This book deals with World Class Operations Management (WCOM), detailing its principles, methods and organisation, and the results that this approach can bring about. Utilising real-world case studies illustrated by companies that have adopted this model (interviews with Saint-Gobain, L'Oreal, Tetra Pak, Bemis, and Bel Executives), it describes common patterns drawn from decades of hands-on experience, so as to present a theoretical approach together with the concrete application of its principles. WCOM, adopted by several multinational companies, is one of the more innovative management practises, as it integrates the best Continuous Improvement approaches (Lean, Total Productive Management, World Class Manufacturing) as well as the most innovative approaches in human dynamics like Change Leadership, Performance Behavior, Shingo Model, to name a few. Every book's chapter has been authored by an expert in these different fields, thus revealing the synergy among the different practices, which is one of the distinguishing and successful aspects of WCOM Maximising reader insights into the successful implementation of such an approach, and explaining not only its potentialities, but also its implementation dynamics, the critical points and the ways it can be integrated into different situations, this book is also about how to create a culture of excellence that is sustainable over a long period of time and delivers consistent (or ever-improving) results.

Location, scheduling and design problems are assignment type problems with quadratic cost functions and occur in many contexts stretching from spatial economics via plant and office layout planning to VLSI design and similar prob lems in high-technology production settings. The presence of nonlinear inter action terms in the objective function makes these, otherwise simple, problems NP hard. In the first two chapters of this monograph we provide a survey of models of this type and give a common framework for them as Boolean quadratic problems with special ordered sets (BQPSs). Special ordered sets associated with these BQPSs are of equal cardinality and either are disjoint as in clique partitioning problems, graph partitioning problems, class-room scheduling problems, operations-scheduling problems, multi-processor assign ment problems and VLSI circuit layout design problems or have intersections with well defined joins as in asymmetric and symmetric Koopmans-Beckmann problems and quadratic assignment problems. Applications of these problems abound in diverse disciplines, such as anthropology, archeology, architecture, chemistry, computer science, economics, electronics, ergonomics, marketing, operations management, political science, statistical physics, zoology, etc. We then give a survey of the traditional solution approaches to BQPSs. It is an unfortunate fact that even after years of investigation into these problems, the state of algorithmic development is nowhere close to solving large-scale real life problems exactly. In the main part of this book we follow the polyhedral approach to combinatorial problem solving because of the dramatic algorith mic successes of researchers who have pursued this approach."

This book is the first to approach healthcare informatics from the perspective of innovation. Drawing on the unique pairing of information and innovation, it offers an analysis to help readers rethink information technology, knowledge management, interprofessional collaboration and the generation of wisdom in the context of healthcare.The concept of "translational" research stems from the medical and health sciences, and features bidirectional and recursive information-generation processes involving bed-to-bench and bench-to-bed approaches. Based partly on this, translational systems science has become a new trend within systems sciences, motivated by the need for practical applications that help people by offering holistic systems solutions for complex ideas. Today, numerous innovations are emerging in diversified clinical practices, and there has been a remarkable convergence of new technologies in disciplines like genome therapy, immunotherapy, iPS cells, imaging diagnosis, personalized medicine, molecular targeted drugs, surgical robots, and remote nursing. Innovation is also occurring in health management fields, including health records, insurance reimbursement methods, quality control, and safety. In these areas, big data and machine learning are accelerating innovation. Behind these innovations are the creation, sharing, bridging, and translation of data, information, knowledge, and wisdom, and as such health informatics is critical in promoting health innovations.The book explores the horizons of health informatics, introducing cutting-edge practical cases and theoretical frameworks, including but not limited to fields such as big data, machine learning, drug discovery, interprofessional collaboration, electronic health records, robotics, telenursing, quality improvement, and safety.

This book assesses potential developments of terrorism and ways to prevent it-the growing threats as new technologies become available - and how the same new technologies may help trap those with potential mal-intent. The drumbeat of terror resonates from everywhere; how can we stop it? What are the tripping points along the road and how can we avoid them? Increasingly more people have access to increasingly more information and increasingly more destructive technologies. In the meantime, increasingly advanced technologies help us create an increasingly safer and more harmonious world. Advantages and disadvantages are accelerating each other. While hybrid threats are intensifying, so are the opportunities to address them. But what are the compromises and how can we mitigate them? This book also looks at the unexpected and often random success and failure of policies to counter the evolving terror threat. The various aspects of the terrorism phenomena are presented in a unique way using scenario vignettes, which give the reader a realistic perception of the threat. The combination of positive and negative implications of emerging technologies is describing what might well be one of the most important dimensions of our common future.

This book pulls together many perspectives on the theory, methods and practice of drawing judgments from panels of experts in assessing risks and making decisions in complex circumstances. The book is divided into four parts: Structured Expert Judgment (SEJ) current research fronts; the contributions of Roger Cooke and the Classical Model he developed; process, procedures and education; and applications. After an Introduction by the Editors, the first part presents chapters on expert elicitation of parameters of multinomial models; the advantages of using performance weighting by advancing the "random expert" hypothesis; expert elicitation for specific graphical models; modelling dependencies between experts' assessments within a Bayesian framework; preventive maintenance optimization in a Bayesian framework; eliciting life time distributions to parametrize a Dirichlet process; and on an adversarial risk analysis approach for structured expert judgment studies. The second part includes Roger Cooke's oration from 1995 on taking up his chair at Delft University of Technology; one of the editors reflections on the early decade of the Classical Model development and use; a current overview of the theory of the Classical Model, providing a deep and comprehensive perspective on its foundations and its application; and an interview with Roger Cooke. The third part starts with an interview with Professor Dame Anne Glover, who served as the Chief Scientific Advisor to the President of the European Commission. It then presents chapters on the characteristics of good elicitations by reviewing those advocated and applied; the design and development of a training course for SEJ; and on specific experiences with SEJ protocols with the intention of presenting the challenges and insights collected during these journeys. Finally, the fourth (and largest) part begins with some reflections from Willy Aspinall on his many experiences in applying the Classical Model in several application domains; it continues with related reflections on imperfect elicitations; and then it presents chapters with applications on medicines policy and management, supply chain cyber risk management, geo-political risks, terrorism and the risks facing businesses looking to internationalise.

This book examines inventory and production strategies that can reduce unexpected breakdown costs. It highlights different EPQ models to deal with such problems, providing optimal value derivations for decision variables. It provides proofs for concavity or convexity of objective functions. The chapters also include numerical examples for all the developed mathematical models. Imperfect Inventory Systems: Inventory and Production Management and Breakdown should be useful for professionals working on supply chains, but also researchers in operations research and inventory management.

This book includes a spectrum of concepts, such as performance, productivity, operations research, econometrics, and data science, for the practically and theoretically important areas of 'productivity analysis/data envelopment analysis' and 'data science/big data'. Data science is defined as the collection of scientific methods, processes, and systems dedicated to extracting knowledge or insights from data and it develops on concepts from various domains, containing mathematics and statistical methods, operations research, machine learning, computer programming, pattern recognition, and data visualisation, among others. Examples of data science techniques include linear and logistic regressions, decision trees, Naive Bayesian classifier, principal component analysis, neural networks, predictive modelling, deep learning, text analysis, survival analysis, and so on, all of which allow using the data to make more intelligent decisions. On the other hand, it is without a doubt that nowadays the amount of data is exponentially increasing, and analysing large data sets has become a key basis of competition and innovation, underpinning new waves of productivity growth. This book aims to bring a fresh look onto the various ways that data science techniques could unleash value and drive productivity from these mountains of data. Researchers working in productivity analysis/data envelopment analysis will benefit from learning about the tools available in data science/big data that can be used in their current research analyses and endeavours. The data scientists, on the other hand, will also get benefit from learning about the plethora of applications available in productivity analysis/data envelopment analysis.

Based on the "Fourth International Conference on Dynamics of Disasters" (Kalamata, Greece, July 2019), this volume includes contributions from experts who share their latest discoveries on natural and unnatural disasters. Authors provide overviews of the tactical points involved in disaster relief, outlines of hurdles from mitigation and preparedness to response and recovery, and uses for mathematical models to describe natural and man-made disasters. Topics covered include economics, optimization, machine learning, government, management, business, humanities, engineering, medicine, mathematics, computer science, behavioral studies, emergency services, and environmental studies will engage readers from a wide variety of fields and backgrounds.

The well-ordered, fully aligned view of organization and management practice, with its unfailingly positive results, bears little relationship to the world that managers and others experience every day. This straight-line, 'do this and you'll get that' idealization is far removed from the wiggly reality. Despite this, the former continues to dominate the ways in which management is spoken about and judged in formal organizational arenas and wider society. This creates unrealistic expectations of what managers (from CEO to the front line) can sensibly achieve independently of the actions of others. Crucially, too, it distorts the ways in which they and others account formally for their actions. And so, the fantasy continues. Against this background, the book offers a radically different way of thinking about, and engaging with, the irreducible complexity of organization and management practice. Using straightforward language throughout, it sets out to help managers and others to become consciously aware of what they already know deep down about how organization works and what they - and everyone else - are actually doing in practice. It then offers a practical approach to everyday practice that takes complexity seriously. Armed with these new insights, readers will be better placed to apply their innate understanding and practical judgement to the demands that they and others face day to day. Whether these arise from their roles as managers, other practitioners, policy makers, regulatory authorities, or participants more generally.

The importance of automation in the various industries has increased dramatically in recent years; business process automation serves to enhance product quality, improve process safety and plant availability, and efficiently utilize resources and lower emissions. With almost every industry facing sweeping and unprecedented change, Process Automation Strategy in Services, Manufacturing and Construction responds to a rapid pace of transformation that is both a major challenge and a fantastic opportunity. Customers' expectations grow higher, economic pressures require them to do more with less, and each day new competitors appear. Examining case studies and examples of robotic process automation (RPA) across a range of industries and sectors, the authors explore the links between customer satisfaction and organizational performance, and how automation improves service for the end user. Appealing to business researchers, academics and practitioners, Process Automation Strategy in Services, Manufacturing and Construction brings to life the current trends in process automation and considers what the future holds.

This book contains international perspectives that unifies the themes of strategic management, decision theory, and data science. It contains thought-provoking presentations of case studies backed by adequate analysis adding significance to the discussions. Most of the decision-making models in use do take due advantage of collection and processing of relevant data using appropriate analytics oriented to provide inputs into effective decision-making. The book showcases applications in diverse fields including banking and insurance, portfolio management, inventory analysis, performance assessment of comparable economic agents, managing utilities in a health-care facility, reducing traffic snarls on highways, monitoring achievement of some of the sustainable development goals in a country or state, and similar other areas that showcase policy implications. It holds immense value for researchers as well as professionals responsible for organizational decisions.

Research Methodology in Strategy and Management advances understanding of the methods used to study organizations - including managers, strategies, and how firms succeed. This volume explores cutting-edge methodological approaches to the study of organizations, managers, and strategy, and offers 'how to' guides for applying these approaches. It also includes retrospective accounts by Joe Hair and John van Maanen, of the key methodological contributions they have made throughout their careers. This is an informative book for all academics and researchers working in the fields of management, strategy, international business, entrepreneurship and organization theory.

This volume is the last (IV) of four under the main themes of Digitizing Agriculture and Information and Communication Technologies (ICT). The four volumes cover rapidly developing processes including Sensors (I), Data (II), Decision (III), and Actions (IV). Volumes are related to 'digital transformation" within agricultural production and provision systems, and in the context of Smart Farming Technology and Knowledge-based Agriculture. Content spans broadly from data mining and visualization to big data analytics and decision making, alongside with the sustainability aspects stemming from the digital transformation of farming. The four volumes comprise the outcome of the 12th EFITA Congress, also incorporating chapters that originated from select presentations of the Congress. The focus in this volume is on the directions of Agriculture 4.0 which incorporates the transition to a new era of action in the Agricultural sector, represented by the evolution of digital technologies in 4 aspects: Big Data, Open Data, Internet of Things (IoT), and Cloud Computing. Under the heading of "Action," 14 Chapters investigate the implementation of cutting-edge technologies on real world applications. It will become apparent to the reader that the penetration of ICT in agriculture can result in several benefits related to the sustainability of the sector and to yield the maximum benefits, successful management is required. The entire discussion highlights the importance of proper education in the adoption of innovative technologies starting with the adaption of educational systems to the new era and moving to the familiarization of farmers to the new technologies. This book covers topics that relate to the digital transformation of farming. It provides examples and case studies of this transformation from around the world, examines the process of diffusion of digital technologies, and assesses the current and future sustainability aspects of digital agriculture. More specifically, it deals with issues such as: Challenges and opportunities from the transition to Agriculture 4.0 Safety and health in agricultural work automation The role of digital farming on regional-spatial planning The enrollment of Social Media in IoT-based agriculture The role of education in digital agriculture Real-life implementation cases of smart agriculture around the world

This book presents innovative operations research applications in business, specifically industrial engineering and its sub-disciplines. It investigates new perspectives in operations research and management science with regard to research methods, the research context, and industrial engineering, offering readers a broad range of new approaches to management problems. The book features the latest work of researchers who have worked with Professor Fusun Ulengin or built upon her work in their academic careers. Written in honor of Prof. Ulengin, this book was edited by her former Ph.D. students, who are now experts in operations research, multiple criteria decision making, competitiveness, logistics, and supply chain management. Prof. Ulengin's impact in academia is visible in the range of topics and methodologies featured in this book: Location and transportation problems, competitiveness of nations, food supply chains, debt collection, mathematical modelling, multiple criteria decision making, data envelopment analysis, random forests, and Bayesian networks.

Operations research tools are ideally suited to providing solutions and insights for the many problems health policy-maker's face. Indeed, a growing body of literature on health policy analysis, based on operations research methods, has emerged to address the problems mentioned above and several others. The research in this field is often multi-disciplinary, being conducted by teams that include not only operations researchers but also clinicians, economists and policy analysts. The research is also often very applied, focusing on a specific question driven by a decision-maker and many times yielding a tool to assist in future decisions. The goal of this volume was to bring together a group of papers by leading experts that could showcase the current state of the field of operations research applied to health-care policy. There are 18 chapters that illustrate the breadth of this field. The chapters use a variety of techniques, including classical operations research tools, such as optimization, queuing theory, and discrete event simulation, as well as statistics, epidemic models and decision-analytic models. The book spans the field and includes work that ranges from highly conceptual to highly applied. An example of the former is the chapter by Kimmel and Schackman on building policy models, and an example of the latter is the chapter by Coyle and colleagues on developing a Markov model for use by an organization in Ontario that makes recommendations about the funding of new drugs. The book also includes a mix of review chapters, such as the chapter by Hutton on public health response to influenza outbreaks, and original research, such as the paper by Blake and colleagues analyzing a decision by Canadian Blood Services to consolidate services. This volume could provide an excellent introduction to the field of operations research applied to health-care policy, and it could also serve as an introduction to new areas for researchers already familiar with the topic. The book is divided into six sections. The first section contains two chapters that describe several different applications of operations research in health policy and provide an excellent overview of the field. Sections 2 to 4 present policy models in three focused areas. Section 5 contains two chapters on conceptualizing and building policy models. The book concludes in Section 6 with two chapters describing work that was done with policy-makers and presenting insights gained from working directly with policy-makers.

Applications of Management Science showcases current studies in the application of management science, contributing to the solution of significant managerial decision-making problems. To those involved in the applications of multi-criteria decision making, data envelopment analysis, and decision making, in a realistic managerial problem-solving environment through the use of state-of-the-art management science modeling, this is a must read. The research presented by academics in Volume 13 significantly aids in the deconstruction of managerial decision-making problems with management science methodologies. Specifically focusing on the applications of management science methodologies data envelopment analysis and multi-criteria decision making, this collection is split into three sections: Data Envelopment Analysis, Optimization Modeling, Business Analytical Modeling. Applications of Management Science is core for those academics, researchers, and practitioners of management science in mitigating significant managerial decision-making problems, for both the public and the private sectors.

The authors contend that current knowledge management efforts in organizations need to be re-focused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge management, knowledge markets, and knowledge management systems, among others. The authors take a pragmatic approach to knowledge management and present the material in a jargon free and accessible way.

The book consolidates systems thinking as a new world-hypothesis that is already suggesting itself behind the advancement of quantum mechanics and Ashby's cybernetics. In particular, it shows how Einstein's misgivings about quantum mechanics boil down to his persistence in defending the principle of contiguity at the root of the modern cosmology and, in relation to neo-cybernetics, the book rediscovers Ashby's theory of adaptive behaviour enabling a new synthesis between physiology, psychology and ethology that has implications for systems practice. Furthermore, this new "cosmology" comes with a new "anthropology" that informs utopics, the science of utopic systems, and sheds new light on the actual founding fathers of the domain of human science. In particular, the book provides an understanding of how our human world works and how it is being constituted by utopic systems that look into the future to realize something possible. Finally, it points the way to the future unification of knowledge bringing together systems philosophy and systems science given that world-hypothesis is what makes logically possible the development and consolidation of all the different domains of science.

Balk argues that most professionals in government agencies are underutilized. He proposes an operational approach, called public agency democracy, that should help reduce costly and disconcerting errors. The book will interest those who wish to better understand the frustrations of public service and how to turn these to motivate change.

Well over two million very qualified individuals mediate between high-level managers and other members of public agencies. These grossly underutilized intermediary professionals must become more empowered to reduce waste, malfeasance and other costly errors. Balk proposes an applied theory of public agency democracy designed to liberate the potential of its highly trained experts.

The book begins by discussing professionals as power intermediaries and their necessary tensions with authority around matters of reform. Recognized dilemmas in the field of public administration are reviewed to demonstrate the need to resolve issues concerning public agency democracy. A model is then developed to incorporate democratic action with responses ranging from routine to whistle-blowing activities. The second part of the book shows why existing management orientations are not receptive to the need for agency democracy. Conventional orientations reject the paradoxical realities of government environments; therefore, ingrained beliefs about effectiveness and management authority are at times inappropriate. Management approaches to public service motivation lack sophistication. Four final chapters are devoted to techniques and approaches on the part of professionals to initiate change. These involve techniques to assess organizational predicaments, design resolutions and become constructively involved in processes of agency reform. Ways are proposed for professionals and others to institutionalize public agency democracy in government environments.

This book takes the reader through real-world examples for how to characterize and measure the productivity and performance of NFPs and education institutions-that is, organisations that produce value for society, which cannot be measured accurately in financial KPIs. It focuses on how best to frame non-profit performance and productivity, and provides a suite of tools for measurement and benchmarking. It further challenges the reader to consider alternative and appropriate uses of quantitative measures, which are fit-for-purpose in individual contexts. It is true that the risk of misusing quantitative measures is ever-present. But does that risk outweigh the benefits of forming a more precise and shared understanding of what could generate better outcomes? There will always be concerns about policy and performance management. Goodheart's Law states that once a measure becomes a target, it is no longer a good measure. This book helps to strike a meaningful balance between what can be measured, what cannot, and how best to use quantitative information in sectors that are often averse to being held up to the light and put on a scale by outsiders.

Primarily an introduction to the theory of stochastic processes at the undergraduate or beginning graduate level, the primary objective of this book is to initiate students in the art of stochastic modelling. However it is motivated by significant applications and progressively brings the student to the borders of contemporary research. Examples are from a wide range of domains, including operations research and electrical engineering. Researchers and students in these areas as well as in physics, biology and the social sciences will find this book of interest.

The book offers a comprehensive survey of interval-valued intuitionistic fuzzy sets. It reports on cutting-edge research carried out by the founder of the intuitionistic fuzzy sets, Prof. Krassimir Atanassov, giving a special emphasis to the practical applications of this extension. A few interesting case studies, such as in the area of data mining, decision making and pattern recognition, among others, are discussed in detail. The book offers the first comprehensive guide on interval-valued intuitionistic fuzzy sets. By providing the readers with a thorough survey and important practical details, it is expected to support them in carrying out applied research and to encourage them to test the theory behind the sets for new advanced applications. The book is a valuable reference resource for graduate students and researchers alike.

This book aims to provide new research methods, theories and applications from various areas of management and engineering. In detail, the included scientific papers analyze and describe communication processes in the fields of logistics, informatics, service sciences and other related areas. The variety of the papers delivers added value for both scholars and practitioners. Information and communication technologies have been providing an effective network infrastructure and development platform for logistics and service operations. To meet the needs of consumers and to promote core competences, many institutions and firms have been developing new types of services. This proceeding focus on "AI and data driven technical and management innovation in logistics, informatics and services." In detail, the included scientific papers analyze the latest fundamental advances in the state of the art and practice of logistics, informatics, service operations and service science. This book is the documentation of the conference "11th International Conference on Logistics, Informatics and Service Sciences," which took place at the Shandong University. Due to the impact of COVID-19, LISS 2021 took place online as a virtual conference.

The book offers a comprehensive, practice-oriented introduction to the field of fuzzy mathematical programming (FMP) as key topic of modern analytics. FMP plays a fundamental role in dealing with a varied range of problems, such as those concerning smart cities, sustainability, and renewable energies. This book includes an introduction to the basic concepts, together with extensive information on the computational-intelligence-based optimization models and techniques that have been used to date. Special emphasis is given to fuzzy transportation problems. The book is a valuable resource for researchers, data scientists and practitioners dealing with computational-intelligence-based optimization models for analytics.