have assembled a group of distinguished scholars from all over the world to contribute to the Handbook of Human Resource Management in Emerging Markets. The Handbook provides a comprehensive and well-researched overview of a topic area of increasing importance. Regardless of whether you are a student or a practicing manager, this volume will provide you with insights into a broad range of human resource management issues in emerging markets.' - Ingmar Bjoerkman, Aalto University School of Business, Finland'In light of the growing economic power of emerging markets, Horwitz and Budhwar's edited book of readings on human resource management in these countries is both timely and topical. A must read for all practitioners and researchers who seek to gain a better understanding of a comprehensive range of topics/issues pertaining to human resource management in these markets.' - Rosalie L. Tung, The Ming & Stella Wong Professor of International Business, Simon Fraser University, Canada 'The editors and contributors are leading authorities; they offer us fundamental insights into HRM in an increasingly important range of countries. This Handbook is essential for all of those interested in emerging markets.- Professor Greg Bamber, Monash University, Australia; co-editor, International & Comparative Employment Relations The economic growth of emerging markets has been unparalleled in recent history, accounting for 50 per cent of global economic output. Despite this reality, this much-needed Handbook is the first contemporary book on human resource management (HRM) research and practice in emerging markets. World-leading emerging markets scholars, Frank Horwitz and Pawan Budhwar, bring together a diverse set of key HRM themes, including talent management, global careers and employee engagement, in contributions from 40 leading experts from across the world. Wide-ranging and path-breaking, this Handbook addresses thematic issues of rapid growth, diversity, complexity and volatility in emerging market environments at a global level. Based on leading-edge research and practice in more than 20 emerging markets, this book explores the remarkable intricacy of emerging markets, their differing socio-economic and political trajectories as well as the exciting and challenging critical policy and human resource practice choices that these create. The editors' strategic aim is to identify future HRM challenges and how these are addressed, particularly by rapidly growing multinational companies (MNCs) from emerging markets as well as by MNCs investing directly in these markets. Horwitz and Budhwar's unique collection will appeal to students, scholars and policymakers interested in international and comparative HRM, employment relations and business. Contributors include: A. Ardichvili, B. Arora, S.E. Beijer, J. Bonache, C. Brewster, D.R. Briscoe, J. Briscoe, P. Budhwar, F.L. Cooke, M. Cseh, A. Davila, Y.A. Debrah, M. Dickmann, K.M. Dirani, F. du Plessis, Y. du Plessis, F.Y.A. Ellis, M.M. Elvira, E. Farndale, J. Gammelgaard, R. Haq, F. Horwitz, T. Jackson, C. Kelliher, S.E. Khilji, R. Kumar, W. Mayrhofer, A. McDonnell, M.J. Morley, S.M. Nkomo, N. Nyathi, R.B. Nyuur, E. Parry, C. Paz-Aparicio, H. Ruel, R.S. Schuler, H. Scullion, Y. Shen, S. Singh, A. Skuza, V. Srinivasan, J. Storey, M. Thite, J. Unite, A. Varma, G. Wood, E. Zavyalova